Client Care Coordinator
2 weeks ago
**About Field Trip Health**
Field Trip Health was established in 2019 in Thunder Bay, ON by Dr. Mario Nucci, a passionate advocate for innovation in the area of mental health. At Field Trip Health, our primary focus is Ketamine Assisted Psychotherapy (KAP), a combination of Ketamine and Psychotherapy, which has shown to be 70% effective against treatment resistant forms of depression. KAP is a holistic therapy that can allow a person to open up and explore themselves in new ways. With the dissociative effects of Ketamine and the support of a trained psychotherapist, the insights and healing found in this therapy can produce significant and sustainable shifts in how you experience life.
At Field Trip Health, we provide a rewarding job experience with a growing network of passionate health professionals who are seeing meaningful patient breakthroughs on a daily basis.
While working with cutting edge techniques, we offer an entrepreneurial and collaborative working environment focused on delivering best-in-class client care.
**Roles and Responsibilities**
The primary responsibility of the Client Care Coordinator is to provide administrative support, program development, answer patient inquiries and book client appointments.
**Care Coordinator Role**
- Conducting initial assessments of clients' situation to determine needs and goals
- Establish open lines of communication for individuals with mental or emotional concerns
- Take a detailed client history and note any health conditions
- Treat patients with respect and dignity
- Communicate information to patients regarding diagnosis and treatment goals
- Maintain patient medical records (EMR)
- Clinical assessments such as mental status exam and routine vitals for patients
**Administrative Roles**:
- Participate in quality activities and continuous improvement initiatives
- Develop and provide input on policies and procedures
- Weekly and monthly reporting on site metrics and needs
- Other Duties as assigned
**Experience**
French considered a strong asset
1+ years experience in the medical field or mental health considered a strong asset
**Job Types**: Full-time, Part-time
**Salary**: From $18.00 per hour
Schedule:
- Monday to Friday
**Education**:
- Secondary School (preferred)
**Experience**:
- Medical Administration: 2 years (preferred)
**Language**:
- English and French (preferred)
Work Location: In person
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