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Food Service Operations Manager

3 months ago

Gravenhurst, Ontario, Canada Pizza Pizza Full time
Position Overview

The role of the Food Service Operations Manager at Pizza Pizza involves overseeing the daily activities of our dining establishment to ensure exceptional service and operational efficiency.

Educational Requirements
  • Completion of College/CEGEP or equivalent experience is preferred.
Key Responsibilities
  • Define the range of services to be provided and establish operational protocols.
  • Conduct evaluations of employee performance.
  • Manage and organize inventory effectively.
  • Ensure compliance with health and safety standards.
  • Negotiate contracts with suppliers for food and necessary materials.
  • Engage with clients regarding catering services and facility usage.
  • Contribute to the development and execution of marketing strategies.
  • Address and resolve customer complaints and concerns.
  • Plan, organize, direct, control, and assess daily operations.
Technical Skills
  • Proficiency in MS Office applications.
Work Environment
  • Ability to thrive in a fast-paced setting.
  • Capable of meeting tight deadlines.
  • Strong attention to detail is essential.
Personal Attributes
  • Accuracy and dependability are crucial.
  • Client-focused approach.
  • Excellent interpersonal skills.
  • Strong verbal and written communication abilities.
  • Flexibility and organizational skills are important.
  • Reliability and teamwork are valued.
Experience
  • Minimum of 2 years and less than 3 years of relevant experience.
Diversity and Inclusion
  • We are committed to providing diversity and cross-cultural training to foster an inclusive work environment for newcomers and refugees.
  • Cultural competency training is offered to all employees to support Indigenous workers.
Employment Details
  • Employment Type: Permanent
  • Working Language: English
  • Hours: 30 to 40 hours per week