Claims Management

6 months ago

Dartmouth, Canada MARITIME PAPER PRODUCTS Full time

**Claims Management and Wellness Specialist**

***Dartmouth, NS**

Maritime Paper Products LP is a dynamic and team-oriented company. We believe that hiring the best people results in superior packaging and stronger relationships with our customers. With broad capabilities, including in-house graphic and structural design, plate-making, and manufacturing for retail-ready display, we provide excellence in packaging solutions to our clients. Our facilities are located in Dartmouth, NS, Moncton, NB, Mount Pearl, NL and Summerside, PE. We are honored to be a member of Canada Best Managed Companies.

This role is located in our Dartmouth, NS office.

**Core Responsibilities**
- Plan and implement internal communication and education about the disability management program and workers compensation for all stakeholders.
- Develops return to work accommodations by communicating with employees, leaders and the bargaining unit to facilitate their early and safe return to the workplace
- Administer Workers Compensation, Short Term and Long Term Disability and to ensure appropriate adjudication of claims.
- Represent the Company and employee interests; act as the primary liaison between the employee, insurance carriers and front-line Supervisor/Managers, to encourage healthy rehabilitation, early intervention while monitoring current return to work plans.
- Work with HR, reporting Manager and/or Health and Safety to develop, coordinate and implement modified work plans resulting from WSIB, STD, LTD disability related absences.
- Identify appropriate modified/transitional work and assigning injured or absent employee to identified tasks. This will include assessing workstations within the Manufacturing facilities when required.
- Maintaining confidential case records is imperative.
- Coordinate ergonomic consults and hearing assessments, as required.
- Coordinate health and wellness strategies and initiatives, analyzes trends, and recommends focus for prevention efforts to reduce workplace injuries and illnesses.
- Enter relative data into HRIS systems as it relates to leave and disability.
- Conduct work area visits and inspections as required.
- Provide assistance to onsite investigations, as required.

**What You Will Bring**
- Bachelor’s Degree in Human Resources, Kinesiology, Physiotherapy, Occupational Health and Safety, Occupational Health Nursing or related discipline.
- Four (4) years’ recent related experience in medical case management or disability claims management found in a multi-site, multi-union environment or an equivalent combination of education, training and experience.
- Certified Disability Case Management Profession (CDMP) designation as asset.
- Ability to plan, develop and implement goal-oriented claim management plans.
- Knowledge of medical terminology, medical management and pharmacology would be an asset.

***Skills and Knowledge**
- Advanced knowledge of relevant workplace regulations, legislation and case law.
- Previous experience in facilitating and coordinating a return to work program with the ability to liaise with varied benefit carriers.
- Demonstrated sensitivity and effectiveness in dealing with ill or injured employees and employees with disabilities.
- Demonstrated ability to deal effectively with conflicting expectations and resistance.
- Excellent written and oral communication skills.
- Ability to protect the confidentiality/privacy of others with the highest confidence, as well as company documents and records is imperative.

We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If you are contacted for a job opportunity, please advise Human Resources of any accommodation needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially.

Maritime Paper Products promotes and encourages career advancement opportunities within our Scotia Investments Family of Companies.

**An Equal Opportunity Employer

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