Sales & Customer Relationship Manager

3 weeks ago


Greater Toronto Area, Canada Mianco Group Inc. Full time

**About Us**:
Mianco Group Inc. is the parent company of Mianco Environmental and Mianco Ready-Mix, each specializing in services tailored to the construction and environmental sectors. Mianco Environmental excels in waste management, excess soil disposal, and recycling services, while Mianco Ready-Mix delivers high-quality concrete solutions for contractors and homeowners. We are a dynamic, rapidly growing organization driven by excellence, innovation, and exceptional customer service.

We are seeking a motivated and customer-focused **Sales & Customer Relationship Manager** to play a pivotal role in growing and retaining our client base. This position will focus on the Environmental and Ready-Mix divisions, targeting landscapers, pool contractors, concrete installers, and other industry professionals, as well as homeowners.

**Key Responsibilities**:

- Proactively identify and generate new sales leads in the GTA.
- Build and maintain strong relationships with new and existing clients to ensure long-term partnerships.
- Develop tailored proposals and present service offerings that meet client needs in the Environmental and Ready-Mix divisions.
- Collaborate with the operations team to ensure seamless service delivery and customer satisfaction.
- Actively track and follow up on leads through CRM software.
- Maintain knowledge of industry trends to position Mianco’s services competitively.
- Provide feedback to management on client needs and market opportunities.

**Qualifications**:

- Proven experience in sales or customer relationship management, preferably in construction, environmental, or ready-mix industries.
- Strong communication and negotiation skills.
- A results-driven attitude with a focus on customer satisfaction.
- Proficiency in CRM software and Microsoft Office Suite.
- Valid driver’s license and reliable transportation (required for client visits).
- Ability to multitask, prioritize, and manage time effectively.

**Compensation and Benefits**:

- Competitive base salary: $45,000 - $55,000 annually.
- Generous commission structure based on new customer acquisition and client retention.
- Flexible work schedule with hybrid opportunities for office and on-site visits.
- Comprehensive training and support from the Mianco leadership team.
- Opportunities for career growth within our expanding organization.

**Why Join Us?**
At Mianco, we’re not just hiring a sales representative; we’re investing in a strategic partner who will help us achieve long-term success. This is an opportunity to join a forward-thinking company that values innovation, customer satisfaction, and team collaboration.

Pay: $45,000.00-$55,000.00 per year

Additional pay:

- Bonus pay
- Commission pay
- Retention bonus

**Benefits**:

- Automobile allowance
- Commuter benefits
- Company car
- Company events
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Store discount
- Vision care

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday
- Weekends as needed

Ability to commute/relocate:

- Greater Toronto Area, ON: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Have you worked in the construction, environmental services, or ready-mix concrete industry? If yes, briefly explain your experience.

**Education**:

- Secondary School (required)

**Experience**:

- B2B sales: 1 year (required)

**Language**:

- English (required)

**Location**:

- Greater Toronto Area, ON (required)

Willingness to travel:

- 100% (preferred)

Work Location: In person



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