Dispatcher / Project Coordinator

5 months ago


Acheson, Canada NCSG Crane and Heavy Haul Services Full time

**Position Overview**:
**Why join our team?**
- Strong Company Culture and Core Values.
- Competitive Wages.
- Medical and Dental Plan.
- Matching RSP program.

**Your success will be determined by your ability to**:

- Be aware and in pursuit of opportunities for account growth and new business, including cross-selling services for client activity in other geographies covered by the company.
- Works closely with the operations team to maintain a continuous knowledge on project status to identify potential issues and/or opportunities within or related to the project.
- Coordinating maintenance schedule on all equipment to ensure a safe working condition. All routine maintenance is done on a regular basis.
- Coordinate driver movements, direct drivers, distribute routing, schedule drivers to handle loads, monitor required documentation, cross-reference tickets and driver timecards, ensure billing practices are followed and meet customer service requirements.
- Coordinate and organize Permits, Line lifts and route surveys for overweight & over dimensional loads.
- Coordinating personnel and equipment for designated projects.
- Coordinating awarded transportation projects, which includes being the point of contact with client, scheduling and billing.
- Ensuring that all personnel maintain a “safety comes first” philosophy and supporting a strong safety culture.
- Answering and directing calls during regular business hours as well as after hours.
- Ensuring that all jobs are conducted within company and government policies and regulations.
- Ensuring that all personnel have the required safety courses and certifications.
- Assist with safety orientations and coordinate training for all new and existing personnel.
- Liaise with the HS&E and Training division to continually enhance the transportation safety and compliance systems.
- Maintain the document management processes necessary for ensuring record keeping compliance.
- Completes special projects as assigned.

**Qualifications**:

- 1-3 years’ experience in a fast-paced branch/plant site environment carrying out a similar role.
- Minimum High School Diploma; additional related experience / training an asset.
- Previous experience with project coordinating, scheduling, or dispatching an asset.
- Accommodating, personable and comfortable in dealing with a variety of different peers.
- Must be highly organized / focused and able to handle a full workload while having strong attention to detail.
- Excellent oral and written communications abilities.
- Excellent interpersonal and customer service skills.
- Team player.

**Company Overview**:
Founded in 1987, NCSG has a long history of service excellence. With approximately 350 employees in 10 branches across 9 locations throughout Western Canada, NCSG provides crane, heavy haul and oil field hauling services to various industries. Through an innovative and collaborative approach with our customers, we are able to provide turnkey crane and heavy haul solutions to maximize efficiencies and minimize cost impact.


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