Key Account Manager

3 weeks ago

Montréal, Canada Essity Full time

**Key Account Manager - Health and Medical (Bilingual)**

**Who We Are**

Essity is a global leader in health and hygiene with our corporate headquarters in Stockholm, Sweden, and North American headquarters in Philadelphia, PA. We are a multi-billion-dollar company that is committed to breaking barriers to well-being. Essity does this through innovative brands in the areas of Professional Hygiene, Consumer Goods, and Health & Medical Solutions.

Working at Essity is not just a career; it is a chance to directly make the world a healthier, more hygienic and safer place. With impactful innovations coupled with sustainable solutions, we strive to reach more people every year with the necessary and essential solutions for well-being. At Essity you will find a caring and compassionate culture where we remain grounded in our beliefs & behaviors.

**At Essity**:This Is What We Do**

**About the Role**

Essity Health and Medical is looking for an experienced **Key Account Manager**for the Long-Term care and Acute Care channels. This individual is responsible for providing on-going support to the Quebec region leader & field teams, implementing business strategies, innovative technologies and solutions of care to achieve profitable business relationships and develop new revenue opportunities. Responsibilities will primarily include promoting TENA® incontinence, JOBST® compression, orthopedics products and Advanced wound care products within all said channels and customers. This role will strive to support the best current solutions as well as shaping further procurement strategies to ultimately serve the health and well-being of the citizens of Quebec through Essity solutions.

We’re looking for people who embody our values, aren’t afraid to challenge, innovate, experiment, and move at a fast pace. We’re always looking for ways to improve our products and ourselves. If this is you, we’d love to talk.

**What You Will Do**
- Responsible for providing on-going support to high value clients (GAC & Chains). Implement business strategies to achieve profitable business relationships and identify new revenue opportunities with major accounts. Assure customer contract compliance.
- Develop, implement, and monitor customer specific sales plans and marketing programs to meet/exceed sales targets. Collaborate with internal and external partners to successfully represent and grow the Essity business.
- Frequently analyze customer information to discover and manage business risk, opportunities, and gaps. All in collaboration with account managers
- Prepare and organize semi-annual & annual business reviews for all active contracts.
- Participate Drives to all RFP’s related to Acute sectors.
- Collaborate with the Regional Leader to ensure channel growth and opportunities, business strategy implementation, and contract negotiations including terms and conditions.
- Promote and establish links between Acute and Home Health Care markets (cross-selling) to foster growth in global brand sales.
- Generate knowledge on market development/customer needs and competitor activities and distribute to internal stakeholders.
- Maintain up-to-date contract information and influence products to be integrated into future contracts.
- CRM: responsible for analyzing activities and opportunities in relation to global objectives.
- Consult and organize clinical support for all relevant activities and strategic development.
- Responsible to support the sales teams (AM) with insights to implement effective strategies within the Acute channel.
- Perform other essential responsibilities as deemed necessary.

**Who You Are**
- University Degree or equivalent experience
- 7+ years relevant experience in business, sales or healthcare industry.
- Orthopedic, advanced wound care or compression experience preferred.
- Strategic thinking skills and account profitability understanding
- Strong presentation skills
- Ability to develop sales and business development plans and the ability to deliver these plans.
- Solid understanding and the whole value chain of the business development.
- Strong PPT & Excel utilization
- Advance knowledge of the products and services offered.
- The ability to drive a motor vehicle and possession of a valid driver’s license is required
- Must be available to travel outside the province 1-2 times per year
- Fluent Bilingual (French & English)

**About Our DEI Culture**

Guided by our Beliefs & Behaviors, our culture is the foundation that connects our history with our future. At Essity, care, collaboration and inclusion are more than buzzwords, they are practiced on an everyday basis. And with a purpose of breaking barriers to wellbeing, promoting gender equality and enable customers and consumers to lead a fuller life at all stages of life, DEI is in our core.

As we work in diverse teams across geographies, cultures and professional areas, inclusive leadership is something we expect from ourselves and each other. In our leadersh

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