Membership Coordinator

6 months ago


Ottawa, Canada Altea Active Winnipeg Full time

**Join Our Ottawa Team**

We are a renowned luxury health and wellness group committed to delivering exceptional experiences to our members, guests, and team members. We’re redefining health and wellness by hosting elevated fitness experiences complimented by luxury amenities. Our all in one, boutique studio fitness and wellness clubs, inspire our members to sweat, recover, relax, play, and connect. We pride ourselves on our dedication to service excellence while fostering a culture of innovation and empowerment within our team. Join us as we prepare for the opening of our premier 129,000 square foot flagship location in Ottawa

**Presentation Centre Specifics**:
As we prepare for the grand opening of our flagship location, our Membership Coordinators host virtual tours and presentations to large audiences via webinar. Your product knowledge of our luxurious services and amenities enables you to create immersive experiences for participants. Through engaging and informative virtual tours, you pre-sell memberships while offering service excellence and online support.

**Position Overview**:
Altea Active’s ideal Membership Coordinator flourishes in a sales environment and is zealous about promoting premium health, and wellness services within our community. You thrive on generating membership sales into our luxury club.

You are a dynamic and results-driven hospitality sales professional. You have a proven track record in high-end sales, with a deep understanding of the wellness market and possess exceptional relationship-building skills. You are thrilled to be part of a team that has established themselves as leaders in the industry, offering exquisite services and amenities complimented by personalized service tailored to the needs of our esteemed clientele.

You have a consistent desire to crush monthly sales targets and obliterate annual revenue goals. You’ve got a healthy appetite for competition and are always striving to win. You’re also tenacious. Not every client is going to be a sale. Resilience is key for this role.

You are committed to cultivating and maintaining relationships with prospective clients and members to generate business opportunities. You proudly represent Altea at community events, and networking functions to promote brand awareness and generate leads.

Join our team and become part of a culture that celebrates excellence, fosters innovation, and values teamwork. We offer competitive compensation, comprehensive benefits, and opportunities for career advancement in a dynamic and fast-paced environment.

**This job might be for you if you have the following talents & spirit**:

- **You’re a Competitor**: You have a consistent desire to crush monthly sales targets, and obliterate annual revenue goals. You’ve got a healthy appetite for competition and are always striving to win. You’re also tenacious. Not every customer is going to be a sale. Resilience is key for this role.
- **You’re Customer Service Oriented**: You champion a culture of exceptional customer service, ensuring every member interaction exceeds expectations. You are an innovative and a creative thinker who is knowledgeable and insightful as to market trends, constantly finding ways to separate us from the competition while creating a remarkable experience for members, clients, and our community.
- **You Have Communication Superpowers**: You have communication superpowers with exceptional abilities to cultivate and maintain relationships with your clients. You’re a people person and can easily cultivate positive client relations and retention.
- **You Are Result-Driven**: You are a results-driven professional with a proven track record of exceeding sales goals in the competitive fitness and wellness industry. You are committed to meeting our revenue growth targets by keeping Altea competitive and innovative.
- **You’re Detail Oriented**: You cross your T’s and dot your I’s by maintaining client records highly organized with flawless attention to detail. You’re not one to cut corners. You pay attention to the details. As far as your concerned, anything worth doing, is worth doing right, every single time. You stay focused and nothing falls through the cracks on your watch.

**As a Membership Coordinator, a typical day might include the following**:

- Consistently reviewing daily/weekly/monthly sales targets
- As an individual and as a team, creatively game planning ways to achieve sales goals.
- Conducting presentations and tours of our premium, state-of-the-art facility presenting and offering opportunities for up-sells and add-ons.
- Educating new and current members on membership benefits to maximize service usage.
- Updating and maintaining accurate sales records in our customer relations management software.

**To land this role you need to have;**
- Post-secondary education ideally relating to the health and fitness industry
- Additional certifications or workshops relating to sales, mark



  • Ottawa, Canada Altea Active Full time

    **Join Our Ottawa Team** We are a renowned luxury health and wellness group committed to delivering exceptional experiences to our members, guests, and team members. We’re redefining health and wellness by hosting elevated fitness experiences complimented by luxury amenities. Our all in one, boutique studio fitness and wellness clubs, inspire our members...

  • Sales Coordinator

    5 months ago


    Ottawa, Canada Altea Active Full time

    **Join Our Ottawa Team** We are a renowned luxury health and wellness group committed to delivering exceptional experiences to our members, guests, and team members. We’re redefining health and wellness by hosting elevated fitness experiences complimented by luxury amenities. Our all in one, boutique studio fitness and wellness clubs, inspire our members...

  • Coordinator, Events

    6 months ago


    Ottawa, Canada Ottawa Board of Trade Full time

    **About the Ottawa Board of Trade** The Ottawa Board of Trade is the voice of business and a key advocate for economic development in the national capital region. Our mission is to cultivate a thriving world class business community, one that drives community prosperity and builds an affordable, inclusive, and sustainable city. We also provide programs and...


  • Ottawa, Canada Canadian Psychiatric Association Full time

    **About the CPA** Founded in 1951, the Canadian Psychiatric Association (CPA) is the national voice of Canada's 4,800 psychiatrists and 900 residents and is the leading authority on psychiatric matters in Canada. CPA advises on the most effective programs, services, and policies to achieve the best possible mental health care for Canadians and seeks to...


  • Ottawa, Canada Actua Full time

    **What you will do**: - **Member Success Advisor - Quebec Network Membership**:You’ll provide day-to-day support for our Quebec network members including answering questions, coordinating contact with other areas of the Actua office, and directing them to available resources. You’ll ensure French resources and Actua's communication tools are up to date....


  • Ottawa, Canada Canadian Paediatric Society Full time

    **PURPOSE** The Membership Assistant provides administrative and operational support to the membership department and the CPS Residents Section. This position acts as the first point of contact for members, customers and visitors and is responsible for answering their questions or directing them to the appropriate individual in the...

  • Manager, Membership

    5 months ago


    Ottawa, Canada @Hive Full time

    As Manager of Membership & Community, you will be responsible for several different functions including, but not limited to the below: **Member Relations & Community Building** - Act as the key liaison between our organization and our members and member services. - Develop and implement strategies to attract, engage, and recruit new members; to increase free...


  • Ottawa, Canada Speech-Language & Audiology Canada (SAC) Full time

    OVERVIEW OF THE POSITION Reporting to the Manager of Membership and Programs, the Membership Services Officer supports the efficient and effective functioning of Speech-Language & Audiology Canada’s membership programs and services. The Membership Services Officer collaborates with internal teams, builds strong relationships with members and associates,...


  • Ottawa, Canada Canadian Medical Protective Association Full time

    **WORKFORCE ANALYST, MEMBERSHIP SERVICES** *** **CONTRIBUTING TO THE CMPA** **POSITION OVERVIEW** The Workforce Analyst will be responsible for analysing, forecasting, and reporting on workforce metrics to ensure optimal staffing levels and efficient operations for the Membership Services department. The primary responsibility of this role is to ensure...


  • Ottawa, Canada Canadian Association of Occupational Therapists Full time

    The Canadian Association of Occupational Therapists is currently recruiting for the position of **Member Outreach Coordinator**. The position is a full-time position working in Ottawa. **Position Description** Reporting to the Membership Program Manager, the Member Outreach Coordinator, coordinates components of several member programs and benefits,...


  • Ottawa, Canada Canadian Construction Association Full time

    **THE CANADIAN CONSTRUCTION ASSOCIATION** **Position**: Administrative Coordinator-Finance **Reports to**: Director, Finance **Location**:Ottawa, Ontario **About the role**: In this entry-level role, you will be responsible for providing both administrative and accounting support. CCA offers a friendly, small-team environment. The schedule is a hybrid...


  • Ottawa, Ontario, Canada Athletics Canada Full time

    Job SummaryThe Coordinator, Operations will oversee aspects of shop.athletics.ca and Athletics Canada merchandise. This role will coordinate retail operations including inventory, marketing, promotions and on-site event work. In addition, the role will provide support to the Manager, IT and Membership Services.Key ResponsibilitiesLiaise with Accent Logos on...


  • Ottawa, Ontario, Canada Athletics Canada Full time

    Job SummaryThe Coordinator, Operations will oversee the day-to-day operations of shop.athletics.ca and Athletics Canada merchandise. This role will coordinate retail operations, including inventory management, marketing, promotions, and on-site event work. The successful candidate will also provide support to the Manager, IT and Membership Services.Key...


  • Ottawa, Canada Ferguslea Properties Full time

    Reporting to the Customer Experience Manager, the Recreation Facility Coordinator is responsible for the coordination of Fitness Membership Programs, Service and Facility Rentals and coordination of facility maintenance and repair. They will act as the main point of contact for Recreation Experience Representatives, Personal Trainers, Fitness and Sport...


  • Ottawa, Canada Athletics Canada Full time

    The employer is committed to creating an inclusive and diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, age, marital status, family status or...


  • Ottawa, Ontario, Canada Athletics Canada Full time

    Athletics Canada seeks a highly organized and detail-oriented Operations Team Coordinator to oversee aspects of shop.athletics.ca and Athletics Canada merchandise.OverviewAthletics Canada is the national sport organization for track and field, cross-country, road, mountain, ultra, and trail running. As an equal opportunity employer, we strive to create a...


  • Ottawa, Canada Federal Liberal Agency Full time

    **Location**: Ottawa, ON - Hybrid **Summary**: The Liberal Party of Canada (LPC) is seeking a Fundraising Coordinator to work at the Party’s National Office in Ottawa, joining a dedicated team of staff to support Justin Trudeau and our Liberal team as we work to keep Canada moving forward. Reporting to the Deputy Director of Fundraising Operations, the...


  • Ottawa, Canada CAA North & East Ontario Full time

    Reporting to the Project Manager, Communications and the Manager, Facilities, the **Administrative Coordinator** is primarily responsible for providing support to the Events team at events and behind the scenes and backing up the Facilities Manager with a focus on distribution services. This is a role that will appeal to someone who is comfortable with a...


  • Ottawa, Ontario, Canada Athletics Canada Full time

    Operations Coordinator Job DescriptionAthletics Canada is seeking a highly organized and detail-focused Operations Coordinator to join our team at the National Office in Ottawa.About the Role:Oversight of shop.athletics.ca and Athletics Canada merchandise, including inventory management, marketing strategies, and on-site event coordination.Provide...


  • Ottawa, Ontario, Canada Athletics Canada Full time

    Job DescriptionAs a key member of the Athletics Canada team, the Coordinator, Operations will oversee the retail operations of shop.athletics.ca, including inventory management, marketing, and on-site event work. The role will also provide support to the Manager, IT and Membership Services, assisting with tasks such as record updates and result submission to...