Front Desk Agent

4 months ago

Jasper, Canada The Athabasca Hotel Full time

Number of openings for this position
- I have an ongoing need to fill this role

Schedule
- 8 hour shift
- Day shift
- Night shift
- Monday to Friday
- Holidays
- Weekend availability
- Overtime

**Benefits**:

- Extended health care
- Dental care
- Vision care
- Paid time off
- Life insurance
- Disability insurance
- On-site parking
- Discounted or free food
- Other

Job description

Register arriving guests and assign rooms, Process group arrivals and departures, Take, cancel and change room reservations, Provide information on hotel facilities and services, Provide general information about points of interest in the area, Investigate and resolve complaints and claims, Exchange foreign currency, Process guests' departures, calculate charges and receive payments, Balance cash and complete balance sheets, cash reports and related forms, Maintain an inventory of vacancies, reservations and room assignments, Follow emergency and safety procedures, Clerical duties (i.e. faxing, filing, photocopying), Answer telephone and relay telephone calls and messages, Provide customer service, Handle wake-up calls, Assist clients/guests with special needs

*Subsidized Fully furnished Staff Accommodations available.

Work remotely
- No

**Job Types**: Full-time, Permanent

**Salary**: From $16.25 per hour

**Benefits**:

- Dental care
- Disability insurance
- Discounted or free food
- Extended health care
- Life insurance
- On-site parking
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Holidays
- Morning shift
- Night shift
- Overtime
- Weekends as needed

Supplemental pay types:

- Overtime pay
- Retention bonus

COVID-19 considerations:
All COVID Government mandated regulations are being followed

**Education**:

- Secondary School (preferred)

**Experience**:

- customer service: 1 year (preferred)

Work Location: In person

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