Coordinator, Consumer Care

6 months ago


Toronto, Canada Spin Master Ltd Full time

Are you a kid at heart looking to build a career with a leading global children's toy, entertainment and digital gaming company?

At Spin Master, our unwavering commitment to open mindedness, integrity and innovation is a great part of what has made us an industry leader. How do we stay ahead of the pack? By hiring the best and brightest minds—and that’s why we want you
**What will you work on?**

Working alongside a dynamic team of Consumer Care Specialists, this role will assist with delivering engaging experiences and satisfaction through numerous capacities ranging from reporting administrative support tasks to participating in process improvement projects, ultimately supporting an improved overall end-consumer journey.

**How will you create impact?**
- Fulfills administrative tasks such as completing reporting, coaching forms, shift reports and attendance logs. Completes other reports as required and has excellent reporting and analytical skills.
- Coordinate reporting for Consumer Care metrics/SLAs in collaboration with 3rd party call center partners.
- Assist updating content on Consumer Care’s internal shared drives, CRM Knowledge Base, and online support pages, including updating product support materials such as FAQs, How to Videos, training decks, instruction manuals, etc.
- Update CRM product and category dispositions.
- Provide other reporting and administrative support as required.
- This role will report directly into Sr. Manager, Global Consumer Care

**What are your skills and experience?**
- Customer service experience
- Social media experience (professionally or personally)
- Experience with Microsoft Applications, including Outlook, Excel, and PowerPoint
- Strong organizational and proven project management skills with ability to manage numerous projects simultaneously with diligence and attention to detail.
- Strong relationship builder with the ability to communicate effectively across various levels of the organization and external stakeholders
- Flexibility on rotational-based shifts for weekdays and during all statuary holidays, including December

LI-Hybrid #LI-HM1

**What you can expect from us**:
Our mission is to Make Life More Fun with a vision to push the boundaries of innovation, creativity, and fun.
- Growth and Career Opportunities
- Flexible Work Hours
- Innovation, Collaboration and Fun
- Comprehensive Benefits
- Other fun Perks

**What’s it like to work here?**

Spin Master is a fast-paced, hands-on organization that provides many great opportunities for impactful decision-making; though our challenging start-up atmosphere isn’t for everyone, we have a proven record of opportunities for future advancement and internal transfers for our passionate and results driven team.

Everyone is welcome in our sandbox and we are committed to an accessible and inclusive hiring process that provides reasonable accommodation to all applicants.
- We do appreciate all interest; however only those selected for interview will be contacted._



  • Toronto, Canada Lindt Corporate Full time

    Reporting to the Consumer Affairs Specialist, the Bilingual Consumer Affairs Coordinator manages the coordination and response to consumer concerns and complaints. This person will make improvement suggestions and work on initiatives to optimize their work while increasing consumer care. **Responsibilities**: - Responds to each consumer situation including...


  • Toronto, Ontario, Canada Consumer Choice Award Inc Full time

    Job SummaryWe are seeking a highly skilled Creative Visual Designer to join our team at Consumer Choice Award Inc.This is a full-time position with a competitive salary of $65,000 per year.About the RoleAs a Creative Visual Designer, you will be responsible for creating high-quality visual elements that meet the client's objectives.You will work closely with...


  • Toronto, Canada Canada Goose Inc. Full time

    **Company Description** Canada Goose isn't like anything else. We've built something great, something special - an iconic lifestyle brand with an inspirational and authentic story. At the heart of it is our promise to inspire and enable all people to thrive in the world outside. To Live in the Open. At Canada Goose, you're part of a movement that belongs to...


  • Toronto, Ontario, Canada Conair Consumer Products ULC Full time

    Conair Consumer Products ULC: A Leading Beauty Care and Appliances CompanyWe are a privately owned company and part of Conair LLC, a global organization operating in over 120 countries. Our headquarters are located in Woodbridge, Ontario, with offices in Montreal, Quebec.The PositionWe have an exciting opportunity for a Beauty Product Development Coordinator...


  • Toronto, Ontario, Canada Conair Consumer Products ULC Full time

    About UsConair Consumer Products ULC is a privately-owned company and part of Conair LLC, a global organization operating in over 120 countries. With locations in Woodbridge, Ontario, and Montreal, Quebec, we are a leading beauty care and small kitchen appliances company serving the retail and professional markets in Canada with brands such as Conair,...


  • Toronto, Canada Consumer Genius Full time

    **Job Title: Business Development Executive** **Company**: Consumer Genius Inc. **Location**: Flexible (Remote) **About Us**: Consumer Genius Inc. is a leading provider of digital leads and calls to a wide range of financial companies including law firms, insurance firms, car dealerships, and lenders across the USA, Canada, and the UK. As one of North...

  • Consumer Intern

    6 months ago


    Toronto, Canada Zeno Group Full time

    **About The Role**: We are currently searching for a ** Consumer Intern** who is passionate about consumer public relations to join our team in the Toronto office. This position will encompass a wide array of responsibilities, with a focus on supporting programs and initiatives for our consumer clients. This is a hybrid role working from our Toronto office...

  • Care Coordinator

    2 months ago


    Toronto, Ontario, Canada Home and Community Care Support Services Full time

    Job Title: Care CoordinatorAre you a dedicated healthcare professional seeking a rewarding career that prioritizes patient care and well-being? We invite you to join our team as a Care Coordinator, where you will play a vital role in delivering high-quality, patient-centered care.Job Summary:As a Care Coordinator, you will be responsible for assessing...


  • Toronto, Ontario, Canada SPRINT Senior Care Full time

    OverviewSprint Senior Care is a not-for-profit organization providing community support services to seniors in Toronto. Our team of primary care professionals offers comprehensive geriatric home-based primary care, and we are seeking an experienced Coordinator to join our House Calls program.

  • Care Coordinator

    3 months ago


    Toronto, Canada ComForCare Home Care - North York Full time

    **Job Summary** As a Care Coordinator, you will play a crucial role in ensuring the smooth operation of Personal Support Workers helping seniors with Activities of Daily Living by coordinating patient care activities and administrative tasks. **Responsibilities**: - Schedule PSW shifts and follow-ups - Interact with client family members on schedule...


  • Toronto, Canada Greenshield Holdings Full time

    **Our Mission**: GreenShield Health is on a mission to improve your mental health at home, at work and beyond. We offer accessible, affordable and effective digital mental health solutions for individuals and organizations that care. With secure virtual counselling, personalized therapist matching services and digital-first employee wellness programs,...


  • Toronto, Ontario, Canada Spectrum Health Care Full time

    About Spectrum Health CareWe are thrilled to be named one of Canada's Best Managed Companies.This award recognizes top companies across Canada for overall performance, sustained growth, strategy, capabilities and innovation, culture and commitment, and leadership.Click here to learn more about this esteemed honour.Spectrum Health Care is committed to...

  • Care Coordinator

    6 months ago


    Toronto, Canada Home and Community Care Support Services Full time

    **Job Description**: Are you an experienced registered nurse, physiotherapist, occupational therapist, social worker (MSW), dietitian, or speech language pathologist seeking a rewarding career that cares for others, in a professional practice that cares for you? You’re looking in the right place. As a **Care Coordinator**, you will assess and determine...


  • Toronto, Canada Green Shield Full time

    **WHO WE ARE** When it comes to health, we’re always looking for ways to push for better. It’s why we were founded in the first place. In 1957, our founder, pharmacist William Wilkinson, witnessed a mother sacrifice her health by forgoing her own medicine to pay for her sick daughter’s prescription. He knew there had to be a better way. So, he...

  • Care Coordinator

    2 months ago


    Toronto, Canada Home and Community Care Support Services Full time

    Job Description Are you an experienced registered nurse (BScN), physiotherapist, occupational therapist, social worker, or speech language pathologist seeking a rewarding career that cares for others, in a professional practice that cares for you? You’re looking in the right place. As a Care Coordinator , you will assess and determine patient...

  • Care Coordinator

    6 months ago


    Toronto, Canada Home and Community Care Support Services Full time

    **Job Description**: - We are currently recruiting a Care Coordinator**Date Closed**: Until Filled**Start Date**:ASAP**Reports to**:Manager, Home & Community Care**Category**:Temporary Full-Time**Team**:Palliative Care Team**Primary assigned location**:Mississauga Office, 2655 North Sheridan Way**POSITION OUTLINE** The Home and Community Care Support...


  • Toronto, Canada Spin Master Ltd Full time

    Are you a kid at heart looking to build a career with a leading global children's toy, entertainment and digital gaming company? At Spin Master, our unwavering commitment to open mindedness, integrity and innovation is a great part of what has made us an industry leader. How do we stay ahead of the pack? By hiring the best and brightest minds—and that’s...

  • Care Coordinator

    5 months ago


    Toronto, Canada Home and Community Care Support Services Full time

    Job Description Are you an experienced registered nurse, physiotherapist, occupational therapist, social worker (MSW), dietitian, or speech language pathologist seeking a rewarding career that cares for others, in a professional practice that cares for you? You’re looking in the right place. As a Care Coordinator , you will assess and determine...

  • Care Coordinator

    4 weeks ago


    Toronto, Ontario, Canada C-Care Services Inc. Full time

    C-Care Services Inc. is seeking a Care Coordinator to join our team in an urban area. This entry-level position involves assisting patients with daily living activities, providing comfort and care, and coordinating outdoor activities.Key responsibilities include:Accompanying patients on outdoor activitiesPerforming personal care duties, such as bathing,...


  • Toronto, Canada Spectrum Health Care Full time

    Company Description We are hiring part time **Client Care Coordinators ($19 per hour)** to work at our **Downtown **Toronto, **office to provide exemplary client service and support, in person and over the telephone to our internal and external customers/clients. Hours will be scheduled for evenings/weekends/statutory holidays from 3:00 PM to midnight....