Administrative Support I

3 months ago

London, Canada Western University Full time

**About Western**:
Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as the "Western Experience" - an opportunity to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a difference.

**About Us**:
The Faculty of Education will transform education and transform lives by leading and contributing to teaching excellence in research-intensive academic and professional programs, and through world-class research that produces measurable and high-quality social impact that benefits society. We are committed to enhancing equity and accessibility for all learners, and culturally and socially responsive knowledge brokering and mobilization.

**Responsibilities**:

- The Administrative Support I will support the daily operations of the Faculty of Education's Teacher Education Office. The incumbent will provide front-line support to faculty, staff, students and other stakeholders, making referrals and scheduling meetings with their supervisor(s) as appropriate. The incumbent will assist with resolving general inquiries, maintaining files, organizing schedules and coordinating meetings. The Administrative Support I will perform general office functions as required by their supervisor.

**Qualifications**:
**Education**:

- Community College Diploma in an administrative field

**Experience**:

- 2 years' experience providing administrative support and customer service in an office environment

Skills, Abilities & Expertise:

- Ability to work independently and effectively as a member of the team to achieve department goals
- Strong verbal and written communication skills with careful attention to detail
- Ability to work in a manner that is compliant with confidentiality requirements
- Keyboarding skills with the ability to process information with high levels of accuracy
- Demonstrated ability to follow through on work assignments
- Knowledge of general office procedures
- Ability to maintain a positive, outgoing attitude with a genuine customer service orientation
- Detail-oriented with an ability to function and process information with high levels of accuracy
- Ability to multi-task and maintain an organized and effective personal work environment
- Computer skills with the ability to learn and use software programs
- Basic computer skills in Microsoft Office Suite
- Ability to create a positive impression while interacting with others and responding to inquiries, by telephone, in person or electronically
- Ability to prioritize and organize a fluctuating work load

**Why Western?**:
Consideration of applicants will include an assessment of previous performance, experience, and qualifications. Applicants should have oral communication skills in English.

**Western Values Diversity**:
Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please contact Human Resources or phone 519-661-2194.

**Please Note**:
We thank all applicants for their interest; however, only those chosen for an interview will be contacted.

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