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Customer Service Supervisor
2 months ago
At MGR INFOTECH LIMITED, we are seeking a highly skilled Customer Service Supervisor to join our team. As a key member of our operations team, you will be responsible for coordinating activities with other work units or departments, establishing work schedules and procedures, and examining and verifying the accuracy of work. You will also be responsible for preparing and submitting reports, training staff in job duties, safety procedures, and company policies, conducting performance reviews, and recruiting and hiring staff. Additionally, you will be responsible for coordinating, assigning, and reviewing work, maintaining the operation of computer systems, equipment, and machinery, and arranging repair work to ensure business continuity and customer service delivery. You will also be responsible for requisitioning materials and supplies, organizing and maintaining inventory, and ensuring that all tasks are completed in a timely and efficient manner. If you have a strong background in customer service and operations, and are looking for a challenging and rewarding role, we encourage you to apply. The ideal candidate will have a college education, 1-7 months of experience, and excellent communication and organizational skills. You will be working in a fast-paced environment, and will be required to work 35-40 hours per week. If you are a team player with a strong work ethic, and are looking for a new challenge, we encourage you to apply.