Customer Service Assistant
3 months ago
Education: Secondary (high) school graduation certificate
- Experience: 7 months to less than 1 year
**Work setting**:
- Construction company
**Tasks**:
- Act as spokesperson for an organization
- Answer written and oral inquiries
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Explain the type and cost of services offered
- Issue receipts and other forms
- Maintain records and statistics
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Order office supplies and maintain inventory
- Perform general office duties
- Receive payments
- Answer clients' inquiries and provide information
**Computer and technology knowledge**:
- MS Excel
- MS Office
**Security and safety**:
- Basic security clearance
**Work conditions and physical capabilities**:
- Attention to detail
- Physically demanding
- Repetitive tasks
- Walking
**Personal suitability**:
- Punctuality
- Flexibility
- Organized
- Reliability
**Health benefits**:
- Health care plan
**Financial benefits**:
- Group insurance benefits
- Work Term: Permanent
- Work Language: English
- Hours: 30 to 40 hours per week
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