Operations Team Coordinator
1 week ago
Athletics Canada seeks a highly organized and detail-oriented Operations Team Coordinator to oversee aspects of shop.athletics.ca and Athletics Canada merchandise.
OverviewAthletics Canada is the national sport organization for track and field, cross-country, road, mountain, ultra, and trail running. As an equal opportunity employer, we strive to create a diverse and inclusive work environment.
Job SummaryThe Operations Team Coordinator will coordinate retail operations including inventory, marketing, promotions, and on-site event work. This role requires strong communication skills, both written and verbal, as well as proficiency with Microsoft Office.
Key Responsibilities:- Liaise with Accent Logos regarding inventory, product delivery, fulfillment, and promotions on shop.athletics.ca.
- Manage shop.athletics.ca web and email inbox.
- Coordinate new product launches, including product descriptions, photo editing, and tags for SEO.
- Create and launch sales, promotions, and other seasonal marketing initiatives.
- Address general customer inquiries received by phone and/or email.
- Assist with marketing and promotional plans.
- Travel to National Championships and partner events (1-4 days).
- Manage on-site pop-up shop, including inventory, on-site sales, volunteer management, and POS.
- Provide administrative and operational support to Manager, IT and Membership Services on specific projects.
- Assist with weekly results processing and inputting.
- Assist with record updates.
- Assist with submission of results to World Athletics and World Para Athletics.
- Minimum 2 years of work experience in merchandise, marketing, or operations.
- Working knowledge of Shopify, specifically adding products, reports, and website updates, considered an asset.
- Experience or history with track and field, knowledge of the sport and technical rules.
- Must have full driver's license.
- Customer Service focused.
- Highly organized with great attention to detail.
- Strong communication skills, both written and verbal.
- Proficiency with Microsoft Office.
- Ability to work independently.
- Bilingualism considered an asset.
We offer a competitive salary range of $45,000 - $50,000 commensurate on experience. The successful candidate will be required to work onsite at the National Office and expected at the merchandise warehouse at least 2 days a week.
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