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Client Relationship Specialist I

3 months ago

Vancouver, British Columbia, Canada Webster Bank Full time
Become a Part of Webster Bank as a Client Relationship Specialist I

At Webster Bank, established in 1935, we prioritize a people-centric approach in our operations. Our foundational values—Integrity, Collaboration, Accountability, Agility, Respect, and Excellence—distinguish us within the financial services sector. As a Client Relationship Specialist I, your primary role will be to deliver exceptional service to our Banking Center clientele, manage financial transactions, and assist in meeting both sales and service objectives.

Key Responsibilities:

  • Address customer inquiries with accuracy and promptness
  • Assess client requirements and recommend suitable financial products and services through consultative discussions
  • Conduct standard teller operations while supporting sales and retention efforts
  • Meet personal and team targets in sales, service, and operational performance
  • Ensure adherence to regulatory standards and internal policies

Qualifications, Experience & Skills:

  • High school diploma or GED is mandatory; an Associate's or Bachelor's degree is advantageous
  • Preferred 2-3 years of experience in customer service and banking sales
  • Availability for a flexible schedule, including weekends and potential travel to various Banking Centers
  • Exhibit strong customer service capabilities and a collaborative spirit

This role offers a competitive salary and eligibility for performance-based incentives. Join Webster Bank, where you can advance your career and make a significant contribution while enjoying a supportive work atmosphere.