Client Service Representative

6 months ago

Brockville, Canada CIBC Full time

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit

What you'll be doing

As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day banking needs. As a Client Service Representative, whether it’s answering questions, assisting with transactions, or proactively connecting clients with the right team members, you’ll be the first line of support as clients work towards their financial goals. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.
- At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time._

How you'll succeed- Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them reach their goals.- Problem solving - Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.Who you are- You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.- You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.- You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.- You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.- You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.- Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.- We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.- Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.- We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
- Subject to plan and program terms and conditions

What you need to knowYou need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

Job Location

Brockville

Employment Type

Regular

Weekly Hours

15

**Skills**:
Client Issue Resolution, Client Relationship Management, Customer Experience (CX), Digital Literacy, Empathy, Financial Services, Interpersonal Communication, Standards Compliance, Transaction Services

  • Client Service Representative

    6 months ago

    Brockville, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Customer Service Representative

    2 weeks ago

    Brockville, Ontario, Canada McDougall Insurance and Financial Full time $37,000 - $42,000

    We are seeking a Customer Service Representative to join our team at McDougall Insurance and Financial in Brockville, ON. As a key member of our Commercial Lines division, you will play a vital role in providing exceptional support to our clients.Company OverviewMcDougall Insurance and Financial is the largest insurance brokerage in Eastern Ontario,...

  • Membership Services Representative

    6 months ago

    Brockville, Canada YMCA of Eastern Ontario Full time

    **Job Posting** **_Membership Services Representative _** **_Brockville YMCA, Brockville, Ontario - ** **Employment Category**:Full-time, Permanent **Hours**:Flexible work schedule, including weekends and evenings **Compensation**:$16.55 per hour **Benefits and Perks**:We offer an array of total rewards to recognize loyalty, longevity, and passion for the...

  • Membership Services Representative

    3 months ago

    Brockville, Canada YMCA of Eastern Ontario Full time

    **Job Posting** **_Membership Services Representative _** **_YMCA of Eastern Ontario _** **Brockville Branch **Employment Category**:Part-time, permanent **Hours**:Flexible work schedule, including evenings and weekends **Compensation**:$16.55 per hour **Benefits and Perks**:We offer an array of total rewards to recognize loyalty, longevity, and passion...

  • Membership Services Representative

    3 months ago

    Brockville, Canada YMCA of Eastern Ontario Full time

    _**Membership Services Representative **_ **YMCA of Eastern Ontario** **Brockville Branch** **Employment Category**: Part-time, permanent **Hours**: Flexible work schedule, including evenings and weekends **Compensation**:$16.55 per hour **Benefits and Perks**:We offer an array of total rewards to recognize loyalty, longevity, and passion for the work we...

  • Technical Service Representative

    2 weeks ago

    Brockville, Ontario, Canada McDougall Insurance and Financial Full time

    About McDougall Insurance and FinancialWe are a leading insurance brokerage in Eastern Ontario, representing over 50 insurance companies. Our commitment to providing legendary service to our clients is at the heart of everything we do.Job SummaryWe are seeking a Technical Service Representative to join our Commercial Lines division in Brockville, ON. This...

  • Insurance Service Representative

    2 weeks ago

    Brockville, Ontario, Canada McDougall Insurance and Financial Full time

    We are seeking a Technical Service Representative to provide support in our Commercial Lines division. This role will work alongside Account Managers and Account Executives to deliver exceptional services to our clients.About UsMcDougall Insurance and Financial is the largest insurance brokerage in Eastern Ontario, representing over 50 insurance companies....

  • Membership Services Representative

    6 months ago

    Brockville, Canada YMCA of Eastern Ontario Full time

    **Employment Category**:Full-time, Permanent **Hours**:Flexible work schedule, including weekends and evenings **Compensation**:$16.55 per hour **Benefits and Perks**:We offer an array of total rewards to recognize loyalty, longevity, and passion for the work we do including: - Group health and benefits plan - Paid vacation entitlements - Free YMCA Health &...

  • Commercial Insurance Services Representative

    7 days ago

    Brockville, Ontario, Canada McDougall Insurance and Financial Full time

    We are seeking a Technical Service Representative to provide support in our Brockville, ON office. As a key member of our team, you will work closely with Account Managers and Account Executives to deliver exceptional services to our clients.About Us:Mcdougall Insurance and Financial is the largest insurance brokerage in Eastern Ontario, representing over 50...

  • Technical Service Representative

    1 week ago

    Brockville, Ontario, Canada McDougall Insurance and Financial Full time

    About Us">McDougall Insurance and Financial is a leading insurance brokerage in Eastern Ontario, representing over 50 insurance companies. We offer optimal selection and competitive rates to our clients.">Our Employee Promise">We foster an environment of support, empowerment, and inclusion, investing in our employees' future with McDougall Insurance. Our...

  • Technical Service Representative for Commercial Lines

    4 weeks ago

    Brockville, Ontario, Canada McDougall Insurance and Financial Full time

    About UsMcDougall Insurance and Financial is a leading insurance brokerage in Eastern Ontario, representing over 50 insurance companies. Our commitment to delivering legendary services has earned us the title of largest insurance brokerage in the region.The RoleWe are seeking a skilled Technical Service Representative to join our team in Brockville, ON. This...

  • Customer Service Representative with Commercial Lines Focus

    7 days ago

    Brockville, Ontario, Canada McDougall Insurance and Financial Full time $37,000 - $42,000

    We are seeking a highly skilled Customer Service Representative to join our team in Brockville, ON. As a key member of our Commercial Lines division, you will work closely with Account Managers and Executives to deliver exceptional service to our clients.About UsMcDougall Insurance and Financial is the largest insurance brokerage in Eastern Ontario,...

  • Insurance Service Representative

    1 week ago

    Brockville, Ontario, Canada McDougall Insurance and Financial Full time

    About Us:At McDougall Insurance and Financial, we are the largest insurance brokerage in Eastern Ontario. Our team represents over 50 insurance companies, allowing us to offer our clients optimal selection and competitive rates.We foster an environment of support, empowerment, and inclusion while investing in our employees' future. Our goal is to deliver...

  • Financial Services Representative Ii

    6 months ago

    Brockville, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Customer Service Representative

    6 months ago

    Brockville, Canada McDougall Insurance and Financial Full time

    At McDougall Insurance and Financial we offer our employees; a comprehensive benefits package, McDougall pension plan, staff appreciation days, social events, a branch-wide yearend bonus, a competitive salary and paid vacation time starting at 3 weeks. Our growing team is looking for a Customer Service Representative in Commercial Lines to join our team in...

  • Insurance Support Representative

    2 weeks ago

    Brockville, Ontario, Canada McDougall Insurance and Financial Full time $37,000 - $42,000

    About UsMcDougall Insurance and Financial is a leading insurance brokerage in Eastern Ontario, representing over 50 insurance companies. We offer our clients an optimal selection of products and competitive rates.Role OverviewWe are seeking a Technical Service Representative/Assistant to provide support in Brockville, ON. The successful candidate will work...

  • Customer Service Representative

    6 days ago

    Brockville, Canada BMO Financial Group Full time

    1 Wall Street Brockville Ontario,K6V 7K4 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...

  • Insurance Career Development Representative

    2 weeks ago

    Brockville, Ontario, Canada McDougall Insurance and Financial Full time

    McDougall Insurance and Financial is a leading insurance brokerage in Eastern Ontario, offering a comprehensive range of services to clients across the region. We are currently seeking a Technical Service Representative (TSR) to join our team in Brockville, ON.About UsWe are proud to be one of the largest insurance brokerages in Eastern Ontario, representing...

  • Business Development Representative for Commercial Insurance Services

    5 days ago

    Brockville, Ontario, Canada McDougall Insurance and Financial Full time

    OverviewMcDougall Insurance and Financial is a leading insurance brokerage in Eastern Ontario, seeking an experienced Technical Service Representative to join our team. This role offers a unique opportunity to work with a dynamic team and contribute to delivering exceptional service to our clients.Salary and BenefitsThe successful candidate will be offered a...

  • Citizen Services Officer

    3 months ago

    Brockville, Canada Service Canada Full time

    Education: - Expérience: **Education**: - Secondary (high) school graduation certificate **Tasks**: - Ascertain facts on issues such as reason for loss of employment and availability for work - Answer clients' inquiries and provide information **Computer and technology knowledge**: - MS Excel - MS Outlook - MS Word - MS Windows **Security and...