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Customer Service Assistant
4 weeks ago
TEAMS Transport is currently seeking a full-time Customer Service Assistant for our busy Winnipeg Terminal.
- Enter shipments
- Tracing updates
- Assisting with customer communications
- Verifying shipper/receiver profiles
- Booking delivery Appointments
- Booking outside lumpers if required
- Assisting with Administrative tasks
- At Risk shipment review
- Service Failure reporting
- Customer shipment reporting
- Priority shipment reporting
- Maintaining customer profiles
- Assisting with problem solving
- Holiday & break coverage
- High degree of organization and accuracy
- Proficient in Microsoft office
- Strong time management and follow up skills
- Strong trouble shooting and problem-solving skills
- Strong Interpersonal skills
- Good telephone manner/skills
- Two years customer service experience
- Fluent in English
- Completed High School or equivalent
- Secondary Education is an asset
**Benefits**:
- Casual dress
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Profit sharing
- Vision care
Schedule:
- Monday to Friday
Work Location: In person