Food Service Operations Manager

3 weeks ago


Mississauga, Ontario, Canada TIM HORTON DONUTS Full time
Position Overview

The role of a Restaurant Manager at TIM HORTON DONUTS involves overseeing the daily operations of our establishment, ensuring that both staff and customers experience excellence in service and quality.

Educational Requirements
  • Completion of secondary (high) school graduation certificate is mandatory.
Key Responsibilities
  • Conduct regular performance evaluations for team members.
  • Organize and maintain an efficient inventory system.
  • Ensure compliance with health and safety regulations.
  • Negotiate with suppliers for food and other necessary supplies.
  • Lead and instruct team members effectively.
  • Address and resolve customer complaints or concerns promptly.
  • Deliver exceptional customer service.
  • Plan, organize, direct, control, and evaluate daily operations to enhance efficiency.
Supervisory Responsibilities

Manage a team of approximately 11-15 individuals.

Work Environment
  • Fast-paced work environment.
  • Ability to work under pressure.
  • Attention to detail is crucial.
  • Job involves a combination of sitting, standing, and walking.
Personal Attributes
  • Strong client focus.
  • Dependable and reliable.
  • Flexible and adaptable.
  • Highly organized.
  • Team-oriented.
Experience Requirements
  • 1 to 2 years of relevant experience is preferred.
  • This is a permanent position.
  • Work language is English.
  • Standard working hours are 35 hours per week.


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