Regional Banking Relationship Specialist
3 weeks ago
Become a part of Webster Bank's dynamic team
Webster Bank, a financial institution dedicated to prioritizing customer satisfaction, is seeking a committed professional to enhance their team. As a Regional Banking Relationship Specialist, you will be instrumental in helping the organization meet its sales, service, and operational objectives across the Regional Banking Centers. Your role will involve addressing customer inquiries, promoting financial solutions, executing standard transactions, and contributing to the bank's growth and profitability goals.
- Address customer inquiries with precision and promptness
- Assess client requirements and recommend suitable financial solutions
- Conduct standard teller operations
- Implement sales and customer retention initiatives
- Meet or surpass individual and collective performance targets
- Ensure adherence to regulatory standards and bank policies
- Guide and mentor fellow banking specialists
- Foster strong relationships with banking center teams
- Travel to various Banking Centers within the designated regions
Qualifications:
- High school diploma or GED is required; an Associate's or Bachelor's degree is preferred
- 2-4 years of experience in customer sales/service, with 1-2 years in a supervisory role preferred
- 6 months to 2 years of experience in cash handling and customer service
- Proficient understanding of all financial products and services
- Exhibit exceptional customer service abilities
- Capability to adapt to evolving business needs
All qualified candidates will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
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