Service Billing Administrator
3 weeks ago
Ensure timely invoicing including maintenance of documentation supporting invoices
- Resolve issues arising from actions or events involving administrative functions
- Produce various adhoc reports and metrics as requested by management
- Create purchase orders for various Service department requirements (i.e vendors, subcontractors, equipment, tech requirements)
- Inventory and coordination of parts equipment and tooling for upcoming projects
- Preform transfers from warehouses as needed
- Create work orders for vendor service
- Assist with reviewing documents for billing issues, hours, variances etc.
- Create and review open work orders for resolving back logged issues
- Review documentation for work order variances in invoicing
- Review documentation for PO variances in invoicing.
- Aid with inquiries from AR, AP, clients, sales
- Document job folder and filing to virtual cabinet
- Assist with credit requests
- Inventory all tech assets and maintain calibration schedules for meters
- Assist service coordinators with duties as required
- Other duties incidental those described herein
**Requirements and Skills**:
- Minimum 1-3 years office administration experience
- Experience in the industry would be considered an asset
- Post-secondary education (technical diploma or degree)
- Strong computer skills (Microsoft Office - Excel, Word, etc.) are preferred
- Strong customer service skills
- Ability to meet tight deadlines
- Strong communication and interpersonal skills
- Strong organizational skills
- Ability to deal with confidential information with high degree of professionalism
**What Mircom Offers**:
- A great working environment with opportunity for career advancement
- Competitive salary
- Group Insurance benefits
- Company RRSP program
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