Current jobs related to Client Relations Specialist - Ottawa, Ontario - Senate of Canada | Sénat du Canada

  • Client Success Specialist

    4 weeks ago

    Ottawa, Ontario, Canada Agility PR Solutions Full time

    About Agility PR SolutionsWe're a leading provider of media outreach, monitoring, and measurement solutions for today's communicators. With almost twenty years of experience, we've helped clients across industries and continents discover relevant journalists and influencers, make meaningful connections with the media, amplify their stories, monitor media...

  • Client Success Specialist

    4 weeks ago

    Ottawa, Ontario, Canada Agility PR Solutions Full time

    About Agility PR SolutionsWe're a leading provider of media outreach, monitoring, and measurement solutions for today's communicators. With almost twenty years of experience, we've helped clients across industries and continents discover relevant journalists and influencers, make meaningful connections with the media, amplify their stories, monitor media...

  • Media Relations Specialist

    1 month ago

    Ottawa, Ontario, Canada The Bank of Canada Full time

    Job Title: Media Relations SpecialistAbout the Role:The Bank of Canada is seeking a highly skilled Media Relations Specialist to join our Communications Department. As a key member of our team, you will play a central role in shaping the Bank's external communications strategy and building strong relationships with the media.Key Responsibilities:Develop and...

  • Media Relations Specialist

    1 month ago

    Ottawa, Ontario, Canada The Bank of Canada Full time

    Job Title: Media Relations SpecialistAbout the Role:The Bank of Canada is seeking a highly skilled Media Relations Specialist to join our Communications Department. As a key member of our team, you will play a central role in shaping the Bank's external communications strategy and building strong relationships with the media.Key Responsibilities:Develop and...

  • Media Relations Specialist

    1 month ago

    Ottawa, Ontario, Canada The Bank of Canada Full time

    Job Title: Media Relations SpecialistAbout the Role:The Bank of Canada is seeking a highly skilled Media Relations Specialist to join our Communications Department. As a key member of our team, you will play a central role in shaping the Bank's external communications strategy and building strong relationships with the media.Key Responsibilities:Develop and...

  • Media Relations Specialist

    1 month ago

    Ottawa, Ontario, Canada The Bank of Canada Full time

    Job Title: Media Relations SpecialistAbout the Role:The Bank of Canada is seeking a highly skilled Media Relations Specialist to join our Communications Department. As a key member of our team, you will play a central role in shaping the Bank's external communications strategy and building strong relationships with the media.Key Responsibilities:Develop and...

  • Bilingual Client Support Specialist

    1 month ago

    Ottawa, Ontario, Canada People Corporation Full time

    Job Overview We are looking for a Bilingual Client Support Specialist to become a vital part of our People Corporation team. The Bilingual Client Support Specialist will primarily handle telephone and in-person inquiries while communicating with members of various plans regarding issues such as coverage, enrollments, terminations, and beneficiaries....

  • Bilingual Client Support Specialist

    3 months ago

    Ottawa, Ontario, Canada People Corporation Full time

    Job Overview We are looking for a Bilingual Client Support Specialist to become a vital part of our People Corporation team. The Bilingual Client Support Specialist will primarily handle telephone and in-person inquiries while communicating with members of various plans regarding issues such as coverage, enrollments, terminations, and beneficiaries....

  • Client Account Specialist

    2 months ago

    Ottawa, Ontario, Canada People Corporation Full time

    Job SummaryWe are seeking a highly skilled Client Account Specialist to join our team at People Corporation. As a Client Account Specialist, you will play a critical role in providing administrative services to our clients, ensuring the smooth operation and administration of their benefits plans.Key ResponsibilitiesProvide exceptional customer service to...

  • Client Account Specialist

    2 months ago

    Ottawa, Ontario, Canada People Corporation Full time

    Job SummaryWe are seeking a highly skilled Client Account Specialist to join our team at People Corporation. As a Client Account Specialist, you will play a critical role in providing administrative services to our clients, ensuring the smooth operation and administration of their benefits plans.Key ResponsibilitiesProvide exceptional customer service to...

  • Bilingual Client Support Specialist

    3 months ago

    Ottawa, Ontario, Canada People Corporation Full time

    Position Overview We are looking for a Bilingual Client Support Specialist to become a vital part of our People Corporation team. The Bilingual Client Support Specialist will primarily handle telephone and in-person inquiries, as well as communicate with members regarding various aspects such as coverage, enrollments, terminations, and beneficiaries....

  • Bilingual Client Support Specialist

    1 month ago

    Ottawa, Ontario, Canada People Corporation Full time

    Position Overview We are looking for a Bilingual Client Support Specialist to become a vital part of our People Corporation team. The Bilingual Client Support Specialist will primarily handle telephone and in-person inquiries, as well as communicate with members regarding various aspects such as coverage, enrollments, terminations, and beneficiaries....

  • Client Success Specialist

    1 month ago

    Ottawa, Ontario, Canada Agility PR Solutions Full time

    About Agility PR SolutionsWe're a leading provider of media outreach, monitoring, and measurement solutions, empowering communicators to amplify their stories and monitor media coverage.As a remote-first company, we're committed to helping our teams realize their full potential, with a focus on learning, development, and career progression.The RoleWe're...

  • Client Success Specialist

    1 month ago

    Ottawa, Ontario, Canada Agility PR Solutions Full time

    About Agility PR SolutionsWe're a leading provider of media outreach, monitoring, and measurement solutions, empowering communicators to amplify their stories and monitor media coverage.As a remote-first company, we're committed to helping our teams realize their full potential, with a focus on learning, development, and career progression.The RoleWe're...

  • Media Relations Specialist

    2 weeks ago

    Ottawa, Ontario, Canada The Bank of Canada Full time

    Media Relations Specialist - Central RoleAt The Bank of Canada, we are seeking a highly skilled Media Relations Specialist to play a central role in our Communications Department. As a key member of our team, you will be responsible for providing strategic communications advice and services to strengthen relations with the media and inform the broader...

  • Client Care Specialist

    3 weeks ago

    Ottawa, Ontario, Canada City of Ottawa Full time

    Job SummaryThe City of Ottawa is seeking a highly skilled and compassionate Client Care Specialist to join our Community and Social Services team. As a Client Care Specialist, you will be the first point of contact for new and existing human service clients, providing integrated front-line service and support with social services offered by the City and...

  • Client Care Specialist

    3 weeks ago

    Ottawa, Ontario, Canada City of Ottawa Full time

    Job SummaryThe City of Ottawa is seeking a highly skilled and compassionate Client Care Specialist to join our Community and Social Services team. As a Client Care Specialist, you will be the first point of contact for new and existing human service clients, providing integrated front-line service and support with social services offered by the City and...

  • Client Support Specialist

    3 weeks ago

    Ottawa, Ontario, Canada beBee Professionals Full time

    BeBee Professionals is looking for a Client Support Specialist to join our team in Ottawa. The successful candidate will be responsible for providing excellent customer service to our clients, responding to inquiries, and resolving customer complaints.The ideal candidate should have a minimum of two years of customer service experience, excellent...

  • Client Success Specialist

    3 weeks ago

    Ottawa, Ontario, Canada Agility PR Solutions Full time

    About Agility PR SolutionsWe're a leading provider of media outreach, monitoring, and measurement solutions, empowering communicators to make meaningful connections with the media and amplify their stories.As a remote-first company, we're intentional about helping our teams realize their full potential, investing in their learning and development, and...

  • Billing & Client Support Specialist

    2 weeks ago

    Ottawa, Ontario, Canada Kevin Carruthers - Desjardins Insurance Agent Full time

    Billing & Client Support SpecialistWe are seeking a highly organized and self-motivated individual to join our team as a Billing & Client Support Specialist. The successful candidate will be responsible for making daily outbound billing calls to existing clients, acting as a liaison between our head office billing department and clients to resolve billing...

Client Relations Specialist

3 months ago

Ottawa, Ontario, Canada Senate of Canada | Sénat du Canada Full time

HUMAN RESOURCES DIRECTORATE
DIRECTION DES RESSOURCES HUMAINES

Position Title: Client Service Officer

Department: Property and Services

Classification: SEN 5: $58,408 - $73,907

Employment Type: Indeterminate Appointment (permanent, full-time)

Location: Ottawa, Ontario, Canada

About The Senate

The Senate plays a vital role in shaping our nation's democracy. As members of the upper house of Parliament, senators engage in legislative review, public policy analysis, advocacy, and interparliamentary diplomacy. The Senate is comprised of dynamic individuals representing a wide array of talents, backgrounds, and perspectives. We are dedicated to fostering a diverse and inclusive workplace that provides equal opportunities for employment, development, and advancement.

Your Contribution:

We seek a proactive and self-driven professional to enhance our Client Service Centre (CSC), serving all Senators, Senate employees, and the public. As a member of the Client Service Centre, your responsibilities will include processing and evaluating requests related to operational services. You will identify potential challenges, track critical information, consult with subject matter experts as necessary, and coordinate with internal and external service providers for service requests.

Utilizing your established client service expertise, you will address general inquiries from the public concerning the Senate. Additionally, you will engage in special projects, prepare reports, and provide various administrative services related to client services.

Open to:

The general public to fill one (1) or multiple full-time indeterminate and determinate positions within the Property and Services Directorate. This selection process may also be utilized to staff determinate or indeterminate positions at the same level with similar qualifications.

The Senate of Canada is committed to cultivating a skilled and diverse workforce that mirrors the Canadians we serve, starting with an inclusive and barrier-free hiring process. You are welcome to apply in the official language of your choice (English or French) and may request accommodations during any phase of the evaluation process. All information regarding accommodations will be treated confidentially. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when applying.

Prerequisites:

  • Successful completion of secondary school education or an acceptable combination of relevant education and experience;
  • Experience in providing customer service to a diverse clientele in person, over the phone, and virtually;
  • Experience in data entry into an electronic database;
  • Proficient computer skills and experience with MS Office products;
  • Ability to collaborate and interact professionally with senators, Senate employees, and others;
  • Ability to multitask and manage multiple files in a fast-paced environment;
  • Ability to clearly identify issues, assess information, and explain complex topics in plain language in both official languages;
  • Experience in a call center or customer service environment is considered an asset;
  • Experience in preparing reports and statistics is considered an asset;
  • Knowledge of or experience with parliamentary institutions is considered an asset.

Linguistic Requirements:

English Reading Comprehension: B
English Written Expression: B
English Oral Interaction: C
French Reading Comprehension: B
French Written Expression: B
French Oral Interaction: C

Competencies:

Integrity
Respect
Service
Communication
Teamwork and Cooperation
Adaptability
Judgment

Organizational Needs:

The Senate of Canada is dedicated to establishing and maintaining an inclusive workplace where all employees have full and equal access to employment, development, and advancement opportunities.

Conditions of Employment:

Candidates must consent to provide personal information and obtain security accreditation to be eligible for appointment.