Technical Operations Manager

4 days ago


Brockville, Canada Alarm Systems Full time

Our expanding company is seeking to hire an experienced Technical Operations Manager. In this position, you will become part of a premiere culture, representing the Alarm Systems mission, brand, and values.

**Get to Know Us**:
Alarm Systems has earned trust from over 10,000 commercial and residential customers with our technical expertise, high-quality products and individualized customer service.

Our Security and Safety Solutions service customers in the Bay of Quinte Region, Prince Edward County, Brockville, Kingston, and surrounding areas

Our company values Innovation, Reliability, and Community. As we celebrate our 50th year, it is these values - coupled with delivering Service Excellence - that have enabled our longevity.

We are passionate about creating safer communities

**Summary of Position**:
Additionally, you’ll display a proven ability to develop and maintain an environment of trust, diversity, learning, motivation, accountability, and inclusion within your team.

Your ultimate responsibility is to increase our efficiency in the Operations department.

**Qualifications**:

- Deep understanding of residential and commercial security platforms (Video, Access Control, Intrusion and Environmental Monitoring)
- Post-secondary education in electricity, networking, building infrastructure, security or equivalent experience
- Minimum of 3-5 years experience in operations management and leadership (ideally in the security industry)
- Excellent communication skills
- Superior budget/plan development and oversight skills (annual preparing, planning and execution)
- Excellent ability to delegate responsibilities while maintaining organizational control of operations and customer service
- Ability to build consensus and relationships among managers, partners, and employees
- Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)

**Benefits**:

- Competitive compensation
- Comprehensive benefit plan
- Work environment committed to safety
- Free monitoring of security and medical systems
- Reimbursement to support continuous learning
- Opportunity to engage in company-supported volunteer projects

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- Paid time off
- Vision care
- Wellness program

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Brockville, ON: reliably commute or plan to relocate before starting work (required)



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