Parking Operations Manager

2 weeks ago


Ottawa, Ontario, Canada Indigo Park Canada Inc Full time
Job Summary

We are seeking a highly skilled and experienced Team Lead to join our team at Indigo Park Canada Inc. as a Parking Operations Manager. This is a full-time, permanent position that requires excellent leadership and customer service skills.

Key Responsibilities
  • Lead and manage a team of parking ambassadors to ensure seamless day-to-day operations
  • Act as a liaison between the parking team and management to facilitate effective communication and problem-solving
  • Conduct regular audits of parking facilities to ensure they are in good working condition and identify areas for improvement
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Manage and maintain accurate records of parking operations, including vehicle counts and site reports
  • Collaborate with other departments to ensure a cohesive and efficient parking experience
Requirements
  • 3+ years of experience in customer service and leadership roles
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • High school diploma or equivalent required
  • Class G driver's license required
  • Fluency in French is an asset
What We Offer
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment


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