Parking Services Representative

4 weeks ago


Ottawa, Ontario, Canada Precise Parklink Full time

Company Overview:
Precise ParkLink stands as a prominent leader in Canada's parking and mobility sector, operating as a comprehensive managed services and technology provider. With a workforce exceeding 800 employees and a central office located in Toronto, we maintain 18 additional offices throughout the nation.

Our organization oversees a multitude of parking facilities on behalf of various property owners, delivering innovative technology and services to a diverse clientele across healthcare, municipal, commercial, institutional, and private domains.

Position Overview:

We are currently in search of a Parking Ambassador (PA) to serve on-site at a healthcare facility. The PA will act as the primary contact for customer service, addressing inquiries and providing assistance as needed. Training will be provided on essential machine operations and maintenance.

The position will be supervised by the Site Manager of the respective facility.

Work Location: Remote work is not applicable; on-site presence is required.

Employment Type: Part-time

Working Hours: Monday to Friday, 7:00 AM - 12:00 PM

Compensation: $18.00/hour

Uniform and outdoor apparel will be provided to the PA.

Required Qualifications:

Experience in customer service roles Proven ability to manage and de-escalate challenging situations; must demonstrate professionalism and composure Capacity to work outdoors for extended periods Quick learner with the ability to absorb training efficiently Background checks will be conducted prior to hiring

Key Responsibilities:

Guide customers to appropriate parking locations Conduct regular inspections and preventative maintenance Diagnose and resolve equipment issues within the scope of training Manage consumables and provide basic equipment support Must be comfortable working outdoors Completion of mandatory health and safety training is required upon hiring

Essential Attributes:

Punctuality and self-discipline are essential Strong verbal communication skills Ability to work independently as well as collaboratively towards shared goals Bilingual capabilities are highly valued

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