Consumer Affairs Reporter

2 months ago

Toronto, Canada The Globe and Mail Full time

**COMPANY OVERVIEW**:
The Globe and Mail is a national icon and one of Canada's most recognized media brands. We proudly serve as a trusted destination for Canadians seeking the highest caliber of journalism, and we've garnered international acclaim for our data visualization, design, and creative storytelling.
We are committed to fostering diversity and inclusivity by reflecting all Canadians in both the stories that we tell and the composition of our workforce. We are proud partners with organizations like Indigenous Works, Pride at Work, the Canadian Centre for Diversity and Inclusion, and we are a signatory of the BlackNorth Initiative. Recognizing the importance of work-life balance, we offer flexible work arrangements and support programs. We also invest in our employees' growth through training and mentorship opportunities, enabling you to expand your skills and embrace new challenges.
No matter your position at The Globe, you'll be an integral part of an organization dedicated to making a positive difference in Canada. Join us.
**POSITION OVERVIEW**:
The Globe is seeking a consumer affairs reporter to join its personal finance and investing team.
Canadians are currently facing a rising cost-of-living and an uncertain economic outlook. In this environment, they need help tackling the day-to-day decisions that shape their household finances, from choosing the right credit cards to getting the best deal on plane tickets. The consumer affairs reporter will guide readers through these decisions. They will also advocate for consumers when companies - from airlines to telecoms to grocery chains - fail to act in the best interests of their customers.
This reporter must be comfortable investigating consumer complaints while also providing practical advice on how Canadians can get the best deals and avoid unnecessary expense. From loyalty programs to car insurance, this individual will also evaluate new products on the market.

**RESPONSIBILITIES**:

- Report and write stories in a variety of formats
- Pitch original story ideas for multiple platforms
- Contribute to major editorial consumer-focused initiatives and rankings
- Work with colleagues across the department and wider newsroom to brainstorm story ideas as well as the best way to tell them

**QUALIFICATIONS**:

- At least five years previous writing experience
- Strong reporting and research skills
- Experience in following up on reader tips and story ideas

**APPLICATION**: Please submit a cover letter with your resume.
**SALARY**: This position is classified as a Reporter in Group C of the Editorial Collective Agreement.
**WHY CHOOSE THE GLOBE**:
The Globe’s mission is to deliver essential content - news, information, analysis and insights - for aspiring individuals and strong communities. The Globe is committed to providing a respectful and inclusive workplace that upholds our values of integrity, collaboration, innovation and accountability.
As Canada’s most respected media brand The Globe is dedicated to making a difference to Canada and you can make a difference by working with us.
**WE OFFER**:

- Competitive compensation to ensure we hire, retain and reward team members
- Hybrid work environment that promotes work-life balance
- Generous vacation and flexible work arrangements
- Parental leave top-up
- Competitive health and dental benefits
- Defined Benefit pension plan
- Annual wellness subsidy
- On-site chiropractor and registered massage therapist
- Employee and family assistance program
- Education assistance for external training courses

**SUPPORTING YOUR GROWTH**:

- We are committed to creating equitable opportunities for all employees, to enable everyone to reach their full potential. This commitment is embedded in our strategic plan and core values.
- There are lateral and upward advancement opportunities for rewarding and developing careers.
- We believe in mentorship and collaborative peer-to-peer learning and have both formal and informal programs in place to encourage knowledge-sharing.
- We support continuing education and provide both internal and external opportunities for training and development.

**VACCINATION POLICY**:
THE GLOBE AND MAIL IS DEDICATED TO DIVERSITY AND INCLUSION IN THE WORKPLACE
The Globe and Mail offers accommodation for applicants with disabilities as part of its recruitment process. If you are contacted to arrange for an interview, please advise us if you require an accommodation.

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