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Food Service Operations Manager
2 months ago
We are seeking a highly skilled and experienced Food Service Supervisor to join our team at Envision Foods (Mississauga) LTD. As a key member of our operations team, you will be responsible for overseeing the daily activities of our food service staff, ensuring that our high standards of quality and customer satisfaction are consistently met.
Key Responsibilities- Operations Management: Establish and implement efficient methods to meet work schedules, ensuring that our food service operations run smoothly and on time.
- Staff Supervision: Supervise and coordinate the activities of our food service staff, providing guidance and support to ensure that they are meeting our high standards.
- Training and Development: Train staff in job duties, sanitation and safety procedures, and provide ongoing coaching and feedback to ensure that they are equipped to perform their roles effectively.
- Inventory Management: Estimate and manage the inventory of ingredients and supplies required for meal preparation, ensuring that we have the necessary resources to meet our operational needs.
- Quality Control: Ensure that our food and service meet our quality control standards, maintaining high levels of customer satisfaction and loyalty.
- Customer Service: Address customer complaints or concerns in a professional and courteous manner, resolving issues promptly and efficiently.
- Reporting and Record-Keeping: Maintain accurate records of stock, repairs, sales, and wastage, preparing and submitting reports as required.
- Tray Assembly and Delivery: Supervise and check the assembly of trays and delivery of food trolleys, ensuring that our food is presented in a clean and appealing manner.
- Work Scheduling: Establish and manage work schedules, ensuring that our staff are adequately staffed to meet our operational needs.
- Education: Secondary (high) school graduation certificate
- Experience: 7 months to less than 1 year
- Language: English
- Work Hours: 30 to 40 hours per week