Lead, Change Management and Adoption

3 months ago

Toronto, Canada Ontario Health Full time

At Ontario Health, we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together, we will be a leader in health and wellness for all. Our mission is to connect the health system to drive improved and equitable health outcomes, experiences and value. How we work together is reflected through our five values: integrity, inspiration, tenacity, humility and care.

What Ontario Health offers:
Achieving your career goals is a priority to us. Benefits of working at Ontario Health may include the following based on employment type:

- Fully paid medical, dental and vision coverage from your first day
- Health care spending account
- Premium defined benefit pension plan
- 3 personal days and 2 float days annually
- Individual contributors start at 3 weeks’ vacation with 4 weeks at 2 yrs.
- Career development opportunities
- A collaborative values-based team culture
- A wellness programs
- A hybrid working model
- Participation in

Communities of Inclusion

Want to make a difference in your career? Consider this opportunity.
- Executing change management plans to support adoption of OH digital and virtual products and services
- Stakeholder engagement and relationship management
- Strategic communications, toolkits, and training development and delivery
- Project/operations planning, execution and delivery

The Lead will support the Manager in championing the agency's vision to define OH’s customer experience for enabling access to a suite of OH digital and virtual services, including leading the transition from current to future state, ensuring a seamless and consistent experience at each touchpoint, creating a better, more connected healthcare system.

Assignments may include leading a single large-scale complex project or multiple smaller to medium-scale project initiatives. The Lead may act on the Manager’s behalf in their absence and may be responsible for day-to-day work allocation but is not accountable for the work of the team members.

Here is what you will be doing:
- Effectively communicates, influences, and interacts with a variety of stakeholders, both internal and external, including senior leaders, provincial partners, and clients.- Collaborates with other cross-functional teams in the delivery of tasks/projects.- Provides significant input to the development of program provincial strategies.- Maintains a thorough understanding of line of business (related to EHR access), related policies, procedures, and standards.- Develops processes and tools to support stakeholders’ implementation of OH's digital and virtual services.- Performs business and client requirements analysis in support of access to digital and virtual services, change management and client engagement projects and persuading and influencing outcomes by recommending strategies and solutions to achieve objectives.-
- Pickup on and probe to discover care delivery challenges that customers may be experiencing, and escalate to or partner with other staff to find and offer solutions- Develops and maintains process/solution documentation including workflows, use cases, user guides, and training materials.- Continuously seeks and identifies opportunities for innovative solutions that result in improvement of deployment, operational and registration processes and procedures.- Performs data analysis in support of program and stakeholder objectives.- Supports the execution and achievement of results and occasionally provides leadership in aspects of the work.- Provides strong and influential client service support to external clients and partners, as well as to internal stakeholders.- Applies knowledge of business objectives, processes, and requirements (including legal, privacy, policy, security, authentication, technical), as it relates to access to Digital and Virtual Services to support the delivery of projects and initiatives resulting in clients' connection to and consumption of provincial EHR assets.- Ensures customers have the information and tools they need in a timely manner, to accommodate and be ready for changes to their care delivery and workflows, as a result of digital service updates and government policy changes.-
- Build alignment with feedback programs to quickly identify product or workflow issues that are discovered during the creation and delivery of readiness content or support or while talking to customers.- Initiates and champions change by actively looking for opportunities for improvements that result in efficiencies and improved business delivery and overall client experience.- Provides strong client engagement support to external customers and partners, as well as to internal stakeholders.- Works with the team for collaboration, peer support, and to ensure a consistent approach to executing work assignments.- Leads change within the portfolio and workstreams, both internally and externally, by supporting rollout and ch

  • Adoption Change Manager

    6 months ago

    Toronto, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Lead, Change Management and Adoption

    6 months ago

    Toronto, Canada Ontario Health Full time

    At Ontario Health, we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together, we will be a leader in health and wellness for all. Our mission is to connect the health system to drive improved and equitable health outcomes, experiences and value. How we work...

  • Lead, Change Management and Adoption

    2 weeks ago

    Toronto, Canada Ontario Health Full time

    At Ontario Health, we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together, we will be a leader in health and wellness for all. Our mission is to connect the health system to drive improved and equitable health outcomes, experiences and value. How we work...

  • Change Management Lead

    3 months ago

    Toronto, Canada Workplace Safety and Insurance Board Full time

    As a member of the data and analytics team at the WSIB, this role is responsible and accountable for the development and implementation of plans to prepare the business and impacted stakeholders for change and support organizational transformation customized to the needs of the program, project or initiative related to data and analytics especially in the...

  • Change and Adoption Consultant

    2 months ago

    Toronto, Canada Long View Systems Full time

    **Long View. A career that helps you get more out of life.** *** A Long View career helps you get more out of life. We don’t just say it, we prove it. Every day. We’re proud of our reputation as one of North America’s most dynamic IT providers — and we’re even prouder of our culture that allows our people to live life to its fullest. At Long...

  • Senior Adoption

    2 weeks ago

    Toronto, Ontario, Canada Softchoice Full time

    We are seeking a passionate Senior Adoption & Change Management Consultant to deliver Softchoice Adoption & Change Management Services by creating and implementing change management strategies through direct engagement with our customers.This consultant will engage with senior leaders, executives, and end users to assess organizational change readiness,...

  • Senior Adoption

    4 weeks ago

    Toronto, Ontario, Canada Softchoice Full time

    Job DescriptionAt Softchoice, we are seeking a highly skilled Senior Adoption & Change Management Consultant to join our team. As a key member of our team, you will be responsible for helping our customers adopt and optimize Microsoft 365 solutions.Key ResponsibilitiesAssess the customer's current state, readiness, and maturity for Microsoft 365 adoption,...

  • Sr. Adoption

    6 months ago

    Toronto, Canada Softchoice Full time

    Why you’ll love Softchoice: We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their...

  • Change Management Lead

    6 months ago

    Toronto, Canada Manulife Full time

    We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and...

  • Trainer, Adoption

    5 months ago

    Toronto, Canada Softchoice Full time

    The Trainer is a member of the Adoption & Change Management team, working with project delivery in a customer-facing role. The focus of the Trainer is on designing, developing, and delivering instructor-led training to our customers. In this role, you will work closely with the Adoption & Change Management Consultants and overall project team to ensure...

  • Specialist, Change Management and Adoption

    1 month ago

    Toronto, Canada Ontario Health Full time

    At Ontario Health, we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together, we will be a leader in health and wellness for all. Our mission is to connect the health system to drive improved and equitable health outcomes, experiences and value. How we work...

  • Change Management Lead

    5 months ago

    Toronto, Canada IMCO Full time

    At IMCO, our talent is among the best! IMCO offers a uniquely stimulating and rewarding environment where you can help build and drive organizational transformation, all while seeking to challenge yourself, learn, and grow your career. We offer a culture of collaboration and passion, creating unwavering value for the clients we serve. Our vision is to be...

  • Change Management Lead

    3 months ago

    Toronto, Canada InfoTek Consulting Full time

    **Change Management Lead - JOB-27055** Prospective Start Date: 20 Aug 2024 Prospective End Date: 28 Mar 2025 Location: Toronto ON, , Physical Presence: Hybrid - 3 days per week in office NOTE: THE CANDIDATE MUST BE FULLY VACCINATED. - This position will be responsible for managing the change required to assist highly-skilled medical professionals adapt to...

  • Change Management Lead

    1 month ago

    Toronto, Canada BMO Financial Group Full time

    33 Dundas Street West Toronto Ontario,M5G 3C2 The primary focus of the CS&I Change Lead is to support and collaborate with CS&I teams to conduct impact analysis, assess change readiness, and ensure successful implementation and adoption of changes. Change Lead will work closely with Senior Managers, Team Leads, WFE partners and community development...

  • Change Management Lead/manager

    5 months ago

    Toronto, Canada Arthur Grand Technologies Inc Full time

    **Company Description** We are a minority owned staff augmentation and technology consulting company To keep our valued employees, we need to keep them engaged in challenging, interesting work, offer market-relevant benefits and provide continued opportunities for professional growth. **Job Description** Position** : Change Management Consultant -...

  • Organizational Change Transformation Lead

    1 week ago

    Toronto, Ontario, Canada Four Seasons Hotels and Resorts Full time

    About Four Seasons:Four Seasons is a luxury hotel management company that values its employees and strives to create exceptional guest experiences. We believe in recognizing familiar faces, welcoming new ones, and treating everyone with kindness and respect.We are committed to supporting cancer research and promoting diversity, inclusion, equality, and...

  • Change Management Lead

    1 month ago

    Old Toronto, Ontario, Canada Canadian Tire Corporation Full time

    About the Role:As a key member of the Product Engineering – Center of Excellence, the Change Management Lead will partner with Product Engineering teams to develop and implement communication and change management strategies that drive employee behavior alignment with business results. This role will be instrumental in rolling out efficiency improvement...

  • Change Management Consultant

    6 months ago

    Toronto, Canada LCBO Full time

    Location Address: 100 Queens Quay East, 9th Floor, Toronto Number of Openings: 1 Pay $57,808.00 - $98,482.00 Job Posting Description: This is a hybrid role #LI-Hybrid Are you a change expert who loves to lead business transformation adoption? Reporting to the Organizational Change Lead, the Change Management Consultant will join an enterprise-wide team...

  • Ocm Lead

    3 months ago

    Toronto, Canada Dokainish & Company Full time

    **Organizational Change Lead** **Toronto, Ontario, Canada - Full Time Non-Remote** **_About Dokainish & Company_** - Since 2011 Dokainish & Company has been providing world class professional consultancy services._ - We specialize in working diligently and collaboratively with our clients to achieve long-lasting and impactful results across numerous...

  • Change Management Consultant

    5 months ago

    Toronto, Canada Arthur Grand Technologies Inc Full time

    Arthur Grand Technologies is currently seeking a highly motivated of **Change Management Consultant** one of our client. **Position: Change Management Consultant - Senior** **Location: Toronto, Ontario (Hybrid)** **Hybrid - 3 days on site and 2 remote** **Duration: Long Term Contract** **Must Haves**: - Experience and knowledge of change management...