Restaurant Manager

6 months ago


Niagara Falls, Canada Margaritaville Full time

**Job Overview**:Responsible for maintaining a high degree of guest and Staff Member satisfaction while completing day-to-day operation of venue by performing the following duties:
**Position Description**:

- Responsible for leading front of house restaurant operations.
- Ensures the highest quality product reaches our guest and meets specifications.
- Ensures that all productivity and quality standards are maintained.
- Ensures a high standard of service efficiency, sanitation and training.
- Provides leadership that demonstrates skill and awareness to support guest satisfaction.
- Responsible for nightly cash outs and closing duties of staff members and walk through of venue.
- Accountable for the development, coaching, performance appraisals, and mentoring of Staff Members.
- Ensures accurate completion of staff member schedules in accordance with forecasted business volume.
- Maintains labor controls and assigns duties to Staff Members.
- Anticipates and recommends employment needs and informs Department Head.
- Assists in hiring and training of new Staff Members within department.
- Accountable for all facets of service, production, and quality controls.
- Engages with guest to ensure guest satisfaction and retention.
- Notifies Department Head of low inventory and recommends new inventory. Conducts proper ordering
- procedures to maintain appropriate par levels of all restaurant related products.
- Maintains high-level of knowledge regarding the company’s products and happenings, and communicates
- properly to guests; establishes rapport with all guests through name recognition.
- Performs other duties and tasks as assigned or determined by Department Heads and moves with a sense of urgency.
- Adheres to responsible alcohol service established by company policy.
- Understands and utilizes all safety and sanitation practices as defined in the safety program and reports any accidents.
- Adheres to all company policies and procedures as established in the Staff Member Handbook.

**Skills/Experience**:

- Two to three years experience in a high volume Food and Beverage environment in a supervisory capacity
- required; or equivalent combination of education and experience.
- Good written and verbal communication skills.
- Ability to interact professionally with other departments and outside contacts.
- Ability to complete a heavy workload and handle multiple tasks in a fast-paced environment with mínimal supervision.
- Good judgment and decision making abilities.

Pay: $45,000.00-$48,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Night shift
- Weekends as needed

Ability to commute/relocate:

- Niagara Falls, ON L2G 7T8: reliably commute or plan to relocate before starting work (required)

Work Location: In person



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