Client Services Coordinator

4 weeks ago

Old Toronto, Ontario, Canada Medcan Health Management Inc. Full time

About Medcan:

Medcan is a premier organization dedicated to enhancing clients' overall health and encouraging them to thrive. With over three decades of experience, we offer a wide array of diagnostic evaluations combined with innovative programs tailored to meet specific health needs, aiming for optimal health outcomes.

Our team consists of more than 80 medical professionals and specialists, along with a diverse range of complementary health care practitioners, who provide health and lifestyle management services both in-person and via video consultations for individuals, families, and organizations. Our dedicated staff of over 700 serves clients from our various locations.

Position Overview:

We are seeking a Front Desk Associate to be an integral part of our high-performance service team. This role demands a vibrant personality, meticulous attention to detail, exceptional client service skills, and strong organizational capabilities. The ideal candidate will be a client-oriented professional with outstanding communication abilities, a positive demeanor, and flexibility in their schedule. Responsibilities include overseeing and facilitating patient flow within the clinic and collaborating with other staff members to ensure top-notch service delivery.

Key Responsibilities:

  1. Warmly welcoming and assisting clients, guiding them throughout their visit, and managing check-in and check-out processes.
  2. Processing payments for services and products.
  3. Ensuring all necessary patient documentation is completed accurately.
  4. Executing opening and closing procedures, including preparations for the following day.
  5. Coordinating appointment scheduling and referrals for clients.
  6. Managing inventory of reception supplies.
  7. Providing backup support for the Concierge team and related duties.
  8. Overseeing clinic flow, including managing patient and staff movement.
  9. Addressing all client inquiries and concerns.
  10. Problem-solving in a dynamic environment.
  11. Troubleshooting various issues as they arise.
  12. Maintaining effective working relationships with other departments to enhance client experiences.
  13. Liaising with all clinic departments as needed.
  14. Responding to inquiries from staff and clients through appropriate channels.

Qualifications:

  1. Previous experience in a similar role is preferred.
  2. Experience in a four-star hotel or a background in hospitality is advantageous.
  3. Educational background in health or a related field is a plus.
  4. Strong organizational and time management skills are essential.
  5. Excellent verbal and written communication skills are required.
  6. Ability to manage multiple tasks efficiently.
  7. Capability to work collaboratively within a team environment.
  8. Skill in building relationships beyond the reception team.

This full-time position operates five days a week, requiring availability for in-clinic duties during specified hours. Medcan is committed to fostering a culture of well-being for both clients and staff, offering various wellness programs and employee benefits.

Diversity and Inclusion:

Medcan is an equal opportunity employer dedicated to promoting employment equity, diversity, and inclusion. We strive to create a workplace that respects and values the unique perspectives and experiences of each team member.

  • Trademark Legal Operations Coordinator

    4 weeks ago

    Old Toronto, Ontario, Canada Payroll & Benefits Coordinator | Toronto ON Full time

    Legal Operations Coordinator with Expertise in TrademarksWe are seeking a dedicated Legal Operations Coordinator with a focus on Trademark matters to support our client's Intellectual Property division. This role involves collaborating with a talented group of professionals to deliver exceptional service to clients while enhancing your expertise in a...

  • Client Service Coordinator

    2 weeks ago

    Toronto, Ontario, Canada Spectrum Health Care Full time

    About Spectrum Health CareWe are a leading provider of home care services, dedicated to delivering exceptional care and support to our clients and their families. As a Client Service Coordinator, you will play a vital role in our team, working collaboratively with our healthcare professionals to provide high-quality services.Job SummaryWe are seeking a...

  • Client Services Coordinator

    7 days ago

    Toronto, Ontario, Canada ThePub Full time

    Job Opportunity at ThePubWe are seeking a highly organized and motivated individual to join our team as a Client Services Coordinator. This entry-level role offers an excellent opportunity for individuals who have experience in client-facing customer service and are eager to learn and grow in a post-production setting.Key Responsibilities:Client...

  • Client Services Coordinator

    5 days ago

    Toronto, Ontario, Canada ThePub Full time

    Job SummaryThePub is seeking a highly organized and motivated Client Services Specialist and Production Coordinator to join our busy downtown Toronto Post-Production facility. This entry-level role offers an excellent opportunity for individuals who have experience in client-facing customer service and are eager to learn and grow in a post-production...

  • Client Services Coordinator

    6 days ago

    Toronto, Ontario, Canada ThePub Full time

    Job SummaryThePub is seeking a highly organized and motivated Client Services Specialist and Production Coordinator to join our busy downtown Toronto Post-Production facility. This entry-level role offers an excellent opportunity for individuals who have experience in client-facing customer service and are eager to learn and grow in a post-production...

  • Client Service Coordinator

    5 days ago

    Toronto, Ontario, Canada Spectrum Health Care Full time

    About Spectrum Health CareWe are a leading provider of home care services, dedicated to delivering exceptional care and support to our clients and their families. As a Client Service Coordinator, you will play a vital role in our team, working collaboratively with our healthcare professionals to provide top-notch service and support.Key ResponsibilitiesWork...

  • Client Service Coordinator

    7 days ago

    Toronto, Ontario, Canada Spectrum Health Care Full time

    About Spectrum Health CareWe are a leading provider of home care services, dedicated to delivering exceptional care and support to our clients and their families. As a Client Service Coordinator, you will play a vital role in our team, working collaboratively with our healthcare professionals to provide top-notch service and support.Key ResponsibilitiesWork...

  • Client Service Coordinator

    2 days ago

    Toronto, Ontario, Canada Spectrum Health Care Full time

    About Spectrum Health CareWe are a leading provider of home care services, dedicated to delivering exceptional care and support to our clients and their families. As a Client Service Coordinator, you will play a vital role in our team, working collaboratively with our healthcare professionals to provide top-notch service and support.Key ResponsibilitiesWork...

  • Client Service Coordinator

    2 days ago

    Toronto, Ontario, Canada Spectrum Health Care Full time

    About Spectrum Health CareWe are a leading provider of home care services, dedicated to delivering exceptional care and support to our clients and their families. As a Client Service Coordinator, you will play a vital role in our team, working collaboratively with our healthcare professionals to provide top-notch service and support.Key ResponsibilitiesWork...

  • Client Services Coordinator

    4 weeks ago

    Toronto, Ontario, Canada Yonge and Eist Agency Full time

    Welcome to Yonge and Eist Agency, where we are dedicated to redefining the landscape of media and retail. We are currently seeking a proactive Client Services Coordinator to enhance our dynamic team. This position will be pivotal in supporting our Accounts division and ensuring seamless daily operations.Position OverviewAs a Client Services Coordinator, you...

  • Client Service Coordinator

    5 days ago

    Toronto, Ontario, Canada Motion Full time

    About MotionMotion is a leading provider of mobility and accessibility solutions, serving communities across Canada for over 35 years. Our team of experts delivers solutions that make life accessible for everyone, including wheelchairs, walkers, mobility scooters, and more.The RoleWe are seeking a compassionate and responsive Client Care Coordinator to join...

  • Client Service Coordinator

    5 days ago

    Toronto, Ontario, Canada Motion Full time

    About MotionMotion is a leading provider of mobility and accessibility solutions, serving communities across Canada for over 35 years. Our team of experts delivers solutions that make life accessible for everyone, including wheelchairs, walkers, mobility scooters, and more.The RoleWe are seeking a compassionate and responsive Client Care Coordinator to join...

  • Client Services Coordinator

    7 days ago

    Toronto, Ontario, Canada Homes First Full time

    Job SummaryWe are seeking a highly motivated and experienced Client Services Coordinator to join our team at Homes First Society. The successful candidate will be responsible for designing and implementing programs, outings, and recreational activities that enhance the well-being of our clients.Key ResponsibilitiesSupport clients in gathering feedback on...

  • Support Services Coordinator

    4 weeks ago

    Old Toronto, Ontario, Canada LOFT Community Services Full time

    Position Overview:LOFT Community Services is a prominent charitable organization dedicated to assisting individuals facing complex challenges, including mental health issues, substance use disorders, poverty, and homelessness. We are seeking a Community Support Worker for a full-time permanent role to enhance our mission of providing comprehensive...

  • Client Services Coordinator

    6 days ago

    Toronto, Ontario, Canada Canadian Cancer Society Full time

    Job OverviewThe Canadian Cancer Society Lodges provide a non-medical 'home away from home' for individuals with cancer and their caregivers who must travel for out-patient treatment and consultation. As a Client Services Coordinator, you will work rotating 8 hour shifts at our 24 hour facility to ensure the safe and effective coordination, implementation,...

  • Client Services Coordinator

    5 days ago

    Toronto, Ontario, Canada Canadian Cancer Society Full time

    Job OverviewThe Canadian Cancer Society Lodges provide a non-medical 'home away from home' for individuals with cancer and their caregivers who must travel for out-patient treatment and consultation. As a Client Services Coordinator, you will work rotating 8 hour shifts at our 24 hour facility to ensure the safe and effective coordination, implementation,...

  • Full-Time Client Services Coordinator

    4 weeks ago

    Old Toronto, Ontario, Canada Myodetox Full time

    Position Overview: We are seeking a Full-Time Client Services Coordinator to join our dynamic team at Myodetox. This role is pivotal in delivering outstanding service and hospitality, overseeing all front desk operations, and supporting our team of healthcare professionals.About Myodetox: Myodetox was founded by a dedicated group of Physiotherapists,...

  • Client Services Coordinator

    1 week ago

    Toronto, Ontario, Canada GES Canada Full time

    Job SummaryThe Account Coordinator is responsible for ensuring the timely and efficient processing of customer orders, resulting in exceptional delivery of services and products by GES Canada.This role works independently on smaller events and directly supports Client Services Managers on larger events, providing the training and experience necessary to...

  • Client Services Coordinator

    5 days ago

    Toronto, Ontario, Canada GES Canada Full time

    Job SummaryThe Account Coordinator is responsible for ensuring the timely and efficient processing of customer orders, resulting in exceptional delivery of services and products by GES Canada.This role works independently on smaller events and directly supports Client Services Managers on larger events, providing the training and experience necessary to...

  • Client Services Coordinator

    5 hours ago

    Toronto, Ontario, Canada GES Canada Full time

    Job SummaryThe Account Coordinator is responsible for ensuring the timely and efficient processing of customer orders, resulting in exceptional delivery of services and products for GES Canada.This role works independently on smaller events and directly supports Client Services Managers on larger events, providing the training and experience necessary to...