Commercial Account Manager

5 months ago

Brockville, Canada Advance Auto Parts Full time

GÉRANT DES COMPTES COMMERCIAUX Vous souhaitez combiner votre passion pour l’automobile avec votre désir d’offrir le meilleur service à la clientèle? Nous avons ce qu’il vous faut. Chez CARQUEST, notre objectif est d’être le meilleur fournisseur de pièces du marché secondaire de l’automobile. Notre société mère, Advance Auto Parts, est le plus important fournisseur de pièces automobiles du marché secondaire nord-américain. Nous sommes à la recherche d’amateurs de voitures positifs et motivés pour se joindre à notre équipe des ventes. Les titulaires de ce poste devront entretenir d’excellentes relations avec nos clients. CE QUI EST OFFERT PAR L’ENTREPRISE: L’occasion de travailler pour le plus important fournisseur de pièces automobiles du marché secondaire nord-américain. Des possibilités d’avancement de carrière dans toute l’organisation Advance Auto Parts. L’accès à un excellent système de formation en ligne dédié au développement personnel ou à la formation des gestionnaires. Une culture organisationnelle enrichissante grâce au programme de reconnaissance des coéquipiers. Un rabais employé sur les pièces automobiles, les outils et l’équipement. Un régime d’avantages sociaux collectifs après 90 jours à l’emploi, y compris l’assurance maladie complémentaire, l’assurance dentaire, les soins de la vue, l’assurance vie et l’assurance en cas de décès ou de mutilation accidentels. Des avantages financiers tels qu’un REER collectif avec contribution de contrepartie de l’employeur et un régime d’achat d’actions à rabais pour tous les coéquipiers permanents. CE QUE VOUS APPORTEREZ À L’ÉQUIPE : Chez CARQUEST Canada, les gérants des comptes commerciaux (CAM) vendent ou supervisent la vente de pièces et produits automobiles aux ateliers d’entretien et de réparation automobile ainsi qu’à d’autres détaillants. Les CAM s’engagent à inspirer leur équipe, à favoriser la réussite de nos clients, à faire croître notre entreprise et sa rentabilité, le tout avec intégrité. Être orienté sur la vente : Posséder des aptitudes avérées pour la vente et toujours s’efforcer d'atteindre les objectifs de vente personnels et en magasin, de même que les objectifs de service. Mettre sur pied des nouveaux programmes de vente commerciale, soutenir les programmes actuels ainsi que collaborer avec les directeurs généraux et les chefs de district pour atteindre tous les objectifs définis pour les comptes assignés. Offrir des rétroactions et des conseils aux magasins et aux partenaires commerciaux concernant la concurrence, le marchandisage et les services offerts pour renforcer la position de l’entreprise sur le marché. Avoir de l’expérience dans l’industrie automobile en plus de posséder de trois à cinq années d’expérience en vente et une connaissance approfondie des pièces automobiles. Conseiller les clients pour leurs projets ou pour la résolution de problèmes complexes, par exemple l’identification de pièces. Être débrouillard : Visiter les clients assignés. Effectuer des visites de vente et développer des stratégies de positionnement efficaces pour les produits, services ou idées. Identifier et combler les besoins des clients commerciaux et maintenir notre base de données sur les visites de vente des comptes pour s'assurer que les attentes des clients au sujet de la disponibilité des produits, de l’exactitude des commandes et des délais de livraison sont réalistes et satisfaites. Faire preuve d’esprit d’équipe. S’engager à travailler en équipe, démontrer une attitude positive et amicale et tisser des liens solides avec les clients, les autres employés et la direction. Posséder d’excellentes aptitudes pour la communication. Communiquer clairement et posséder des aptitudes avérées pour donner des présentations ainsi que pour la communication orale et écrite, y compris la rédaction de rapports et de correspondances d’affaires. Être passionné par le service à la clientèle. Être prédisposé à continuellement offrir un service à la clientèle exceptionnel. Apprendre rapidement. Posséder une connaissance pratique des systèmes automobiles et du marché secondaire de l’automobile. Connaître l’informatique : Être à l’aise avec la suite Microsoft Office (Word et Excel sont obligatoires, PowerPoint est un atout). Effectuer le calcul des rabais, des pourcentages, des augmentations des ventes et de la marge brute en pourcentage du chiffre d’affaires. Lire et analyser les rapports d’activité, tels que les états des résultats. Être flexible : Être disponible le jour, le soir et la fin de semaine, au besoin. Être disposé à voyager occasionnellement. Être titulaire d’un permis de conduire valide. Posséder un véhicule pour les voyages d’affaires et conserver un bon dossier de conduite. Scolarité : Détenir un diplôme d’études secondaire

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