Service Administrator

3 weeks ago


Vaughan, Canada MINI Vaughan Full time

_At R. Ferri Automotive we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at R. Ferri Automotive is absolutely critical to its success. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our company through the years._

**About the Job**

**What We Can Offer You**:

- Competitive compensation
- Dental, Medical, Vision Benefits/Extended Health Care
- Pension plan with Employer Matching Contributions
- Employee product and service discounts at all retailers
- Employee Assistance Plan
- Employee Appreciation Events
- Years of Service rewards program
- Opportunities for Career Development

**Position Objective**:

- Ensure telephones are answered promptly an in a courteous and professional manner
- Notify service and / or other company personnel of customers' arrival.
- Ensure calls are dispatched appropriately and messages taken and distributed in a timely fashion
- Ensure that customers are greeted and directed to the appropriate department personnel in a professional and courteous manner
- Follow required administrative procedures

**Requirements**:

- Excellent interpersonal customer relations and communication skills; professional appearance.
- Personable, high customer-relation skills and pleasant telephone manner.
- Solid typing and filing abilities.
- Strong organizational and multi-tasking abilities.
- Manual dexterity for typing / keyboarding.Computer literate.
- Knowledgeable or trainable on company operations.
- High School Diploma
- 1-2 years’ related receptionist experience, preferred.

**Please note**: applicants must provide a clean criminal background check prior to commencing employment

**Job Types**: Full-time, Permanent

Pay: $42,000.00-$45,000.00 per year

Schedule:

- 8 hour shift
- Monday to Friday
- Weekends as needed

Ability to commute/relocate:

- Vaughan, ON: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service: 2 years (required)
- Service receptionist: 2 years (required)

Work Location: In person



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