Manager, Mentoring Programs

2 weeks ago

Kingston, Canada Big Brothers Big Sisters of KFL&A Full time

**Big Brothers Big Sisters of KFL&A is currently seeking to fill the following position**:
**Manager, Mentoring Programs**

**Schedule - Daytime, Evenings, and Weekends (40 hours/week)**

**Location - Kingston**
**Start date - March 2024**
**Salary - $22/hour**

**Contract Position**

**Job Summary**

The Manager, Mentoring Programs will play a leading role in the delivery of exceptional programs and positive mentorship for children and youth across the community. The Manager will work within the guidelines, policies and mission of the agency and will be accountable and responsible for specific projects as assigned.

This position will lead in the planning, organizing and delivery of BBBS KFL&A programs that are designed to develop assets and facilitate the personal, social and emotional development, and positive mental wellbeing of young people ages 6-16; in Club Based, and School Based Mentoring programs.

This position recognizes and accepts the need to be a positive influence who models honesty, fair play, a positive attitude, healthy boundaries, cooperation and respect for self and others.

**Primary Responsibilities**
- Manage intake of children and families including orientation, interviewing, screening etc.
- Provide support and connection to community resources to all families involved with BBBS
- Maintain relationships and engagement with families involved with BBBS
- Manage and deliver weekly small group based programs within B&GC facilities in order to connect with matches and waitlisted clients.
- In conjunction with the Manager, Volunteer Intake and Recruitment, provide support with the intake of volunteer mentors as required.
- Contact schools or other involved social service agencies as appropriate for assessment input.
- Conduct the Pre-Match Training program with Mentors, Mentees and parents/guardians.
- Manage and facilitate matching procedure, and match introduction between mentors and mentees;
- Manage and lead a team of Mentoring Coordinators, and Programmers that support Club and School Based Mentoring Programs.
- Maintain case notes on all matches in accordance with the National Standards.
- Continually assess the match relationships. Identify real and/or potential challenges and barriers, addressing and resolving as early as possible. Develop strategic interventions to identify and strengthen match relationships that require extra support to continue to grow, maintain case notes on all cases in accordance with the National Standards, consult and notify Supervisor, BBBS as required.
- Provide support with the development and delivery of Mentor training as required.
- Facilitate natural graduation from a program for Mentor, Mentee and parent/guardian.
- Provide regular reports to Supervisor, BBBS or special reports as requested.
- Maintain strict confidentiality as outlined in agency Privacy and Confidentiality Policy.
- Ensure all mentees, parents/guardians and Mentors are informed of any pertinent agency information such as group programs, change of policy, change of address etc.
- Perform administrative functions as required to manage caseload.
- Make referrals to other agencies as warranted.
- Participate on committees as required.
- Liaise with schools, other youth service agencies, other community groups, clubs or the public in general as required.
- Assist with recreation events as required.
- All other duties as assigned.

**Job Requirements**:

- Graduate of Post-Secondary education in a child related field
- Experience in a child/youth serving agency setting
- Standard First Aid/C.P.R. LEVEL C - certification
- Criminal Reference Check (including Vulnerable Sector Check)
- Ability to work with children, youth, families facing many adversities
- Valid Drivers Licence/ Reliable transportation required
- Knowledge of Adverse Childhood Experiences, Developmental Relationship Framework, HIGH Five, and/or Trauma Informed Care an asset.

**Job Specifications**:

- Be a positive role model for children and youth
- Ability to work both independently and with a team
- Mentoring and/or coaching abilities
- General knowledge of societal inequalities (gender, race, ethnicity, socio-economic, etc)
- Demonstrate understanding of various aspects of child/youth development and behaviour management techniques
- Ability to complete administrative tasks with attention to detail
- Enjoy working in a child/youth friendly environment

**Application Process**:
Please submit a resume and cover letter to

Work Location: In person

Application deadline: 2024-03-15
Expected start date: 2024-03-11

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