Bilingual Customer Service Representative

2 weeks ago


Etobicoke, Canada Positive Fulfillment Services Ltd. Full time

**Basic Function**:
As the Bilingual Customer Service Representative, your main focus will be to provide excellent customer service to customers that contact us regarding the various programs we manage for our clients, as well as making outbound calls to customers, data entry and general customer program servicing.

**Responsibilities**:

- Respond to and resolve concerns in a timely manner to optimize the customer experience
- Deliver excellent customer service to existing clients
- Make outbound calls to potential or existing customers to inform them about our clients’ programs or products or to update our healthcare professional databases
- Become a brand ambassador with comprehensive knowledge of our products
- Perform data entry for various programs as required
- Other customer service duties as assigned.

**Requirements**:

- Proficient in English and French
- Post-secondary education preferred
- Possess an empathetic and nurturing personality to relate to our customers’ needs
- 1-3 years of experience in customer service preferred
- Must be comfortable making outbound calls to healthcare professionals
- Proficient in Microsoft Office and maintaining databases
- Passion for relationship building
- Role is an in-office position
- Ability to work in a fast-paced team driven environment
- Must be highly organized and detail oriented
- Strong communication skills - both written and verbal

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- Paid time off

Schedule:

- 8 hour shift
- Monday to Friday

**Education**:

- Secondary School (preferred)

**Experience**:

- Call center: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- French (required)

Work Location: In person



  • Etobicoke, Canada Freshstone Brands Inc. Full time

    **Bilingual Customer Service Representative** **Company Overview**: One of Toronto’s exciting Food manufacturing companies is expanding and is currently seeking a _**Bilingual Customer Service Representative**_ to join our Customer Care Team team! Freshstone Brands Inc. (“FBI”) is a premier manufacturer of high-quality prepared food products that...


  • Etobicoke, Canada Ahearn & Soper Full time

    Located in Toronto, a 100+ year old High Tech company that provides technology and software solutions to the supply chain industry has an opening for the following full time position: **Customer Service Representative - Bilingual (French/English)** **General Duties and Responsibilities**: - Processing sales orders - Communicating with customers and...


  • Etobicoke, Canada Lexia Communications Inc. Full time

    **Lexia Communications Inc. is looking for a Full-Time Bilingual Customer Service Representative in Etobicoke, ON.** **Must be Fluent in English and French** **Duties**: - Office Administrative duties - Dispatch duties - Organize files and keep month-to-month invoice records - Create/collect new and pending invoices from clients - Checking the schedule of...


  • Etobicoke, Canada Randstad Canada Full time

    Job SummaryRandstad Canada is seeking a highly motivated and customer-focused Bilingual French Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, navigating complex employee structures, and ensuring a smooth and positive client...


  • Etobicoke, Canada Randstad Canada Full time

    Job SummaryRandstad Canada is seeking a highly motivated and customer-focused Bilingual French Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, navigating complex employee structures, and ensuring a smooth and positive client...


  • Etobicoke, Canada Perativ Full time

    JOB SUMMARY Since 2005, Access Cash General Partnership, operating as part of Perativ, has been a market leader in ATM services and technology. Operating ATMs for banks (such as BMO and RBC), major retailers (such as Walmart Canada), and a multitude of other businesses, under brand names: Ezee ATM and Access Cash, and its 100+ team members provide services...


  • Etobicoke, Canada Randstad Canada Full time

    We're seeking a Bilingual Customer Service Representative to assist clients with navigating a benefits platform and understanding their employee structure.Key Responsibilities:Answer inbound calls and emails from B2B customers in both English and FrenchProvide customers with information about their platforms and plansUpdate customer accounts after every...


  • Etobicoke, Canada SportStars Youth Soccer Full time

    Job Title: Customer Service Representative Job Summary: **Duties**: - Provide accurate information about products and services - Assist customers with order placement, tracking, and issue resolution - Utilize phone etiquette to ensure positive customer interactions - Conduct data entry tasks accurately and efficiently - Analyze customer needs to recommend...


  • Etobicoke, Canada Transbec Full time

    You are looking for a job that combines **customer service **and **teamwork**? Transbec is the company for you! Established in 1974, Transbec is one of Canada's largest distributors of automotive parts and accessories. This family business is looking for a **Customer Service Representative **to join its team based in our Etobicoke distribution...


  • Etobicoke, Canada AirVoel CPAP Full time

    **Bilingual (English/French) Customer Service Representative / Office Administrator** Air Voel is excited to announce an opening for a bilingual (Fully Fluent in English and French) Customer Service Representative / Office Administrator. We are seeking a highly skilled individual to join our team, primarily focusing on telephone interactions to support the...


  • Etobicoke, Canada Brinks Full time

    **Job Summary**: The Brink’s National Client Services (BNCS) department is dedicated to putting the customer at the centre of everything we do while ensuring we deliver Best in Class customer experiences! We are looking for individuals to join our team who are passionate about customers, like to solve problems and offer effective solutions. This position...


  • Etobicoke, Canada Desjardins Insurance Full time

    **Job Title**: Bilingual Sales and Customer Service - Chinese/English **Location**: Etobicoke, ON **Shift**:Full Time **About the Company**: We are an Independently owned **Desjardins Insurance Agency **in South Etobicoke; passionate about helping our clients recover from unforeseen losses and bettering their lives. Desjardins Insurance is the 2nd largest...


  • Etobicoke, Canada Now Prepay Full time

    **Overall Objective**: **Key Responsibilities**: - Deploy, maintain, and support the hardware and software used in support of the customers to ensure reliability and adherence to contract specifications. - Respond proactively to all customer inquiries in a timely fashion; providing excellent customer service and maintaining lasting business relationships. -...


  • Etobicoke, Canada Affinity 1:1 Full time

    : Customer Service Representative with STRONG communication skills We are looking for full time, self-motivated, dependable Customer Service Representatives to join our team! The Customer Service Representative will serve as the primary external contact with our customer base in different communities. They are responsible for not only maintaining strong...


  • Etobicoke, Canada Affinity 1:1 Full time

    : Customer Service Representative with STRONG communication skills We are looking for full time, self-motivated, dependable Customer Service Representatives to join our team! The Customer Service Representative will serve as the primary external contact with our customer base in different communities. They are responsible for not only maintaining strong...


  • Etobicoke, Canada Positive Fulfillment Services Ltd. Full time

    **Basic Function**: As the Bilingual Contact Centre Representative, your main focus will be to provide excellent customer service to customers that call in inquiring about our products, and to make outbound calls when required. **Responsibilities**: - Respond and resolve concerns in a timely manner to optimize the customer experience. - Deliver excellent...


  • Etobicoke, Canada Brenntag Full time

    **CUSTOMER SERVICE REPRESENTATIVE**: Our team in **Etobicoke** currently has an opening for a **Customer Service Representative** **YOUR ROLE & RESPONSIBILITIES**: **Job Summary**: The Customer Service Representative is responsible for creating a positive customer experience by providing timely communication based on customer needs. This position is...


  • Etobicoke, Canada Desjardins Insurance Full time

    **Bilingual Insurance Agent-Chinese/English** **We offer competitive salary, commission, bonus, Paid Time Off, and opportunities for professional growth.** We are an Independently owned **Desjardins Insurance Agency **in South Etobicoke; passionate about helping our clients recover from unforeseen losses and bettering their lives. Desjardins Insurance is...


  • Etobicoke, Canada Wonderbrands Full time

    Job Posting: Ready For a Tasty New Challenge? Overview As a **Bilingual Customer Service Associate**, you will interact with consumers, customers, vendors and bakery teams on product orders, complaints, inquiries, and more. As a member of this specialized team, you will have exposure to many different areas of the business and given the opportunity to...


  • Etobicoke, Canada Thorncrest Ford Full time

    **WANT TO WORK** for one of **Canada’s Best Managed Companies?** Dilawri Group is now actively searching for a **Customer Service Representative** to join our team at **Thorncrest Ford** in **Etobicoke**. **Responsibilities**: - Greets customers and visitors, ensuring optimum customer experience. - Answer and direct phone calls and ensures messages are...