Client Relations Coordinator

4 weeks ago

Ottawa, Ontario, Canada iCondo Property Management Full time

$17.50–$18.00 an hour - Temporary, Fixed term contract

Job Overview

This position aligns with your professional skills and experience.

Compensation
Employment Type

Temporary

Work Schedule

Monday to Friday

Detailed Job Description

Client Services Specialist

We are seeking a committed Client Services Specialist to enhance our operations and ensure seamless communication and effective service coordination across our properties. If you possess a keen eye for detail and a commitment to excellence, this role offers a unique opportunity to make a meaningful contribution to our organization.

Working Hours: Monday to Thursday; 8:30am-5:00pm & Friday; 8:30am-4:00pm

Contract Duration: This role is a 6-month contract with the possibility of extension based on performance.

PRIMARY RESPONSIBILITIES:

Management of Purchase Orders (POs)

  1. Generate and issue Purchase Orders (POs) in Shiftsuite for approval by the Property Manager, ensuring precision and adherence to company protocols.
  2. Follow up with contractors regarding any pending POs to ensure timely task completion.
  3. Coordinate contractor work schedules and facilitate unit access as directed by the Property Manager, minimizing disruption to residents.

Documentation & Correspondence

  1. Draft violation notices for Owners/Residents as requested by the Property Manager, ensuring clarity and compliance with condominium regulations. Provide the final draft for review and approval before distribution. Archive all correspondence in the appropriate unit files and in Shiftsuite.
  2. Monitor adherence to violation notices, following up post-deadline and escalating issues to the Property Manager as necessary.
  3. Prepare general notices for Owners/Residents for review and approval, ensuring proper documentation in Shiftsuite for reporting purposes.
  4. Respond promptly and professionally to routine inquiries from Owners/Residents (e.g., Insurance Certificates, Rules and Regulations, Statements of Account). Consult the Property Manager for guidance on complex issues.
  5. Draft chargeback letters, ensuring all necessary documentation (e.g., invoices) is included. Save electronic copies in the unit correspondence files and forward required documents to Accounts Payable for processing.
  6. Assist the Property Manager with additional correspondence and document management tasks as needed.
  7. Forward accounting-related inquiries to the accounting team, ensuring accurate communication and follow-up.

Client Interaction & Communication

  1. Act as the primary point of contact for incoming calls, filtering inquiries and transferring only those that require the Property Manager's direct attention.
  2. Take comprehensive messages, including the caller's name, address, and concern, ensuring accurate and efficient follow-up.
  3. Maintain the Owner's List in Shiftsuite, reflecting all changes in ownership and tenancy, including parking and locker units. Notify the Property Manager of any discrepancies or issues.
  4. Keep detailed records of all locker, vehicle, and parking units, ensuring accuracy and easy access for the Property Manager. Manage additional tracking lists as required by specific corporations.
  5. Deliver exceptional customer service and communication to all Owners/Residents, ensuring a positive and professional experience.

REQUIREMENTS:

  1. High school diploma or equivalent; post-secondary education in business administration or a related field is advantageous.
  2. Demonstrated experience in an administrative or clerical role, preferably within property management or a related sector.
  3. Prior customer service experience is essential.
  4. Proficiency in property management software (e.g., Shiftsuite) and standard office applications (e.g., MS Office Suite).
  5. Strong organizational skills with the ability to manage multiple tasks and prioritize effectively.
  6. Excellent written and verbal communication abilities.
  7. Detail-oriented with a high level of accuracy in record-keeping and documentation.
  8. Ability to handle sensitive information with discretion and professionalism.
  9. Strong problem-solving skills and the capacity to work independently as well as collaboratively.

If you possess the skills and experience we are looking for, we encourage you to submit your resume.

Job Type: Fixed term contract
Contract length: 6 months

  • Client Relations Coordinator

    4 weeks ago

    Ottawa, Ontario, Canada VetCare Canada Inc. Full time

    Welcome to VetCare Canada Inc.! We are excited to announce an opportunity for you to become a part of our dedicated team. If you have a passion for client service and a desire to work in a dynamic, client-focused environment, we invite you to consider the role of Client Relations Coordinator. Position Overview: The ideal candidate for the Client Relations...

  • Client Relations Coordinator

    4 weeks ago

    Ottawa, Ontario, Canada Le Groupe Master Full time

    Position Overview:The Client Relations Coordinator plays a pivotal role in managing customer orders within the region. This position collaborates closely with various team members, including the Inside Sales Director, Project Manager, and Sales Representatives.Key Responsibilities:Keep clients updated on their order status based on supplier estimated arrival...

  • Client Relations Coordinator

    4 weeks ago

    Ottawa, Ontario, Canada iCondo Property Management Full time

    $17.50–$18.00 an hour - Temporary, Fixed term contractJob OverviewThis position is tailored for individuals who thrive in a structured environment and are committed to excellence in client relations.CompensationCompetitive hourly wage.Employment TypeTemporaryWork ScheduleMonday to FridayDetailed Job DescriptionClient Services SpecialistWe are seeking a...

  • Client Relations Coordinator

    4 weeks ago

    Ottawa, Ontario, Canada iCondo Property Management Full time

    $17.50–$18.00 an hour - Temporary, Fixed term contractJob OverviewThis position is aligned with your professional background.CompensationEmployment TypeTemporaryWork ScheduleMonday to FridayDetailed Job DescriptionClient Services SpecialistWe are seeking a committed Client Services Specialist to enhance our operational efficiency. This role is essential...

  • Client Relations Coordinator

    4 weeks ago

    Ottawa, Ontario, Canada Lifemark Health Group Full time

    Customer Coordinator Manager - Lifemark Health Group Permanent Full-TimeAre you committed to enhancing the health and wellness of individuals? Do you excel in a collaborative environment filled with industry professionals, striving for excellence in service delivery? If you resonate with our mission of promoting better movement for improved well-being, then...

  • Client Relations Coordinator

    4 weeks ago

    Ottawa, Ontario, Canada Agility PR Solutions Full time

    Who We Are: Agility PR Solutions is a leading provider of innovative media outreach, monitoring, and measurement tools designed for today’s communicators. With nearly two decades of experience, we empower clients across various sectors to connect with relevant journalists and influencers, enhance their media presence, track coverage, and evaluate the...

  • Client Relations Coordinator

    4 weeks ago

    Ottawa, Ontario, Canada Lifemark Health Group Full time

    Customer Coordinator Manager - Lifemark Health Group Permanent Full-TimeAre you committed to enhancing the health and wellness of individuals? Do you find fulfillment in being part of a dedicated team of professionals and establishing a reputation for excellence in service delivery? If you resonate with these values, consider the opportunity at Lifemark...

  • Client Relations Coordinator Manager

    4 weeks ago

    Ottawa, Ontario, Canada Lifemark Health Group Full time

    Customer Coordinator Manager - Lifemark Health Group Permanent Full-TimeAre you dedicated to enhancing the health and wellness of individuals? Do you excel in a collaborative environment filled with industry professionals, striving for excellence in service and quality? If you resonate with this vision, consider the opportunity with Lifemark Health Group, a...

  • Client Relations Specialist

    4 weeks ago

    Ottawa, Ontario, Canada Senate of Canada Full time

    Client Service OfficerDirectorate: Property and ServicesClassification: SEN 5: $58,408 - $73,907Job Type: Indeterminate Appointment (permanent, full-time)Location: Ottawa, Ontario, CanadaAbout the SenateThe Senate plays a vital role in shaping our nation's democracy. As members of the upper house of Parliament, senators engage in legislative review, public...

  • Client Relations Specialist

    4 weeks ago

    Ottawa, Ontario, Canada Mobile Auto Solutions, LLC Full time

    Company: Mobile Auto Solutions, LLCJob Overview:The Client Relations Specialist plays a crucial role in delivering outstanding service to our clients. This position involves managing interactions with customers and insurance providers while offering comprehensive administrative assistance to the Repair Facility Team.Key Responsibilities:Implement the WOW...

  • Client Relations Specialist

    4 weeks ago

    Ottawa, Ontario, Canada Senate of Canada Full time

    Classification: SEN 5: $58,408 - $73,907About the SenateThe Senate serves a pivotal function in shaping our nation's democracy. As members of the upper chamber of Parliament, senators review legislation, analyze public policy, advocate for various causes, and engage in interparliamentary diplomacy.Our workplace is made up of vibrant individuals representing...

  • Client Relations Specialist

    4 weeks ago

    Ottawa, Ontario, Canada Senate of Canada Full time

    Client Service OfficerDirectorate: Property and ServicesClassification: SEN 5: $58,408 - $73,907Job Type: Indeterminate Appointment (permanent, full-time)Location: Ottawa, Ontario, CanadaAbout the SenateThe Senate plays a pivotal role in shaping our nation's democracy. As members of the upper house of Parliament, senators engage in legislative review, public...

  • Client Relations Specialist

    4 weeks ago

    Ottawa, Ontario, Canada Parliament of Canada, Senate Full time

    Closing Date: Not specifiedHUMAN RESOURCES DIRECTORATEDIRECTION DES RESSOURCES HUMAINESPosition Title: Client Service OfficerDepartment: Property and ServicesClassification: SEN 5: $58,408 - $73,907Employment Type: Indeterminate Appointment (permanent, full-time)Location: Ottawa, Ontario, CanadaAbout the SenateThe Senate plays a pivotal role in shaping our...

  • Client Relations Specialist

    4 weeks ago

    Ottawa, Ontario, Canada Parliament of Canada, Senate Full time

    Closing Date: To be determinedHUMAN RESOURCES DIRECTORATEDIRECTION DES RESSOURCES HUMAINESPosition Title: Client Service OfficerDepartment: Property and ServicesClassification: SEN 5: $58,408 - $73,907Employment Type: Indeterminate Appointment (permanent, full-time)Location: Ottawa, Ontario, CanadaAbout the SenateThe Senate plays a vital role in shaping our...

  • Client Relations Specialist

    4 weeks ago

    Ottawa, Ontario, Canada Parliament of Canada, Senate Full time

    Closing Date: To be determinedHUMAN RESOURCES DIRECTORATEDIRECTION DES RESSOURCES HUMAINESPosition Title: Client Service OfficerDepartment: Property and ServicesClassification: SEN 5: $58,408 - $73,907Employment Type: Indeterminate Appointment (permanent, full-time)Location: Ottawa, Ontario, CanadaAbout the SenateThe Senate plays a vital role in shaping our...

  • Client Relations Specialist

    4 weeks ago

    Ottawa, Ontario, Canada Senate of Canada | Sénat du Canada Full time

    HUMAN RESOURCES DIRECTORATEDIRECTION DES RESSOURCES HUMAINESPosition Title: Client Service OfficerDirectorate: Property and ServicesClassification: SEN 5: $58,408 - $73,907Job Type: Indeterminate Appointment (permanent, full-time)About The SenateThe Senate plays a vital role in shaping our nation's democracy. As members of the upper house of Parliament,...

  • Client Relations Specialist

    4 weeks ago

    Ottawa, Ontario, Canada Senate of Canada | Sénat du Canada Full time

    HUMAN RESOURCES DIRECTORATEDIRECTION DES RESSOURCES HUMAINESPosition Title: Client Service OfficerDepartment: Property and ServicesClassification: SEN 5: $58,408 - $73,907Employment Type: Indeterminate Appointment (permanent, full-time)Location: Ottawa, Ontario, CanadaAbout The SenateThe Senate plays a vital role in shaping our nation's democracy. As members...

  • Client Relations Specialist

    4 weeks ago

    Ottawa, Ontario, Canada Senate of Canada | Sénat du Canada Full time

    HUMAN RESOURCES DIRECTORATEDIRECTION DES RESSOURCES HUMAINESPosition: Client Service OfficerDirectorate: Property and ServicesClassification: SEN 5: $58,408 - $73,907Job Type: Indeterminate Appointment (permanent, full-time)Location: Ottawa, Ontario, CanadaAbout The SenateThe Senate plays a vital role in shaping our nation's democracy. As members of the...

  • Client Relations Specialist

    4 weeks ago

    Ottawa, Ontario, Canada Senate of Canada Full time

    Client Service OfficerDirectorate: Property and ServicesClassification: SEN 5: $58,408 - $73,907Job Type: Indeterminate Appointment (permanent, full-time)Location: Ottawa, Ontario, CanadaAbout the SenateThe Senate serves a pivotal function in shaping our nation's democracy. As members of the upper house of Parliament, senators engage in legislative review,...

  • Client Relations Specialist

    4 weeks ago

    Ottawa, Ontario, Canada the Ladders Full time

    Join Our Team as a Client Relations SpecialistAs a prominent player in the field of sustainable solutions, The Ladders is seeking dedicated Client Relations Specialists to enhance our team.Role Overview:The Client Relations Specialist plays a crucial role in maintaining the brand and market visibility of a well-respected sustainable solutions provider. This...