Tenant Services Coordinator
3 months ago
Triovest, one of the largest privately-owned Canadian commercial real estate companies, is seeking a Tenant Services Coordinator at 700 University Avenue, Toronto. This location offers direct access to Queens Park subway station located on the Yonge-University-Spadina line.
As a Tenant Services Coordinator for a 1 million square feet mixed office and retail complex located in downtown Toronto, you will be the primary contact to our clients and tenants within the property. You will strive to deliver prompt and consistent service excellence while maintaining an efficient flow of information and documentation within the Property Management team. A requirement of this role is to be onsite 5 days per week.
**KEY RESPONSIBILITIES**
- Acting as the primary receptionist for the Property Management office, including managing the main office line, greeting visitors, and coordinating office services (couriers, catering, calendar management, files, equipment, and inventory).
- Managing the Angus Anywhere Tenant Work Order system, assigning work orders, following up on tenant requests, and ensuring timely completion in line with KPIs.
- Preparing and issuing quotes for chargeable tenant services and providing administrative support for the tenant chargeback process.
- Communicating with tenants daily, preparing advisories, and coordinating tenant services such as Conference Centre, Tenant Lounge, elevator bookings, and move-ins/outs.
- Maintaining tenant and property contact records, including Tenant Manuals.
- Assisting with the coordination of tenant and community events as the Tenant Services Coordinator.
- Administering the Tenant and Contractor Insurance Certificate Program.
- Supporting Tenant Satisfaction Surveys and implementing resulting action plans.
- Managing and maintaining the tenant engagement app and social media accounts, contributing creative marketing support for property newsletters and posts.
- Providing administrative support to the property management team, including backup for the Property Administrator role
**QUALIFICATIONS & ATTRIBUTES**
- Holds a post-secondary degree or has equivalent work experience.
- Has a minimum of two (2) years of office administration experience.
- Prior experience in property management and/or real estate is an asset.
- Proficiency in Microsoft Office is preferred.
- Possesses superior communication and organization skills.
- Dedication to delivering exceptional service consistently.
- Adaptability to change with a positive outlook, consistently delivering successful results within specified time frames.
- A team-oriented approach to achieving goals and objectives.
- Unwavering commitment to performing with exceptional integrity, fostering an environment built on trust, honesty, and respect.
- Inclusivity and supportiveness of the diversity within the Triovest team.
- Proven organizational and multitasking abilities, with a capacity to meet deadlines with complete ownership and accountability.
**Triovest is an Equal Opportunity Employer**
At Triovest, we are committed to building a team and culture that embraces diversity as our strength. As Canada’s top private commercial real estate firm, we strive to create an inclusive workplace where everyone feels valued. Our progressive approach means we're always looking for fresh perspectives and innovative ideas. We’re committed to doing the right thing and living up to our core value of integrity by always following the law. Our Code of Conduct is designed to ensure legal compliance and to build trust with our clients and stakeholders. If you need accommodations, we are here to help—just let us know.
Join us and be part of a forward-thinking team that's shaping the future of commercial real estate.
**#LI-DNI**
- #_**_INDHP_**
**Education**: Preferred
- Bachelor's degree or better in Business Administration
-
Coordinator, Tenant Services
2 months ago
Toronto, Canada Morguard Full time**PURPOSE** The Coordinator, Tenant Services is accountable to Manager, Operations for efficient and timely coordination of tenant requests and all tenant-related activities at the property and across the entire organization to ensure that Tenants receive the highest level of service and that all company’s policies and procedures are adhered to at all...
-
Tenant Services Coordinator
7 months ago
Toronto, Canada GWL Realty Advisors Full time**About GWL Realty Advisors**: GWLRA is a leader in both the commercial and multi-residential real estate industries. Driven by our values of Integrity, Ambition, Creativity, and Empathy, our vision is to be a sustainable company known for exceptional real estate management, trusted advice, and outstanding service by consistently fulfilling our mission to...
-
Tenant Services Coordinator
6 months ago
Toronto, Canada BGIS Full timeWho We Are SUMMARY The **Tenant Services Coordinator **supports BGIS clients by coordinating the delivery of small-scale maintenance projects, workspace changes, design services and office services. This position is also responsible for coordinating the resolution of tenant issues related to the delivery of tenant service projects. They are also...
-
Tenant Services Coordinator
3 weeks ago
Toronto, Canada GWL Realty Advisors Full timeGWLRA is a leader in both the commercial and multi-residential real estate industries. We believe in generating value by creating vibrant, sustainable communities that engage, excite, and inspire. Our people live our values through the work they do and the results they deliver. Our core values are keeping our word, working better together and embracing...
-
Coordinator, Tenant Services
3 weeks ago
Toronto, Canada Brookfield Properties Full timeLocation Bay Adelaide Centre - 333 Bay Street, Suite C131 Business At Brookfield Properties, our global network and relationships are here for our tenants and partners — wherever they are in the world. Where going to work never feels routine. We integrate commercial real estate with world-class shops, restaurants, and entertainment, creating spaces...
-
Tenant Services Coordinator
1 week ago
Toronto, Canada BGIS Full timeWho We Are BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6, 500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients’ businesses. Globally, we manage over 320...
-
Tenant Services Coordinator
2 weeks ago
Toronto, Canada BGIS Full timeWho We Are BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6, 500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients’ businesses. Globally, we manage over 320...
-
Tenant Service Coordinator
7 months ago
Toronto, Canada BGIS Full time**Who We Are** **SUMMARY The **Tenant Services Coordinator **supports BGIS clients by coordinating the delivery of small-scale maintenance projects, workspace changes, design services and office services. They coordinate the resolution of tenant issues related to the delivery of tenant service projects. They are also responsible for assembling the scope and...
-
Tenant Coordinator
6 months ago
Toronto, Canada Choice Properties Full time**Location**: 22 St. Clair Avenue East, Toronto, Ontario, M4T 2S5 Choice Properties Real Estate Investment Trust is an owner, manager and developer of well-located retail and commercial real estate across Canada. Choice Properties’ portfolio spans approximately 65 million square feet of gross leasable area and consists of over 700 properties primarily...
-
Tenant Services Coordinator
7 months ago
Toronto, Canada Angus Consulting Management Limited Full timeACML’s Facilities Management team is growing! Are you looking for a challenging and rewarding career with Canada’s leading provider of customized operations and solutions? If you are a devoted and career-minded professional looking to contribute to a hard-working, dedicated team, we want to hear from you! **WHO ARE WE?** With over 50 years of...
-
Tenant Services Coordinator
6 months ago
Toronto, Canada Angus Consulting Management Limited Full timeACML's Facilities Management team is growing! Are you looking for a challenging and rewarding career with Canada's leading provider of customized operations and solutions? If you are a devoted and career-minded professional looking to contribute to a hard-working, dedicated team, we want to hear from you! **WHO ARE WE?** With over 50 years of experience...
-
Tenant Relations Coordinator
7 months ago
Toronto, Canada The Cadillac Fairview Corporation Limited Full time**_Role Impact:_** In conjunction with the Manager, Tenant Relations, proactively coordinates every aspect of the tenant relationship by maintaining a consistent tenant services strategy. **_What you will deliver:_** - Maintain positive tenant relationships through professional and effective responsiveness to, and proactive consideration of tenant issues,...
-
Tenant Services Coordinator
6 months ago
Toronto, Canada Toronto Community Housing Full timeJob #: **8522** - Division: **Operations** - Vacancy Type: **Full-time Permanent & Full-time Temporary** - Affiliation: **Union: CUPE 416** - Contract Length: - Grade: **06** - # of Vacancies: **1** - Salary/Hourly Range: **$40.16 - $44.01** - Hiring range/wage: **$40.16** - Work Details (Days/hours): **35 hours per week, Monday - Friday** - Posted Date: -...
-
Tenant Relations Coordinator
1 day ago
Toronto, Canada The Cadillac Fairview Corporation Ltd Full time**_Role Impact:_** In conjunction with the Property Manager, proactively coordinates every aspect of the tenant relationship by maintaining a consistent tenant services strategy. **_ What you will deliver:_** - Support the Property Manager, with professional and effective response to tenant issues, and proactive updates and communications, to ensure tenant...
-
Tenant Construction Coordinator
2 months ago
Toronto, Canada Menkes Full timePosted In: Leasing - About The Job- We have an exciting opportunity for a project management professional. This role will be responsible for the coordination of the Tenant construction process in accordance with the Landlord’s leasing requirements for its Industrial and Retail tenants.**Responsibilities**: - Prepare budgets, job costs and issue purchase...
-
Tenant Services Administrator
4 months ago
Toronto, Canada Toronto Seniors Housing Corporation Full timeOn May 5, 2021, Toronto City Council approved the creation of the Toronto Seniors Housing Corporation (“TSHC”) to provide seniors with safe, well-maintained homes and improved living conditions, services and experiences. TSHC will interact with and support senior tenants in new ways, with the goal of ensuring seniors can age in place with dignity and in...
-
Tenant Services Administrator
2 weeks ago
Toronto, Canada Toronto Seniors Housing Corporation Full timeToronto Seniors Housing Corporation (TSHC) provides subsidized rental housing in a state of good repair for approximately 15,000 low - and moderate-income seniors in 83 buildings across the city. Our mandate is to enable TSHC tenants to age at home in comfort and dignity with access to programs and services and with a voice in their community. With a focus...
-
Tenant and Community Services Program Coordinator
2 months ago
Toronto, Canada Toronto Community Housing Full timeJob #: **9053** - Division: **Operations** - Vacancy Type: **Full-time Permanent** - Affiliation: **Non-Union: Management & Exempt** - Contract Length: - Grade: **04** - # of Vacancies: **1** - Salary/Hourly Range: **66,483.80 - 79,780.56** - Hiring range/wage: **66,483.80 - 73,132.18** - Work Details (Days/hours): **36.25 hours per week, occasional evening...
-
Coordinator, Tenant Relations
6 months ago
Toronto, Canada RioCan Full time**Who We Are** RioCan is one of Canada's largest Real Estate Investment Trusts (REIT). We own, manage and develop retail-focused, increasingly mixed-use properties in Canada's major markets. We pioneered the REIT concept almost 30 years ago and have transformed Canadian real estate. We are proud to be recognized as one of Canada's Greenest Employers and a...
-
Coordinator, Tenant Relations
6 months ago
Toronto, Canada RioCan Full time**Who We Are** - RioCan is one of Canada's largest Real Estate Investment Trusts (REIT). We own, manage and develop retail-focused, increasingly mixed-use properties in Canada's major markets. We pioneered the REIT concept almost 30 years ago and have transformed Canadian real estate. We are proud to be recognized as one of Canada's Greenest Employers and a...