Front Desk Clerk

2 weeks ago


Jasper, Canada Athabasca Motor Hotel 1972 Ltd. Full time
Job Summary

We are seeking a highly organized and detail-oriented Front Desk Clerk to join our team at Athabasca Motor Hotel 1972 Ltd. As a Front Desk Clerk, you will be responsible for providing exceptional customer service to our guests, handling room reservations, and maintaining the overall cleanliness and organization of the front desk area.

Key Responsibilities
  • Guest Services: Greet and register arriving guests, assign rooms, and provide information on hotel facilities and services.
  • Room Reservations: Process group arrivals and departures, take, cancel, and change room reservations, and maintain an inventory of vacancies and room assignments.
  • Cash Handling: Balance cash, complete balance sheets, and process guests' departures, calculate charges, and receive payments.
  • Communication: Answer telephone calls, relay messages, and provide customer service to guests.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: Experience in a similar role is an asset.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and attention to detail.
What We Offer
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for career growth and professional development.
  • Supportive Team: A supportive and dynamic team environment.

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