Area Administrator

5 months ago

East Garafraxa, Canada Community Living Dufferin Full time

Under the supervision of the Executive Director, the Area Administrator ensures the organization and follow through of services provided by the program, supervises assigned staff and works with other staff members by encouraging and supporting the team in their efforts to communicate ideas, concerns and solutions. The Area Administrator will provide support in an environment of accountability, rights and respect that is consistent with Community Living Dufferin’s Mission, Vision, Values and the strategic plan.

**POLICIES AND PROCEDURES**:

- Provides services that reflect CLD’s Mission, Visions and Values.
- Is familiar with and abides by legislation that guides service (Reg. 299/10 Quality Assurance Measures, Accessibility for Ontarians with Disabilities Act (AODA) and any other applicable legislation).
- Manages performance of direct reports.

**HUMAN RESOURCES**:

- Ensures confidentiality of all information pertaining to people supported, CLD employees and the agency.
- Participates in their own self development, sets goals and works toward goal attainment.
- Participates in regular coaching sessions with the Executive Director.
- Completes annual performance reviews for all staff and assists staff to identify goals for the upcoming year.
- Provides regular coaching sessions for all staff.
- Brings enthusiasm to the position and conveys that enthusiasm to their team including recognizing and reinforcing staff.
- Participates in the hiring process as requested.
- Promotes and applies the procedures of conflict resolution and models for all staff in the manner in which one expresses oneself in terms of disagreement.
- Leads their team(s) in planning and problem solving.
- Participates in all required meetings, eg: staff meetings for house/program/adult services team, management, etc.
- Participates in training and courses to upgrade skills as recommended and successfully completes mandatory courses and updates (ie: SMG and First Aid, etc.)
- Assists with staff development by delegating responsibilities and providing training and guidance to staff in their program.

**ORGANIZATIONAL/PROFESSIONAL RESPONSIBILITIES**:

- Maintains professional conduct in all interactions and during the provision of all job duties and manages staff in a positive manner, looking at individual styles.
- Clearly communicates all information and instructions both written and verbally to staff, families, other Area Administrators or Directors in order to provide effective support to staff and people supported by CLD.
- Keeps Director apprised of the status of programs supervised and any concerns through discussion.
- Ensures written documentation is relevant, complete, signed and dated if applicable. Content is written in an objective, accurate, professional and respectful way.
- In preparation for MCCS compliance inspections, monitors programs to ensure all documentation and systems are in place, which includes conducting pre-audits.
- Assumes responsibility for On-Call on a rotational basis by responding to emergency situations involving clients, staff and organizational issues.
- Chairs meetings when required.
- Participates in CLD Committee work.
- Participates in CLD events.
- Administers First Aid and Safe Management techniques as trained.
- Assumes responsibilities for other programs when required.
- Monitors the well-being of those supported (medical, social, psychological).
- Meets with consultants/other service groups as necessary in order to provide the best service to people.
- Ensures job responsibilities, ideas, and suggestions of staff are followed up on.
- Is aware of and monitors overall budgets.
- Manages time effectively.
- Is accessible to staff, families and people supported.
- Other duties as assigned.

**HEALTH AND SAFETY**:

- Is familiar with, abides by, and reviews annually CLD’s Health and Safety policies and procedures and the Occupational Health and Safety Act (OHSA).
- Knows their own responsibilities and the responsibilities of their employees under the OHSA.
- Investigates all accidents/injuries; completing appropriate forms.
- Upholds Health & Safety Responsibilities

**QUALIFICATIONS**:

- Developmental Services Worker Diploma or two years of post-secondary education in a relevant discipline.
- Management Certificate or related courses.
- A minimum of five years supervisory experience in the developmental services field.

**JOB REQUIREMENTS**:

- Ability to arrange work schedule, including evening/ weekends.
- Ability to maintain confidentiality and professionalism is essential.
- Ability to effectively liaise with community agencies, parents, professionals and staff.
- Ability to interpret and implement Collective Agreement(s).
- Maintains knowledge of current trends in the field.
- Must be able to work with various computer programs such as Microsoft Suites, internet browsers, etc.
- Must have or obtain a certificate in First Aid/CPR and Safe Management (SMG).
- Must be mature, self-motiva

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