Service Coordinator

4 days ago


Acheson, Canada SMS Equipment Inc. Full time

**Responsibilities include but are not limited to**:

- **Manufacture and warranty programs. **Coordinate warranty processes, prepare warranty service orders and verifies accuracy prior to costing. Coordinates the collection of necessary information to ensure claims are meeting timelines. Prepares reports that analyzes trends of failures or product issues and provides analyst to organization.
- **Develops, creates and analyses **position codes, position groups, flat rates, flate rates price books and component codes used by the service, sales and parts departments. Prepares, submits and rationalizes the prepared job codes to the various departments. Develops and maintains the required electronic catalogues and supporting documentation.

**Qualifications**:
Our Service Coordinators have a High School diploma previous office administration experience. Additional qualifications include:

- Process and system driven
- Previous heavy equipment dealership service department and warranty experience is an asset.
- Good verbal communication skills
- Excellent time management, work prioritization, organization and attention to detail

SMS Equipment offers rewarding **careers** in the heavy equipment industry across Canada. As the largest Komatsu dealer in North America, SMS Equipment gives you the opportunity to represent world-class quality in our product offerings and customer service. A few of the many benefits of working with SMS Equipment include **competitive wages, comprehensive group benefits plan, and RRSP matching.



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