Service Coordinator

3 weeks ago


Acheson, Canada INDUSTRIAL MACHINE INC. Full time

Are you looking for that right opportunity which will allow you to use and be rewarded for your skills and ability, and provide opportunity for growth?

Conducting business for over 50 years, Industrial Machine Inc. (IMI) is a distributor of municipal and contractor equipment. We take great pride in only representing industry leading manufacturers of the highest quality who shares the same commitment to value and relationships as we do.

Service Coordinator

**Summary**:
Reporting to the Service Manager, this position is responsible for coordinating all customer service requests and provides administrative and direct support to the Service Department. This position is the first point of contact for customers requesting service from Industrial Machine and is responsible for answering incoming service calls and interacting with customers in a positive and professional manner.

**Essential Duties and Responsibilities**:

- Responsible for opening service work orders, files and CRM cases
- Maintain shop schedule
- Prepare appropriate forms for use in service department
- Responsible for service administrative and data entry duties
- Answer, screen and manage all incoming Service requests
- Maintain filing systems, including but not limited to filing of all paperwork
- Provide word processing, spreadsheet processing and run various reports and backups
- Maintain customer and vendor data bases and directories
- Assist in preparing equipment and training files and manuals
- Other duties assigned from time to time

**Qualifications and Experience**
- High school diploma
- Minimum 2 years' experience in service department role
- Proficient with Microsoft Office, E-mail & CRM program

**Skills / Competencies**:

- Demonstrate excellent interpersonal, verbal and written communication skills
- Strong organizational and time management skills
- Ability to handle multiple tasks at once and work under pressure
- Ability to perform in both a team atmosphere and independently
- Quality consciousness in work standards and be skilled oriented
- Self-directed and proactive

**Job Types**: Full-time, Permanent

**Salary**: From $22.00 per hour

**Benefits**:

- Casual dress
- Company events
- Dental care
- Extended health care
- On-site parking
- Paid time off
- RRSP match

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Supplemental pay types:

- Overtime pay

**Experience**:

- Customer service: 2 years (preferred)
- service advisor: 2 years (preferred)

Work Location: In person



  • Acheson, Canada GFL Environmental Full time

    **Role and Responsibilities**: The Field Service Coordinator will multitask regarding employee selection, planning, organizing, and scheduling. This person will communicate with the operation and site managers to ensure clear priority and scope, a communicated understanding of the required work and resources, and a commitment to executing the specific work...


  • Acheson, Canada GFL Environmental Full time

    Role and Responsibilities: The Field Service Coordinator will multitask regarding employee selection, planning, organizing, and scheduling. This person will communicate with the operation and site managers to ensure clear priority and scope, a communicated understanding of the required work and resources, and a commitment to executing the specific work...


  • Acheson, Canada GFL Environmental Full time

    Role and Responsibilities:The Field Service Coordinator will multitask regarding employee selection, planning, organizing, and scheduling. This person will communicate with the operation and site managers to ensure clear priority and scope, a communicated understanding of the required work and resources, and a commitment to executing the specific work...


  • Acheson, Canada GFL Environmental Full time

    Role and Responsibilities: The Field Service Coordinator will multitask regarding employee selection, planning, organizing, and scheduling. This person will communicate with the operation and site managers to ensure clear priority and scope, a communicated understanding of the required work and resources, and a commitment to executing the specific work...


  • Acheson, Canada Western Star Trucks (North) Ltd. Full time

    **POSITION TITLE**: HD Service Shop Coordinator **DEPARTMENT**: Service **REPORTS TO**: Service Manager **KEY DIRECT REPORTS**: Main Shop Service Advisor **SUMMARY**: At Western Star Trucks North, we believe truck drivers are essential in keeping our world moving - it’s why we’ve dedicated our business to helping others succeed. We are a...


  • Acheson, Canada Champion Petfoods Full time

    **Changing the World, One Kibble at a Time** Champion Petfoods is expanding! We are excited to announce we are looking for a Reception and Site Services Coordinator to join our rapidly growing company. Champion Petfoods is an award-winning pet food crafter with a reputation of trust spanning 35+ years. From our humble beginnings, founded in a small town in...


  • Acheson, Canada Champion Petfoods Full time

    Changing the World, One Kibble at a TimeChampion Petfoods is expanding We are excited to announce we are looking for a Reception and Site Services Coordinator to join our rapidly growing company.Champion Petfoods is an award-winning pet food crafter with a reputation of trust spanning 35+ years. From our humble beginnings, founded in a small town in Alberta,...

  • Reman Coordinator

    2 months ago


    Acheson, Canada SMS Equipment Inc. Full time

    The salary range for this position is **$60,000 - $68,000.** **Responsibilities include, but are not limited to**: - **Shop Planning/Scheduling.** Coordinates sublet WIP in conjunction with the expeditor and applicable vendor in order to establish job priorities and required completion dates. Support expeditor in bottle necks in the workflow process and...

  • Reman Coordinator

    2 days ago


    Acheson, Canada SMS Equipment Inc. Full time

    The salary range for this position is **$60,000 - $68,000.** **Responsibilities include, but are not limited to**: - **Shop Planning/Scheduling.** Coordinates sublet WIP in conjunction with the expeditor and applicable vendor in order to establish job priorities and required completion dates. Support expeditor in bottle necks in the workflow process and...

  • Branch Coordinator

    3 weeks ago


    Acheson, Canada WillScot | Mobile Mini Full time

    At WillScot Mobile Mini (NASDAQ WSC), our 4000+ people are at the heart of everything we do. In addition to providing industry-leading pay and benefits, we provide opportunities for development and upward mobility, while investing in the communities we serve. We are the undisputed leader in providing innovative flexible workspace and portable storage...

  • Equipment Coordinator

    2 weeks ago


    Acheson, Canada Morgan Construction and Environmental (Ltd.) Full time

    Morgan believes that our strength is in our people. We seek out highly skilled individuals with the experience and interpersonal skills required in today's marketplace. Our projects provide the challenges you need to take your career to the next level. Morgan's entrepreneurial spirit and growth focus means you have large volume projects with opportunity for...

  • Equipment Coordinator

    4 weeks ago


    Acheson, Canada Morgan Construction & Environmental Ltd. Full time

    **Job description** Morgan believes that our strength is in our people. We seek out highly skilled individuals with the experience and interpersonal skills required in today’s marketplace. Our projects provide the challenges you need to take your career to the next level. Morgan’s entrepreneurial spirit and growth focus means you have large volume...

  • Ohse Coordinator

    3 weeks ago


    Acheson, Canada SMS Equipment Inc. Full time

    At **SMS Equipment, **our **OHSE Coordinator **is responsible for supporting the OHSE team to ensure a cohesive and uniform structure to align and standardize information and internal processes. This position is in **Acheson, AB.** This position offers a **hybrid **work arrangement. The salary range for this position is **$50,000 -...

  • Equipment Coordinator

    2 weeks ago


    Acheson, Canada Morgan Construction and Environmental (Ltd.) Full time

    Morgan believes that our strength is in our people. We seek out highly skilled individuals with the experience and interpersonal skills required in today's marketplace. Our projects provide the challenges you need to take your career to the next level. Morgan's entrepreneurial spirit and growth focus means you have large volume projects with opportunity for...


  • Acheson, Canada Jennine Kelly HR Consulting Full time

    Our client, Western Canadian Spill Services Ltd. (WCSS) is actively looking for an Equipment Coordinator to join their team. This organization embodies the energy industry's commitment to spill preparedness and environmental protection. WCSS is an environmentally conscious not-for-profit oil spill cooperative owned by western Canada’s energy industry....

  • Branch Coordinator

    2 weeks ago


    Acheson, Canada WillScot | Mobile Mini Full time

    At WillScot Mobile Mini (NASDAQ WSC), our 4000+ people are at the heart of everything we do. In addition to providing industry-leading pay and benefits, we provide opportunities for development and upward mobility, while investing in the communities we serve.We are the undisputed leader in providing innovative flexible workspace and portable storage...


  • Acheson, Canada NCSG Crane and Heavy Haul Services Full time

    **Position Overview**: **Why join our team?** - Strong Company Culture and Core Values. - Competitive Wages. - Medical and Dental Plan. - Matching RSP program. **Your success will be determined by your ability to**: - Be aware and in pursuit of opportunities for account growth and new business, including cross-selling services for client activity in other...

  • Project Coordinator

    2 months ago


    Acheson, Canada SMS Equipment Inc. Full time

    At **SMS Equipment, **our **Project Coordinator **is responsible for assisting Project Managers with organizing ongoing projects. The **Project Coordinator **will monitor project plans, schedules, work hours, budgets, and expenditures. This position is based in **Acheson, AB.** **Responsibilities include but are not limited to**: - Organize, attend, and...


  • Acheson, Canada Canfor Full time

    You enjoy working with lists, checkboxes, and excelling at organizing people and tasks. Your attention to detail and accuracy is top-notch, making you a reliable and responsible individual. Your commitment to everything you do is crystal clear, making you someone that can always be trusted As the Inventory & Stores Coordinator at our Spruceland...


  • Acheson, Canada Vicwest Building Products Full time

    **CONTRACT TYPE** Full Time **LOCATION** Acheson, AB **Position Summary**: As a key member of the inside sales team at the Burlington branch, you will be required to coordinate and process sales orders, provide technical knowledge and detailed product specifications to meet customer needs. This position will focus on supporting the Industrial, Commercial,...