Operations Team Coordinator

1 week ago


Ottawa, Ontario, Canada Athletics Canada Full time

Athletics Canada seeks a highly organized and detail-oriented Operations Team Coordinator to oversee aspects of shop.athletics.ca and Athletics Canada merchandise.

Overview

Athletics Canada is the national sport organization for track and field, cross-country, road, mountain, ultra, and trail running. As an equal opportunity employer, we strive to create a diverse and inclusive work environment.

Job Summary

The Operations Team Coordinator will coordinate retail operations including inventory, marketing, promotions, and on-site event work. This role requires strong communication skills, both written and verbal, as well as proficiency with Microsoft Office.

Key Responsibilities:
  • Liaise with Accent Logos regarding inventory, product delivery, fulfillment, and promotions on shop.athletics.ca.
  • Manage shop.athletics.ca web and email inbox.
  • Coordinate new product launches, including product descriptions, photo editing, and tags for SEO.
  • Create and launch sales, promotions, and other seasonal marketing initiatives.
  • Address general customer inquiries received by phone and/or email.
Athletics Canada Merchandise
  • Assist with marketing and promotional plans.
  • Travel to National Championships and partner events (1-4 days).
  • Manage on-site pop-up shop, including inventory, on-site sales, volunteer management, and POS.
IT and Membership Services Support
  • Provide administrative and operational support to Manager, IT and Membership Services on specific projects.
  • Assist with weekly results processing and inputting.
  • Assist with record updates.
  • Assist with submission of results to World Athletics and World Para Athletics.
Qualifications:
  • Minimum 2 years of work experience in merchandise, marketing, or operations.
  • Working knowledge of Shopify, specifically adding products, reports, and website updates, considered an asset.
  • Experience or history with track and field, knowledge of the sport and technical rules.
  • Must have full driver's license.
  • Customer Service focused.
  • Highly organized with great attention to detail.
  • Strong communication skills, both written and verbal.
  • Proficiency with Microsoft Office.
  • Ability to work independently.
  • Bilingualism considered an asset.

We offer a competitive salary range of $45,000 - $50,000 commensurate on experience. The successful candidate will be required to work onsite at the National Office and expected at the merchandise warehouse at least 2 days a week.



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