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Medical Office Coordinator

1 month ago

Ajax, Ontario, Canada Skin Vitality Medical Clinic Full time
Job Title: Medical Receptionist

We are seeking a highly motivated and organized Medical Receptionist to join our team at Skin Vitality Medical Clinic.

Job Summary:

The Medical Receptionist will be responsible for providing exceptional customer service to patients and visitors, scheduling appointments, maintaining patient records, and performing administrative tasks.

Key Responsibilities:
  • Welcome patients and visitors, respond to inquiries, and schedule appointments efficiently
  • Maintain appointment schedules, notify medical staff of patient arrivals, and communicate service delays
  • Ensure patient comfort and satisfaction by anticipating needs, answering questions, and maintaining a welcoming reception area
  • Maintain patient accounts by obtaining, recording, and updating financial information
  • Ensure availability of treatment information by filing and retrieving patient records
  • Perform opening and closing procedures and protocols
Requirements:
  • Ability to multitask efficiently without compromising positive attitude and high performance standards
  • Process payments and communicate effectively with the medical team and patients
  • Provide exceptional customer service with a warm and friendly demeanor
  • Professional communication skills across all platforms, with excellent phone manner
  • Comfort handling monetary transactions
  • Highly motivated with a strong work ethic, able to work effectively in a team
  • Previous medical administrative experience is an asset
  • Completely dependable in all aspects of the role
  • Ability to comprehend and retain information regarding services offered
  • Outstanding multitasking skills and quick learner for computer and scheduling systems
What We Offer:

Average Pay Rate: $18 - $20 per hour. Exact compensation may vary based on skills, experience, education, and training.

Flexible schedule: Day shift, Evening shift, Weekends as needed.

Ability to commute/relocate: Ajax, ON: reliably commute or plan to relocate before starting work.