Food Service Operations Manager
5 days ago
We are seeking a highly skilled Food Service Operations Manager to join our team at Booster Juice. As a key member of our management team, you will be responsible for overseeing the daily operations of our food service operations, ensuring that our customers receive exceptional service and that our business runs smoothly and efficiently.
Key Responsibilities- Evaluate Daily Operations: Monitor and assess the performance of our food service operations, identifying areas for improvement and implementing changes to optimize efficiency and productivity.
- Monitor Revenues and Labour Costs: Analyze sales data and labour costs to determine the most effective ways to manage our resources and maximize profitability.
- Staff Performance Management: Supervise and train our staff to ensure they have the skills and knowledge needed to provide excellent customer service and maintain high standards of quality and safety.
- Plan and Organize Daily Operations: Develop and implement plans to ensure the smooth operation of our food service operations, including scheduling, inventory management, and supply chain logistics.
- Recruit and Retain Staff: Attract, select, and retain top talent to join our team, ensuring that we have the right people in place to deliver exceptional customer service and drive business success.
- Set Staff Work Schedules: Create and manage staff schedules to ensure that we have the right people in place at the right time to meet customer demand.
- Train Staff: Provide ongoing training and development opportunities to ensure that our staff have the skills and knowledge needed to excel in their roles.
- Conduct Performance Reviews: Regularly review the performance of our staff, providing feedback and coaching to help them improve and achieve their goals.
- Ensure Health and Safety Regulations: Ensure that our food service operations comply with all relevant health and safety regulations, maintaining a safe and healthy work environment for our staff and customers.
- Participate in Marketing Plans: Collaborate with our marketing team to develop and implement marketing plans that drive business growth and customer engagement.
- Address Customer Complaints: Respond promptly and professionally to customer complaints and concerns, resolving issues and ensuring that our customers receive exceptional service.
- Provide Customer Service: Deliver exceptional customer service, ensuring that our customers receive a positive and memorable experience every time they visit us.
- Education: Secondary (high) school graduation certificate
- Experience: 1 year to less than 2 years
- Language: English
- Work Hours: 35 hours per week
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