Call Center Representative
5 days ago
Monday to Friday 7:00 am 12 noon part-time
**RESPONSIBILITIES**:
- Provide product information to customers to order
- Responsible for call centre and making sure our customers have been serviced based on company procedures and policies
- Build collaborative relationships with store bakery/grocery managers
- Provide exceptional customer service
- Respond to inquiries within a timely manner
- Input orders using in-house software
- Update customer database
- Meet the target for how many calls are made in a day
- Responsible for meeting the sales target $ amount set for every quarter
- Participate in weekly sales meetings
- Organize job tasks to meet sales objectives
- Assist sales team with other tasks as required
After a probationary time, there is a commission structure that can be applied to this position
This position is part of a very organized and energetic sales team.
We are organized and great team players.
We honour and respect all cultures, religions, creeds, and genders and have a strong company culture.
If there is a will, there is a way, and what we did yesterday does not mean it can’t be changed or revised to become better tomorrow.
**Job Types**: Part-time, Permanent, Casual
Pay: $20.00-$24.00 per hour
Expected hours: 4 - 6 per week
Additional pay:
- Bonus pay
**Benefits**:
- Casual dress
- Company events
- On-site parking
- Store discount
Flexible language requirement:
- French not required
Schedule:
- 4 hour shift
- Day shift
- Monday to Friday
- Morning shift
- No weekends
- Overtime
Ability to commute/relocate:
- Etobicoke, ON: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Do you have Experience selling food items to chain stores
**Education**:
- Secondary School (required)
**Experience**:
- Call center: 3 years (required)
- Customer service call center: 3 years (required)
**Language**:
- very good English (required)
Work Location: In person
Expected start date: 2024-10-01
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