Administrative Support

3 months ago

London, Canada Western University Full time

**About Western**:
Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as the "Western Experience" - an opportunity to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a difference.

**About Us**:
Western’s Schulich School of Medicine & Dentistry (SSMD) is a leading Canadian centre of outstanding education and research shaping healthcare for the next generation and is the largest and most complex faculty on campus.

The Basic Medical Science Graduate & Undergraduate office consists of centralized student services that oversee the administration of the BMSc program, Neurosciences program, IMS program and the Graduate and Postdoctoral Scholars programs. Each unit is led by an Associate Dean or Academic Director.

**Responsibilities**:

- The Secretary will provide administrative support for one or multiple individuals, and provide excellent customer service in all of their interactions. The incumbent will provide front-line support via telephone, in-person, and electronically to faculty, staff, students and other stakeholders, making referrals and scheduling meetings with their supervisor(s) as appropriate. The incumbent will assist with resolving general inquiries, maintaining files, organizing schedules and coordinating meetings. The Secretary will perform word processing in adherence with standard procedures, order and maintain supplies, and perform other general office functions as required by their supervisor.

**Qualifications**:
**Education**:

- Community College Diploma in an administrative field

**Experience**:

- 2 years' experience providing administrative support and customer service in an office environment

Skills, Abilities & Expertise:

- Ability to work independently and effectively as a member of the team to achieve department goals
- Strong verbal and written communication skills with careful attention to detail
- Ability to work in a manner that is compliant with confidentiality requirements
- Keyboarding skills with the ability to process information with high levels of accuracy
- Demonstrated ability to follow through on work assignments
- Knowledge of general office procedures
- Ability to maintain a positive, outgoing attitude with a genuine customer service orientation
- Detail-oriented with an ability to function and process information with high levels of accuracy
- Ability to multi-task and maintain an organized and effective personal work environment
- Computer skills with the ability to learn and use software programs
- Basic computer skills in Microsoft Office Suite
- Ability to create a positive impression while interacting with others and responding to inquiries, by telephone, in person or electronically
- Ability to prioritize and organize a fluctuating work load

**Western Values Diversity**:
Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please contact Human Resources or phone 519-661-2194.

**Please Note**:
We thank all applicants for their interest; however, only those chosen for an interview will be contacted.

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