Field Sales Supervisor

4 months ago

Headingley, Canada Mammoth Equipment & Exhausts Full time

**About the Role**:
**Key Accountabilities**:
1. Leadership and Management
- Team Coaching and Management
- Sales Process Management
- Task and Time Management

2. Presentations - Assisting, Supporting and Coaching
- High-Stake Presentations
- Large Groups
- C-Suite Presentations

3. Negotiations and Closing Opportunities
- Pricing Variance Approval
- High-Stake Negotiations and Closing
- C-Suite Negotiations

**Responsibilities**:
**Opening and Closing Opportunities**
- Identify/Generate Sales Opportunities and Identify Next Steps:_
- Research potential clients and market segments to identify new sales opportunities.
- Utilize CRM systems to track leads, opportunities, and client interactions.
- Analyze customer needs and pain points to develop tailored solutions.
- Attend industry events, trade shows, and networking activities to generate leads.
- Follow up on leads from various sources such as referrals, inbound inquiries, and marketing campaigns.
- Perform Presentations, Demonstrations, and Training Sessions_:

- Prepare and customize presentations to address the specific needs of prospective clients.
- Demonstrate product features and benefits effectively, both in-person and virtually.
- Conduct technical demonstrations to showcase product capabilities.
- Provide hands-on training sessions to ensure clients understand product usage and maintenance.
- Develop training materials and user guides for clients.
- Address client queries and concerns during presentations and training sessions.
- Negotiate Terms and Close Deals:_
- Engage in discussions with clients to understand their budget and requirements. Prepare and present detailed sales proposals and quotations.
- Negotiate contract terms, pricing, and payment schedules.
- Collaborate with internal teams to ensure proposals meet client needs and company standards.
- Finalize sales deals and secure client signatures/signoffs.
- Manage contract renewals and ensure timely follow-up for future opportunities.

**Relationship Management**
- Maintain Consistent Communication with Contacts:_
- Schedule regular follow-ups with existing clients to ensure satisfaction.
- Address client inquiries and resolve issues promptly.
- Provide updates on new products, services, and industry trends.
- Strengthen Relationships:_
- Develop a deep understanding of clients' businesses and challenges.
- Offer personalized solutions and recommendations to enhance client operations.
- Seek feedback to improve products and services.
- Recognize and celebrate client milestones and successes.
- Establish New Contacts:_
- Identify and target potential clients through networking and research.
- Attend industry conferences, seminars, and social events to expand professional network.
- Engage with prospects on social media platforms and professional forums. Develop partnerships and alliances with complementary businesses.

**On-Site Service**
- Conduct Measurements, Tests, and Assessments of the Equipment:_
- Visit client sites to perform equipment evaluations and assessments.
- Use specialized tools and techniques to measure equipment, its performance and efficiency.
- Document findings and prepare detailed reports for clients and internal teams. Recommend maintenance schedules and necessary solutions based on assessments.
- Vendor-Managed Inventory:_
- Monitor and manage inventory levels for clients to ensure optimal stock.
- Coordinate with vendors to replenish inventory as needed.
- Implement inventory tracking systems to streamline management processes. Provide regular inventory reports to clients and suggest improvements.
- Install Products and Equipment On-Site if the Field Service Technician is Unavailable:_
- Perform on-site installations of products and equipment when required.
- Ensure installations are completed to company standards and client satisfaction. Conduct post-installation testing to confirm proper functionality.
- Provide basic training to clients on using newly installed equipment.
- Coordinate with the Field Service Technician for any follow-up maintenance or troubleshooting.

Additional Responsibilities:

- Participate in short daily WIP meetings.
- Participate in daily meetings with Inside Sales representatives.
- Participate in sales and one-on-one meetings with the supervisor.

**Qualifications**:

- Associate degree in business administration, management, or a related field preferred.
- Proven experience in administrative support/ knowledge of the sales department.
- Strong organizational, communication, and collaboration skills.
- Proficiency in using CRM databases and SharePoint platforms.
- Strong customer focus.
- Analytical and problem-solving skills, with the ability to interpret complex data sets.
- Familiarity with data analysis tools, statistical modeling, and forecasting software.

**Personal Attributes**

Organized and Detail-Oriented: The ability to maintain a well-organized filing system, attention to detail in document management, and a systemat

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