Coordinator, Tenant Services

1 month ago


Toronto, Canada Morguard Full time

**PURPOSE**

The Coordinator, Tenant Services is accountable to Manager, Operations for efficient and timely coordination of tenant requests and all tenant-related activities at the property and across the entire organization to ensure that Tenants receive the highest level of service and that all company’s policies and procedures are adhered to at all times.

**DUTIES AND RESPONSIBILITIES**
- **Tenant Routine and Emergency Service Requests**
- **Tenant Charge-Backs**
Coordinates and maintains all required accounting documentation and acts as liaison between Operations team and Accounting, keeps track of all charge-backs pertaining to tenants requests and forwards backup to Accounting for billing, reviews leases for documentation to process tenant inducements and enters details into YARDI.
- **Company Initiatives**
Coordinates and support all company-wide tenant related initiatives such as Greenlink, environmental, claims, BOMA programs and Tenant communications pertaining to such initiatives to ensure that a positive and consistent message is delivered to all tenants on a timely basis
- **Tenant Appreciation Programs**
Coordinates tenant appreciation programs and activities in collaboration with operations team (i.e. tenant move-in & renewal gifts, Christmas cards & gifts, tenant appreciation events etc.), prepares all tenant notices for building closures, service interruptions etc.
- **General Administrative Support**
Provides general administrative support to the site office at large and all its teams, if required (e.g. reception relief, meeting room booking, preparation of required equipment etc.).
- Any other job related duties and/or projects that may be assigned.

**Minimum Requirements**

**Skills, Knowledge, Experience and Education**
- Minimum 2 years of related work experience

**Core Competencies**
- Good written and verbal communication skills
- Good organizational skills
- Ability to prioritize
- Conscientious and detail oriented.

**Additional Requirements**
- Previous experience in real estate industry, preferably office/industrial, or previous experience with service and construction contracts is an asset.
- Experience in YARDI is an asset

Morguard is a fully integrated real estate company. We own, manage and invest in high-quality, well-located, geographically diversified assets across North America. We have built our business with strong leadership and a proven management platform that have generated substantial, risk-adjusted returns - and significant long-term growth. With more than 40 years of experience and a dynamic team of 1,500 professionals, our commitment is to realize the potential of real estate through value creation and operational excellence.



  • Toronto, Canada Triovest Realty Advisors Inc. Full time

    Triovest, one of the largest privately-owned Canadian commercial real estate companies, is seeking a Tenant Services Coordinator at 700 University Avenue, Toronto. This location offers direct access to Queens Park subway station located on the Yonge-University-Spadina line. As a Tenant Services Coordinator for a 1 million square feet mixed office and retail...


  • Toronto, Canada GWL Realty Advisors Full time

    **About GWL Realty Advisors**: GWLRA is a leader in both the commercial and multi-residential real estate industries. Driven by our values of Integrity, Ambition, Creativity, and Empathy, our vision is to be a sustainable company known for exceptional real estate management, trusted advice, and outstanding service by consistently fulfilling our mission to...


  • Toronto, Canada BGIS Full time

    Who We Are SUMMARY The **Tenant Services Coordinator **supports BGIS clients by coordinating the delivery of small-scale maintenance projects, workspace changes, design services and office services. This position is also responsible for coordinating the resolution of tenant issues related to the delivery of tenant service projects. They are also...


  • Toronto, Canada BGIS Full time

    **Who We Are** **SUMMARY The **Tenant Services Coordinator **supports BGIS clients by coordinating the delivery of small-scale maintenance projects, workspace changes, design services and office services. They coordinate the resolution of tenant issues related to the delivery of tenant service projects. They are also responsible for assembling the scope and...

  • Tenant Coordinator

    5 months ago


    Toronto, Canada Choice Properties Full time

    **Location**: 22 St. Clair Avenue East, Toronto, Ontario, M4T 2S5 Choice Properties Real Estate Investment Trust is an owner, manager and developer of well-located retail and commercial real estate across Canada. Choice Properties’ portfolio spans approximately 65 million square feet of gross leasable area and consists of over 700 properties primarily...


  • Toronto, Canada Angus Consulting Management Limited Full time

    ACML’s Facilities Management team is growing! Are you looking for a challenging and rewarding career with Canada’s leading provider of customized operations and solutions? If you are a devoted and career-minded professional looking to contribute to a hard-working, dedicated team, we want to hear from you! **WHO ARE WE?** With over 50 years of...


  • Toronto, Canada Angus Consulting Management Limited Full time

    ACML's Facilities Management team is growing! Are you looking for a challenging and rewarding career with Canada's leading provider of customized operations and solutions? If you are a devoted and career-minded professional looking to contribute to a hard-working, dedicated team, we want to hear from you! **WHO ARE WE?** With over 50 years of experience...


  • Toronto, Canada The Cadillac Fairview Corporation Limited Full time

    **_Role Impact:_** In conjunction with the Manager, Tenant Relations, proactively coordinates every aspect of the tenant relationship by maintaining a consistent tenant services strategy. **_What you will deliver:_** - Maintain positive tenant relationships through professional and effective responsiveness to, and proactive consideration of tenant issues,...


  • Toronto, Canada Toronto Community Housing Full time

    Job #: **8522** - Division: **Operations** - Vacancy Type: **Full-time Permanent & Full-time Temporary** - Affiliation: **Union: CUPE 416** - Contract Length: - Grade: **06** - # of Vacancies: **1** - Salary/Hourly Range: **$40.16 - $44.01** - Hiring range/wage: **$40.16** - Work Details (Days/hours): **35 hours per week, Monday - Friday** - Posted Date: -...


  • Toronto, Canada Menkes Full time

    Posted In: Leasing - About The Job- We have an exciting opportunity for a project management professional. This role will be responsible for the coordination of the Tenant construction process in accordance with the Landlord’s leasing requirements for its Industrial and Retail tenants.**Responsibilities**: - Prepare budgets, job costs and issue purchase...


  • Toronto, Canada Toronto Seniors Housing Corporation Full time

    On May 5, 2021, Toronto City Council approved the creation of the Toronto Seniors Housing Corporation (“TSHC”) to provide seniors with safe, well-maintained homes and improved living conditions, services and experiences. TSHC will interact with and support senior tenants in new ways, with the goal of ensuring seniors can age in place with dignity and in...


  • Toronto, Canada Toronto Community Housing Full time

    Job #: **9053** - Division: **Operations** - Vacancy Type: **Full-time Permanent** - Affiliation: **Non-Union: Management & Exempt** - Contract Length: - Grade: **04** - # of Vacancies: **1** - Salary/Hourly Range: **66,483.80 - 79,780.56** - Hiring range/wage: **66,483.80 - 73,132.18** - Work Details (Days/hours): **36.25 hours per week, occasional evening...


  • Toronto, Canada RioCan Full time

    **Who We Are** RioCan is one of Canada's largest Real Estate Investment Trusts (REIT). We own, manage and develop retail-focused, increasingly mixed-use properties in Canada's major markets. We pioneered the REIT concept almost 30 years ago and have transformed Canadian real estate. We are proud to be recognized as one of Canada's Greenest Employers and a...


  • Toronto, Canada RioCan Full time

    **Who We Are** - RioCan is one of Canada's largest Real Estate Investment Trusts (REIT). We own, manage and develop retail-focused, increasingly mixed-use properties in Canada's major markets. We pioneered the REIT concept almost 30 years ago and have transformed Canadian real estate. We are proud to be recognized as one of Canada's Greenest Employers and a...

  • Production Coordinator

    2 months ago


    Toronto, Canada Board Of Governors of Exhibition Place Full time

    **About Us**: Exhibition Place is Canada’s largest entertainment venue, attracting over 5.5 million visitors a year. The 192-acre site is an integral component of Toronto and Ontario’s economy, particularly with respect to conventions, sport, festivals, recreation, culture and tourism. Located at Exhibition Place is the award-winning Enercare Centre,...

  • Production Coordinator

    2 months ago


    Toronto, Canada Exhibition Place Full time

    **Job Type**: Permanent **Hours of work**: 70 hours bi-weekly **Salary Range**: $73,055.00 - $92,323.00 **Posting Date**: September 18, 2024 **Closing Date**: October 2, 2024 **About Us**: Exhibition Place is Canada’s largest entertainment venue, attracting over 5.5 million visitors a year. The 192-acre site is an integral component of Toronto and...


  • Toronto, Canada Toronto Community Housing Full time

    Job #: **8386** - Division: **Operations** - Vacancy Type: **Full-time Permanent & Full-time Temporary** - Affiliation: **Union: CUPE 79** - Contract Length: **Various** - Grade: **TCHC 5** - # of Vacancies: **1** - Salary/Hourly Range: **34.45 - 37.77** - Hiring range/wage: **34.45 - 37.77** - Work Details (Days/hours): **35 hours per week, some weekends...


  • Toronto, Canada Angus Consulting Management Limited Full time

    ACML’s Client Services team is growing! Are you looking for a challenging and rewarding career with Canada’s leading provider of customized operations and solutions? If you are a devoted and career-minded professional looking to contribute to a hard-working, dedicated team, we want to hear from you! **WHO ARE WE?** With over 50 years of experience...


  • Toronto, Canada Toronto Seniors Housing Corporation Full time

    Toronto Seniors Housing Corporation (TSHC provides subsidized renta housing in a state of goo repair for approximately 15 00 low - a - moderate-income seniors i - 3 buildings acro the city. Our mandate i to enable TSHC tenants to age at home in comfort and dignity with access to programs and services and with a voice in their community. With a focus on...


  • Toronto, Canada Circle Community LandTrust Full time

    **Community Tenant Service Worker** - _Circle Community LandTrust_ Employment Type: FTE x 1 opening Work Hours: 35 hours/week, May require some evenings **Salary**: 45k-60k annually + robust benefits package Application Deadline: ASAP - Open until filled Program Portfolio: Scattered Housing Team, Tenant Services - Leslieville - Danforth - Malvern -...