Unit Claims Manager

6 months ago

Dartmouth, Canada Intact Full time

Nos employés sont au cœur de ce que nous faisons de mieux : aider les gens, les entreprises et la société à aller de l’avant dans les bons moments et à être résilients dans les moments difficiles. En vous joignant à notre équipe, vous contribuerez à ces efforts aux côtés de gens expérimentés et passionnés.

Intégrez un milieu où vous disposerez des ressources nécessaires pour apprendre et évoluer, en plus d’être valorisés pour qui vous êtes : chez Intact, la diversité est une force. Vous pouvez compter sur nous pour vous aider à atteindre vos objectifs avec des outils, des possibilités et de la flexibilité. C’est notre promesse aux employés.

Notre formule hybride permet de maintenir un équilibre entre le télétravail et les avantages des interactions en personne.

Poursuivez votre lecture pour découvrir comment vous pouvez façonner l’avenir, réussir en équipe et évoluer avec nous.

**À propos du poste***

We’re looking for a** Unit Claims Manager - Onboarding and Employee Experience (12 Month Secondment/Contract)** to join our growing team

Are you passionate about creating an awesome employee journey? Do you love

helping new hires feel welcome and valued? If so, we’ve got the perfect opportunity for you

At Intact, we believe that a great onboarding and employee experience sets the foundation for success. We’re looking for a talented and enthusiastic Onboarding and Employee Experience Unit Manager to join our team.

Location can be Dartmouth, Dieppe or St. John’s.

Please note that this role will require you to work in-office where applicable and between the hours of operation of 9:00AM to 5:00PM AST, depending on incubation structure and schedule.

**What you’ll do here**:

- Collaborating with Talent Acquisition with all recruitment related activities
- Develop and implement a comprehensive on-boarding program for new hires.
- Coordinate with various departments to ensure a smooth on-boarding process.
- Support and guide new employees by answering questions, shadowing, and reviewing completed transactions during new hire incubation.
- Collaborate with the Customer Experience Consultants and Training Consultants to co-lead in-class activities, provide feedback, and manage performance.
- Partner with other business units to identify Onboarding needs and establish long-term post-Onboarding support.
- Create and maintain engaging employee orientation materials
- Foster a positive and inclusive work culture through employee engagement initiatives
- Continuously evaluate and improve the employee experience based on feedback and data.

**What you bring to the table**:

- Previous experience in on-boarding, employee engagement, or related roles.
- Proven leadership skills including ability to motivate, engage and coach staff.
- Strong communication and interpersonal skills.
- Ability to multitask and prioritize in a fast-paced environment
- Knowledge of best practices in on-boarding and employee experience.
- A passion for creating a positive and welcoming work environment.
- Proven time management, efficiency, and organizational skills.
- Solution-oriented with a focus on efficient and effective decision making.
- Bilingualism in French and English is an asset.** **Need to interact on a regular basis with an English-speaking clientele and colleagues across the Atlantic provinces.

LI-HYBRID

LI-CLAIMS

**Ce que nous offrons***

En travaillant chez nous, vous aurez tous les outils pour donner le meilleur de vous-même chaque jour. Voici ce à quoi vous pouvez vous attendre en devenant un membre temporaire de notre équipe:

- Des dirigeants et des collègues inspirants qui vous soutiennent et contribuent à votre développement
- Un accès à des outils et à des ressources qui vous aident à rester en santé physiquement et mentalement, à accueillir le changement et à communiquer avec vos collègues
- Un écosystème d’apprentissage dynamique en milieu de travail, offrant des parcours d’apprentissage, du contenu interactif en ligne et des programmes inspirants
- Des réseaux inclusifs dirigés par des employés pour informer, inspirer, faire entendre, établir des relations et offrir des occasions de développement
- Un programme d’action communautaire, car ce qui vous tient à cœur fait partie de ce qui vous rend unique et la façon dont vous redonner à la collectivité doit l'être tout autant

**Égalité d'accès à l'emploi***

Chez Intact, nous valorisons la diversité et créons un milieu de travail inclusif et accessible où tous se sentent appréciés, respectés et écoutés.

Si nous pouvons rendre le processus de recrutement plus accessible pour vous, n’hésitez pas à nous le dire quand nous vous ferons part d’une possibilité d’emploi. Nous travaillerons avec vous pour répondre à vos besoins.

**Si vous travaillez pour Intact ou belairdirect, veuillez postuler en utilisant Contact Pour vous.

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