Client Account Coordinator

4 weeks ago

Montréal, Canada Ashfield Engage Full time

We are looking for a go-getter, relationship builder and solution-based individual to become our new Client Account Coordinator
- Healthcare (Project Coordinator) working in a fast-paced environment.

Key Objectives:
Client Relations:

- Establish strong relationship with clients, and act as their main point of contact to treat all project inquiries and requests;
- Schedule and hold regular client meetings to update the stakeholders on program performance; Provide on-going feedback to stakeholders;
- Appropriately report any potential projects and systems issues.

Projects Coordination:

- Coordinate projects and programs between all departments, stakeholders and vendors by liaising with appropriate resource persons to obtain and provide information;
- Manage allocations on client specific timeframes;
- Ensure data client integrity; update and maintain target lists and program audiences;
- Prepare and analyse reports for stakeholders in a timely manner;
- Build recommendations and adjust projects as needed to meet KPIs;
- Keep Team Manager, Customer Service Desk updated on projects business rules and requirements;
- Support the Project Manager in implementing new projects;
- Assist in the elaboration of company procedures and ensure that the procedures are kept up-to-date;
- Pro-actively identify and resolve problems within area of responsibility.

Financial Responsibilities
- Track PO, prepare files for invoicing and monthly accruals, and ensure project invoicing and accounting is accurate and timely;
- Identify and analyse discrepancies and errors. Correct errors and follow up on issues;
- Assist in preparing quotes and ensure their accuracy prior to submission to a client;
- Identify opportunities to offer additional services to broaden the scope of the current projects by assessing client needs;

Inventory Management
- Manage inventory and track backorders for items related to allocated projects, including receiving items, destructions, forecasted quarantines;
- Liaise with the warehouse for allocated projects.

Other Duties
- Perform system testing on various systems to ensure optimum functionality with a focus on meeting client expectations (including reporting functions);
- May perform any other clerical and project support duties, as may be required, including but not limited to filing and archiving program records and contracts.

Job Holder Specification:

- Minimum of 1 year of relevant experience, 1 or more years of experience in an office environment.
- Excellent bilingual (English/French) written and oral communication skills with both internal and external customers.
- College diploma or equivalent
- Experience in the healthcare industry is an asset
- Good understanding of customer needs and relations;
- Adept to working in a fast-paced, customer oriented environment.
- Strong organization and time management skills, must be able to work on multiple projects at the same time
- Analytical approach
- Decisive, proven pro-active work style while using diplomacy, resourcefulness and judgment
- Creative, solution driven with attention to details
- Embraces and fosters company values and company policies and initiatives
- Strong knowledge of MS office

**Location**:
The job holder can work Hybrid or Remotely.

  • Client Representative, Customer Solutions Bell

    7 days ago

    Montréal, Canada CUSTOMER EXPERIENCEEXPRIÉNCE CLIENT Full time

    Req Id: 407787 At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content - we advance how Canadians connect with each other and the world. If you’re ready to bring game-changing ideas to life and join a community that values professional growth and employee wellness, we want you on...

  • Client Account Coordinator

    2 weeks ago

    Montréal, Canada Ashfield Engage Full time

    Coordonnateur des comptes clients - Soins de santé (Coordonnateur de projets) Nous recherchons une personne dynamique, capable d’établir des relations et de trouver des solutions pour devenir notre nouveau coordonnateur des comptes clients - Soins de santé (coordonnateur de projets) et travailler dans un environnement en constante...

  • Client Account Manager

    4 weeks ago

    Montréal, Canada Nuovo Photography Full time

    Nuovo Artistic Studios is a semi-nude artistic photography company born from the will to push the boundaries of traditional creative ventures, embracing diversity over uniformity. Leveraging its marketing, design, operation, and technological expertise, Nuovo is the force behind a never-before-seen approach to celebrating the power of individual beauty...

  • Client Account Manager

    4 weeks ago

    Montréal, Canada Nuovo Photography Full time

    Nuovo Artistic Studios is a semi-nude artistic photography company born from the will to push the boundaries of traditional creative ventures, embracing diversity over uniformity. Leveraging its marketing, design, operation, and technological expertise, Nuovo is the force behind a never-before-seen approach to celebrating the power of individual beauty...

  • Accounts Receivable Coordinator

    3 weeks ago

    Montréal, Canada Ray-Mont Logistics Full time

    **Description of the company** Ray-Mont Logistics is a dynamic organization whose goal is to become the key link in the international trade supply chain. We provide a variety of operational logistics services such as loading, transportation and storage of surplus products. Ray-Mont Logistics is currently seeking a Accounts Receivable Coordinator to join our...

  • Accounting Coordinator

    3 days ago

    Montréal, Canada Dream on Me Kidiway Canada Full time

    **Full Job Description** Dream on Me Kidiway Canada is a leading producer of baby care products such cribs, baby gear, mattress and furniture. We are looking for an **Accounting Coordinator** to provide support to manage the daily, and monthly accounting tasks. **Responsibilities** - Match purchase orders, packing confirmation and bill of lading with...

  • Client Relations

    4 days ago

    Montréal, Canada Nymbus Capital Full time

    **About Nymbus Capital** Nymbus is a trailblazing financial services firm combining data analysis, innovation, and capital markets expertise. We manage portfolios for institutional and ultra-high-net-worth investors, tackling challenges in investment management with cutting-edge technology. Our investors, directly or indirectly, include retirement funds,...

  • Coordinator, Accounts Receivable

    1 day ago

    Montréal, Canada Air Canada Vacations Full time

    **Job Brief**: Coordinate and organize the operational activities of the Accounts Receivable department / Coordonner et organiser les activités opérationnelles du service des comptes débiteurs. POSTE: COORDONNATEUR - COMPTES DÉBITEURS SERVICE: Finances EMPLACEMENT: Montréal, Québec DESCRIPTION D’EMPLOI : Coordonner et organiser les activités...

  • Coordinateur(Trice) Des Comptes Clients

    4 weeks ago

    Montréal, Canada Foodtastic Full time

    **À propos de nous** Fondé en 2016, Foodtastic est une des plus grandes compagnies de restaurants au Canada. Durant les cinq dernières années, les ventes totales de l’ensemble des restaurants sont passées de 50mm de $ à plus de 1 milliard de $. Notre portfolio de 25 chaînes de restaurants inclus Milestones, Second Cup, Pita Pit, Quesada, La Belle...

  • Finance Coordinator

    3 weeks ago

    Montréal, QC, Canada St-Amour & Associates, Senc. Full time

    Finance and Insurance Accounting, Finance and Insurance Play a key role in the current growth phase of our client's business by helping to establish a leading accounting function. You will be responsible for the proper maintenance of accounting records and IFRS compliance, while working on a wide variety of projects to build the future of this company. ...

  • Indigenous Client Support coordinator

    6 hours ago

    Montréal, Canada Futurpreneur Canada Full time

    (La version en anglais suit)À propos de FuturpreneurFuturpreneur est un organisme national à but non lucratif qui habilite les jeunes entrepreneur.e.s de divers horizons, âgé.e.s de 18 à 39 ans, à démarrer, acheter ou développer leurs entreprises au Canada, en leur offant des prêts avec du mentorat et des ressources.Fondé en 1996, nous avons aidé...

  • Client Representative, Project Coordination

    4 weeks ago

    Montréal, Canada Bell Full time

    Req Id: 415868 At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content - we advance how Canadians connect with each other and the world. If you’re ready to bring game-changing ideas to life and join a community that values, professional growth and employee wellness, we want you on...

  • Client Care Coordinator

    4 weeks ago

    Montréal, Canada Field Trip Health Full time

    **About Field Trip Health** Field Trip Health was established in 2019 in Thunder Bay, ON by Dr. Mario Nucci, a passionate advocate for innovation in the area of mental health. At Field Trip Health, our primary focus is Ketamine Assisted Psychotherapy (KAP), a combination of Ketamine and Psychotherapy, which has shown to be 70% effective against treatment...

  • Accounts Payable Coordinator

    6 days ago

    Montréal, Canada Galvion Full time

    Galvion's Shared Services team supports the mission critical work being done across all of our business units, as well as our larger corporate objectives. Our dynamic divisions require innovative, proactive and intelligent strategies, processes, tools and systems to meet their specific business needs, and rely on Shared Services to work collaboratively with...

  • Early Careers: Account Coordinator Associate, Claims

    6 days ago

    Montréal, Canada Aon Corporation Full time

    Posting Description: **Early Careers: Account Coordinator Associate, Claims** Are you a recent graduate looking to kickstart your career in the insurance industry? Do you have interest in Claims? We are looking for an Account Coordinator Associate to join our Professional Services business group within Minet Inc., part of Aon Risk Solutions, in Montreal,...

  • Account Coordinator

    3 weeks ago

    Montréal, Canada National Dispatch Group Full time

    *We offer bonuses for on call service that can be as much as $150 extra in your pocket in a week* There are two shifts available: 8:30 am - 5 pm or 12:30-9 pm. Here is an opportunity to start your career in an established and successful company that continues to grow. We are looking for great communicators who have a service-first attitude and want to...

  • Account Coordinator

    7 days ago

    Montréal, Canada National Dispatch Group Full time

    *We offer bonuses for on call service that can be as much as $150 extra in your pocket in a week* There are two shifts available: 8:30 am - 5 pm or 12:30-9 pm. Here is an opportunity to start your career in an established and successful company that continues to grow. We are looking for great communicators who have a service-first attitude and want to...

  • Client Delivery Coordinator/coordinateur

    6 days ago

    Montréal, Canada Konica Minolta Business Solutions (Canada) Ltd. Full time

    Overview: Nous recherchons un (e) Coordinateur (trice) de livraison à la clientèle pour rejoindre notre équipe! - Ouvert et honnête. Axé sur le client. Innovant. Passionné. Inclusif et collaboratif. Responsable._We’re looking for a Client Delivery Coordinator to_ _join our team! - Open and Honest. Customer-centric. Innovative. Passionate. Inclusive &...

  • Client Delivery Coordinator/coordinateur

    4 weeks ago

    Montréal, Canada Konica Minolta Business Solutions (Canada) Ltd. Full time

    Overview: Nous recherchons un (e) Coordinateur (trice) de livraison à la clientèle pour rejoindre notre équipe! - Ouvert et honnête. Axé sur le client. Innovant. Passionné. Inclusif et collaboratif. Responsable._We’re looking for a Client Delivery Coordinator to _ _join our team! - Open and Honest. Customer-centric. Innovative. Passionate. Inclusive...

  • Client Experience Associate

    4 weeks ago

    Montréal, Canada HSB Canada Full time

    Client Experience Associate Driven by technology and fuelled by innovation, HSB is Canada’s premier specialty insurance and applied technology services provider. Offering 150 years of technical and service excellence, we are focusing on emerging trends and unlocking new opportunities for clients. Today, we are accelerating, changing the future of...