Customer Service Supervisor

2 days ago

Moose Jaw, Saskatchewan, Canada MGR INFOTECH LIMITED Full time

{"h2": "Job Summary", "p": "We are seeking a highly organized and detail-oriented Customer Service Supervisor to join our team at MGR INFOTECH LIMITED. As a key member of our customer service team, you will be responsible for coordinating activities, establishing work schedules, and verifying the accuracy of work. You will also be responsible for training staff, conducting performance reviews, and recruiting and hiring new team members.", "h2": "Key Responsibilities", "ul": [{"li": "Coordinate activities with other work units or departments"}, {"li": "Establish work schedules and procedures"}, {"li": "Examine and verify the accuracy of work"}, {"li": "Prepare and submit reports"}, {"li": "Train staff/workers in job duties, safety procedures and company policies"}, {"li": "Conduct performance reviews"}, {"li": "Recruit and hire staff"}, {"li": "Coordinate, assign and review work"}, {"li": "Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery"}, {"li": "Requisition materials and supplies"}, {"li": "Organize and maintain inventory"}], "h2": "Requirements", "ul": [{"li": "College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year"}, {"li": "or equivalent experience"}], "h2": "Work Environment", "p": "This is a permanent position with 35 to 40 hours of work per week. The language of work is English.", "h2": "What We Offer", "p": "We offer a competitive salary and a dynamic work environment.", "h2": "How to Apply", "p": "If you are a motivated and organized individual who is looking for a new challenge, please submit your application.", "h2": "Language", "p": "English"}

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