Bilingual Contact Centre Representative

6 months ago


Etobicoke, Canada Positive Fulfillment Services Ltd. Full time

**Basic Function**:
As the Bilingual Contact Centre Representative, your main focus will be to provide excellent customer service to customers that call in inquiring about our products, and to make outbound calls when required.

**Responsibilities**:

- Respond and resolve concerns in a timely manner to optimize the customer experience.
- Deliver excellent customer service to existing clients.
- Make outbound calls to potential or existing customers to inform them about our products or new programs.
- Become a brand ambassador with comprehensive knowledge of our products.
- Other duties as assigned.

**Requirements**:

- Proficient in English and French.
- Post-secondary degree or diploma in Business or related field.
- Possess an empathetic and nurturing personality in order to relate to customer’s needs.
- 1-3 years of experience in customer service.
- Must be comfortable making outbound calls.
- Proficient in Microsoft Office and maintaining databases.
- Passion for relationship building.
- Ability to work in a fast-paced team driven environment.
- Must be highly organized and detail oriented.
- Strong communication skills - both written and verbal.

**Benefits**:

- Dental care
- Extended health care
- On-site parking

Flexible Language Requirement:

- English not required

Schedule:

- Monday to Friday

**Education**:

- Secondary School (preferred)

**Experience**:

- Call center: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- French (required)

Work Location: In person


  • Contact Centre Advisor

    6 months ago


    Etobicoke, Canada Humber Full time

    **Contact Centre Advisor, Office of the Registrar - FT Support** - (29627) **Find Your Spot at Humber** - At Humber, our career paths open up a world of infinite possibilities for you to explore. People are at the heart of the Humber experience. Here, every day we work shoulder to shoulder to deliver excellence, and in doing so, we redefine what it means to...


  • Etobicoke, Canada Voicelogic Full time

    **Must be fluent in both English and French (Quebecois)**. Part time and Full time available. Monday to Friday only. Day time and evening hours available. This bilingual role consists of outbound calls, customer service, and membership renewals for a prominent Canadian membership organization. While we do look at every resume submitted, we only reach out...


  • Etobicoke, Canada Voicelogic Full time

    **Must be fluent in both English and French (Quebecois)**. Part time and Full time available. Monday to Friday only. Day time and evening hours available. This bilingual role consists of outbound calls, customer service, and membership renewals for a prominent Canadian membership organization. While we do look at every resume submitted, we only reach out...


  • Etobicoke, Canada Voicelogic Full time

    **Must be fluent in both English and French (preferably Quebecois)**. Part time and Full time available. Monday to Friday only. Day time and evening hours available. This bilingual role consists of outbound calls, customer service, and membership renewals for a prominent Canadian membership organization. While we do look at every resume submitted, we only...


  • Etobicoke, Canada Humber Full time

    **Contact Centre Advisor - Office of the Registrar - RPT Support** - (30705) **Find Your Spot at Humber** - At Humber, our career paths open up a world of infinite possibilities for you to explore. People are at the heart of the Humber experience. Here, every day we work shoulder to shoulder to deliver excellence, and in doing so, we redefine what it means...


  • Etobicoke, Canada Positive Fulfillment Services Ltd. Full time

    **Basic Function**: As the Bilingual Customer Service Representative, your main focus will be to provide excellent customer service to customers that contact us regarding the various programs we manage for our clients, as well as making outbound calls to customers, data entry and general customer program servicing. **Responsibilities**: - Respond to and...


  • Etobicoke, Canada Brinks Full time

    **Job Summary**: The Brink’s National Client Services (BNCS) department is dedicated to putting the customer at the centre of everything we do while ensuring we deliver Best in Class customer experiences! We are looking for individuals to join our team who are passionate about customers, like to solve problems and offer effective solutions. This position...


  • Etobicoke, Canada Perativ Full time

    JOB SUMMARY Since 2005, Access Cash General Partnership, operating as part of Perativ, has been a market leader in ATM services and technology. Operating ATMs for banks (such as BMO and RBC), major retailers (such as Walmart Canada), and a multitude of other businesses, under brand names: Ezee ATM and Access Cash, and its 100+ team members provide services...


  • Etobicoke, Canada Ahearn & Soper Full time

    Located in Toronto, a 100+ year old High Tech company that provides technology and software solutions to the supply chain industry has an opening for the following full time position: **Customer Service Representative - Bilingual (French/English)** **General Duties and Responsibilities**: - Processing sales orders - Communicating with customers and...


  • Etobicoke, Canada Lexia Communications Inc. Full time

    **Lexia Communications Inc. is looking for a Full-Time Bilingual Customer Service Representative in Etobicoke, ON.** **Must be Fluent in English and French** **Duties**: - Office Administrative duties - Dispatch duties - Organize files and keep month-to-month invoice records - Create/collect new and pending invoices from clients - Checking the schedule of...


  • Etobicoke, Canada Brink's Canada Limited Full time

    **Job Summary**: The Brink’s National Client Services (BNCS) department is dedicated to putting the customer at the centre of everything we do while ensuring we deliver Best in Class customer experiences! We are looking for individuals to join our team who are passionate about customers, like to solve problems and offer effective solutions. This position...


  • Etobicoke, Canada Jean Tweed Treatment Centre Full time

    **Supervisor, Child Development Centre** **1 year Full-Time, Temporary Contract, covering for Maternity Leave. Please note, the contract may end early depending on backfill needs.** - **Location: 215 Evans Avenue, Toronto, ON, M8Z 1J5**_ - **Hours of Work: 37.5 hours per week**_ - **Rate of Pay: $60,000 - $65,000**_ - **Deadline to Apply: When position is...


  • Etobicoke, Canada Desjardins Insurance Full time

    **Bilingual Insurance Agent-Chinese/English** **We offer competitive salary, commission, bonus, Paid Time Off, and opportunities for professional growth.** We are an Independently owned **Desjardins Insurance Agency **in South Etobicoke; passionate about helping our clients recover from unforeseen losses and bettering their lives. Desjardins Insurance is...

  • Call Centre Agent

    6 months ago


    Etobicoke, Canada Voicelogic Full time

    Unique Fundraising Position - Kipling Subway Station area. **Compensation**: Starting at $20.00/Hour (French and Bilingual Campaigns $24.00/Hour) **Employment type**: Full-Time **THE ROLE**: Outbound non-profit fundraising staff For our clients, contacting their donors by phone is the NUMBER ONE way they grow and the most cost-effective way to engage...

  • Call Centre Agent

    7 months ago


    Etobicoke, Canada Voicelogic Full time

    Unique Fundraising Position - Kipling Subway Station area. **Compensation**: Starting at $20.00/Hour (French and Bilingual Campaigns $24.00/Hour) **Employment type**: Full-Time **THE ROLE**: Outbound non-profit fundraising staff For our clients, contacting their donors by phone is the NUMBER ONE way they grow and the most cost-effective way to engage...

  • Call Centre Agent

    4 weeks ago


    Etobicoke, Canada Voicelogic Full time

    Unique Fundraising Position - Kipling Subway Station area. **Compensation**: Starting at $20.00/Hour (French and Bilingual Campaigns $24.00/Hour) **Employment type**: Full-Time **THE ROLE**: Outbound non-profit fundraising staff For our clients, contacting their donors by phone is the NUMBER ONE way they grow and the most cost-effective way to engage...


  • Etobicoke, Canada The Jean Tweed Centre Full time

    Organized - Decisive - Proactive **Office Manager at The Jean Tweed Centre** Reporting to the Director of People and Culture, the Manager, Administration Services is an extension of the Leadership Team and is responsible for the day-to-day office operations and administration of The Jean Tweed Centre. The Manager, Administration Services will lead the...


  • Etobicoke, Canada Ford Performance Centre Full time

    Reporting to the Facility Coordinator, this is an administration and general facility support position. Customer Service Representatives must maintain professionalism, organization, and accuracy. This role requires someone who is approachable and confident, with the ability to work independently and within a team. You must be comfortable with being...


  • Etobicoke, Canada Brinks Full time

    **Job Summary**: The Brink’s National Client Services (BNCS) department is dedicated to putting the customer at the centre of everything we do while ensuring we deliver Best in Class customer experiences! We are looking for individuals to join our team who are passionate about customers, like to solve problems and offer...


  • Etobicoke, Canada Brinks Full time

    **Job Summary**: NCCS is a department within Brink's Canada that is dedicated to putting the customer at the centre of everything we do while ensuring we deliver Best in Class customer experiences! We are looking for individuals to join our team who are passionate about customers, like to solve problems and offer...