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Director of Outbound Business Development
3 months ago
As a leading player in the IT research and advisory sector, Info-Tech is seeking a dynamic and experienced professional to fill the role of Outbound BDR Director. This position is pivotal in driving our outbound sales initiatives and enhancing our lead generation efforts.
Key Responsibilities:
- Oversee and guide a team of Outbound Business Development Representatives in executing successful outreach strategies and sales methodologies.
- Regularly assess, manage, and report on BDR performance metrics, making necessary strategic adjustments to optimize results.
- Formulate outbound strategies informed by market research and competitive insights to enhance lead generation and qualification processes.
- Analyze the effectiveness of outbound initiatives, implementing modifications to achieve or surpass targets related to lead generation, pipeline contributions, and revenue growth.
- Provide training, motivation, and development for Outbound BDRs, including supervision, coaching, and performance evaluations.
- Conduct quality assurance reviews on recorded outbound communications, offering constructive feedback for continuous improvement.
- Support outbound communications and provide on-call assistance to ensure effective lead qualification and transition to the sales team.
- Uphold Info-Tech's reputation by adhering to established standards in all outbound business development and service delivery activities.
- Establish lead generation and qualification objectives, accurately forecasting annual, quarterly, and monthly key performance indicators.
- Maintain a minimum in-office presence of four days per week.
- Intellectual curiosity: A strong desire to understand our products, market dynamics, and customer requirements.
- Exceptional communication skills: Ability to engage effectively with senior executives, team members, and prospective clients.
- Active listening abilities: Skill in listening and responding to customers to enhance mutual understanding.
- Organizational and time management skills: Capability to manage various tasks with ongoing re-prioritization and focus.
- Persistence and resilience: Capacity to maintain momentum in lead generation efforts and effectively navigate challenges.
- Mentoring skills: Proven track record in coaching and supporting BDRs to foster their professional growth.
- Problem-solving aptitude: Ability to identify issues, take proactive measures to eliminate obstacles, and address challenges before they affect performance.
- Business acumen: Knowledge of the business landscape and IT to effectively engage with customers.
- Self-awareness: Self-driven with an understanding of personal strengths and areas for improvement.
Info-Tech Research Group is an equal opportunity employer committed to fostering diversity and inclusion, ensuring that all qualified applicants are considered without regard to any legally protected status.
