Service Coordinator

3 weeks ago


Surrey, Canada WorkSafeBC Full time

Job requisition number

037745

Job location
- Abbotsford
- Richmond
- Surrey

Full-time / part-time

Full-time

Salary

$30.32/Hourly

Posting period

From 03/20/2023 to 03/24/2023

Overview

We’re looking for experienced **Service Coordinators** to provide a range of services and assistance to injured workers and in our case management, special care services, and vocational rehabilitation teams in our Richmond, Surrey and Abbotsford offices.

If you are a proficient, highly-organized administrative support person, passionate about making a difference to injured workers and would like to join a team to coordinate key support and services, we want to hear from you. In this role, you'll rely on your interpersonal skills to build rapport with injured workers and team members while providing courteous, empathetic, knowledgeable, and prompt service to clients and service providers.

**How you’ll make a difference**:You’ll provide compassionate, supportive service to people injured at work.

**Where you’ll work**

At WorkSafeBC, we offer a **hybrid work model** that combines the convenience of working remotely with the dynamism of working in one of our offices, based on the operational needs of the position.

What you'll do
- Maintain ongoing contact with injured workers by managing various payments, scheduling appointments, and obtaining claims-related information
- Ensure the case management team is updated with claim-related information and issues to be resolved
- Proactively manage administrative matters pertaining to each claim
- Prepare correspondence and perform other related clerical and support duties as required

Is this a good fit for you?

We’re looking for people who can:

- Independently problem solve and analyze facts to make sound decisions that reflect policy, procedures, and guidelines, while exhibiting sound judgment, discretion, and accountability for the decisions being made
- Maintain a high level of customer service
- Manage a high volume of work with tight timelines
- Communicate tactfully and clearly to relate detailed and complex information both verbally and in writing
- Create strong working relationships with a team as well as establish professional relationships with clients and stakeholders
- Read and comprehend claim file information

**Your background and experience**
- Grade 12 (post-secondary education is preferred)
- A minimum of one year of recent administrative office experience including providing customer service to internal and external clients
- Must type a minimum of 35 words per minute
- Excellent English communication skills
- Proficient knowledge of Microsoft Office software
- Ability to perform accurate math calculations

We’ll consider equivalent combinations of education and experience.

**Important to know**

Before we can finalize any offer of employment, you must:

- Consent to a criminal record check
- Confirm you’re legally entitled to work in Canada

WorkSafeBC’s COVID-19 Employee Mandatory Vaccine Policy (the “Policy”) is suspended effective January 9, 2023, however we reserve the right to re-implement it in response to changes in the public health landscape, including public health orders. We are committed to the protection, health, and safety of our employees and our Communicable Disease Prevention Program and related protocols remain in effect.

**Who we are**

At WorkSafeBC, we promote safe and healthy workplaces across British Columbia. We partner with workers and employers to save lives and prevent injury, disease, and disability. When work-related injuries or diseases occur, we provide compensation and support injured workers in their recovery, rehabilitation, and safe return to work. We’re honoured to serve the 2.49 million workers and 263,000 registered employers in our province.

**What’s it like to work at WorkSafeBC?**

It’s challenging, stimulating, and rewarding. Our positions offer diversity and opportunities for professional growth. Every day, the work we do impacts people and changes lives. What we do is important, and so are the people we do it for.

Our ability to make a difference relies on building a team with a rich variety of skills, knowledge, backgrounds, abilities, and experiences that reflects the diversity of the people we serve. We are committed to fostering a welcoming, inclusive, and supportive work culture where everyone can contribute as their best, authentic self.

**Learn more**: Discover who we are.

**Our benefits**

As a member of our team, you’ll have access to services and benefits that help you get the most out of work — and life. Along with a competitive salary, your total compensation package includes:

- Defined benefit pension plan
- 3 weeks of vacation in your first year, with regular increases based on years of service
- Health care and dental benefits
- Optional leave arrangements
- Development opportunities (tuition reimbursement, leadership development, and more)

**Learn more**


  • Services Coordinator

    1 month ago


    Surrey, Canada PLEA Community Services Society of BC Full time

    PLEA Community Services is currently seeking **a Regular Full-Time Services Coordinator** for our U-Turn/U-Link program. The proposed start date for this position is February 21, 2023. This position requires BCGEU membership. Clients within this program are children/youth in the care of the Director from 9 to 18 years of age. Occasionally clients may be...


  • Surrey, Canada ALLMAR INC. Full time

    Allmar Inc., is the leader in the architectural Door and Door Hardware industry. With over 60 years' experience in the industry and branches in 12 Canadian cities, Allmar has built a reputation of integrity and superior customer service. We are seeking a full time **Service and Install Coordinator** to join our **Surrey **Branch. **JOB SUMMARY** As...


  • Surrey, Canada Fraser Health Full time

    Why Fraser Health?: Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations, and is home to six Métis Chartered Communities. Our team of 45,000 staff, medical staff and volunteers is...


  • Surrey, Canada Allmar Inc. Full time

    Allmar welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.Allmar Inc., is the leader in the architectural Door and Door Hardware industry. With over 60 years' experience in the industry and branches in 12 Canadian cities, Allmar has...


  • Surrey, Canada Metis Nation British Columbia Full time

    **Métis Nation British Columbia**: **Community Services Coordinator**: **#23-069** **(4 Positions)** **Ministry of Community Services and Sport** **Position**: Permanent Full-Time (37.5 hours per week) **Location**: Remote **Closes: Posting will remain open until filled and will close without notice** **Classification**: Coordinator 1 **Salary Range**:...


  • Surrey, Canada Cullen Diesel Power Ltd. Full time

    Cullen Diesel Power Ltd. located in Surrey BC is seeking to hire a Permanent, Full Time Field Service Coordinator for their Generator Department. - Schedule field service technicians (coordinate with customers, technicians and other vendors to ensure all repairs are complete on schedule and within budget) - Deliver/maintain response times and provide timely...


  • Surrey, Canada Western Maritime Institute Full time

    Western Maritime Institute is seeking a dynamic and innovative individual to join its growing team. This position is performed on-site, full-time at our Surrey Campus. Occasional travel may be required. As a Student Service Coordinator you will be contributing to the growth of the campus by creating processes, overseeing administrative operations, improving...


  • Surrey, British Columbia, Canada Fraser Health Authority Full time

    Salary rangeThe salary range for this position is CAD $ $49.83 / hour Why Fraser Health?Fraser Health is the heart of health care for nearly two million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka'pamux Nations and is home to six Métis Chartered...

  • Service Coordinator

    5 days ago


    Surrey, Canada Laura Canada Full time

    **Company Description** Laura Canada is an iconic and innovative family-owned retailer housing two leading women’s fashion apparel brands, Laura and Melanie Lyne. Based in Laval, Quebec, we design, produce, market and distribute quality apparel across Canada. We proudly employ over 2,000 dedicated team members and operate more than 140 locations and two...

  • Quality Assurance

    1 month ago


    Surrey, Canada Solaris Administration Service Full time

    **ABOUT** At Pharmaris Canada, our mission is to give Canadians meaningful, effective & high-quality healthcare products to improve their health and overall well-being. Join us in our Passion for life. We are looking for a **_Quality Assurance and Regulatory Coordinator_** to join our compliance team. In this role, you will have the opportunity to use your...


  • Surrey, Canada Kwantlen Polytechnic University Full time

    Kwantlen Polytechnic University KPU offers all learners opportunities to achieve success in a diverse range of programs that blend theory and practice, critical understanding, and social and ethical awareness necessary for good citizenship and rewarding careers.  KPU strives to implement initiatives that will attract, support, engage, and retain KPU’s...

  • Service Coordinator

    1 month ago


    Surrey, Canada Ainsworth Full time

    **If you thrive in a team-oriented workplace that challenges your skills, to drive your career development, embraces diversity and rewards innovation, with competitive pay and great employee programs, join the Ainsworth, a GDI company, team today!** **Position Summary**: The CSR/Dispatcher is the initial point of contact between the customer and field...


  • Surrey, Canada Westland Insurance Ltd. Full time

    We’re searching for a Service Design Coordinator. Are you searching for new possibilities? Westland Insurance Group Ltd has an exciting opportunity for a Service Design Coordinator in Surrey, BC at our Head Office. Discover what’s possible, with Westland. The Westland story is all about growth, and that means plenty of possibility for everyone on our...

  • Service Coordinator

    5 days ago


    Surrey, Canada Laura Canada Full time

    Job DescriptionRole SummaryThe Laura Canada Service Coordinator assists with the management of merchandise in every way, including receiving, visual merchandising, window display, markdowns, cash desk and preparing outgoing merchandise. Provides exemplary service to all customers.Critical Functions1. Customer ServiceProvides exemplary customer serviceCash...


  • Surrey, Canada Jonker Honda Full time

    **Jonker Honda is looking for a full time Service Appointment Coordinator.**: **This position will be Tuesday through Saturday and requires the following**: - Excellent communication skills (verbal and written) - A good command of the English language (verbal and written) - Organization and multi-tasking abilities - Effective listening skills - Pleasant...


  • Surrey, Canada Jonker Honda Full time

    **Jonker Honda is looking for a full time Service Appointment Coordinator.**: **This position will be Tuesday through Saturday.**: **This position requires the following**: - Excellent communication skills (verbal and written) - A good command of the English language (verbal and written) - Organization and multi-tasking abilities - Effective listening...


  • Surrey, Canada Bayshore HealthCare Full time

    **ABOUT THE ROLE** The Client Service Coordinator, under the direction of the immediate Supervisor, handles client care and service inquiries, arranges client care and service, schedules Field employees and maintains scheduling information and data as required. **_This is a remote position with the requirement to go on-site once a month._** **A DAY IN THE...

  • Fo 15r

    1 day ago


    Surrey, Canada BC Public Service Full time

    Posting Title- FO 15R - Financial Services Analyst- Position Classification- Financial Officer R15- Union- GEU- Work Options- On-Site- Location- Surrey, BC V4P 1M5 CA (Primary)- Salary Range- $59,015.56 - $66,749.47 annually- Close Date- 5/15/2024- Job Type- Regular Full Time- Temporary End Date- Ministry/Organization- BC Public Service -> Children & Family...


  • Surrey, Canada Foxfab Power Solutions Inc. Full time

    We believe that people are our most valuable asset and that everyone on our team plays a unique role in contributing to our overall success. We are looking for diverse, talented and career-orientated people who are interested in joining the Foxfab Power Solutions Team. **What we offer**: - A values-driven, team-oriented environment - Competitive salary and...

  • Service Coordinator

    4 weeks ago


    Surrey, Canada Cullen Diesel Power Full time

    Cullen Diesel Power, a locally owned organization, is seeking a highly organized and detail-oriented Service Coordinator to join our team! As a Service Coordinator for the Power Generation Department, you will be responsible for managing incoming service requests and scheduling Preventative Maintenance services, while ensuring customer satisfaction. This is...